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Who can I speak to about an easement on my property in Orange, CA

ATT is pulling out of Orange, CA, and I'm interested in finding out if they will be releasing their easements back to the property owners. I have old landline phone wires buried, and the pillars that contain them are rotting. I doubt anything contained in them is useful.  

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10

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New business phone account; can't reach the voicemail settings for sending it to email

I've been sent in circles by every existing help document. We just switched to AT&T for internet and phone at our shop. The account page says it's a home phone. Voicemail does work, and I've set it up, but it works like it's still 1998 and I have to hold a phone to my ear to do anything. I did a

Questions

34

12

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Official Solution

Land Line reimbursement for Independent Telco

How do I get reimbursed for local/LD telephone service in an Independent telco area

Questions

133

6

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New Landline Connection

Hello, I am interested in purchasing regular (non internet-based) landline service. I called the number listed on the “home phone” webpage and the guy who answered was not helpful, he kept telling me about wireless AT&T home internet. I do not have an AT&T box on the exterior of my house,

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16

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Landline Phone Number

Can I change my landline number to a different number?

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17

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April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

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455

4

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Accepted Solution

My over 60 years of a family generational (land line) phone is being double billed!! Help!!

So... life is busy. I just have usually written a check for my land line services and now, I have just found out that they have been double billing me for a while and not one person who I've spoken to will give me or transfer me to a phone number where I can speak to someone state side who I can tal

Questions

16

2

0

Voice Mail Mailbox

I have been trying to contact the main customer service number to reach Telco directly and unable to patch their billing department. I want to remove $8.99 for Voice Mail Mailbox while I already have the Star 98 to Voice Mail. Account # 9544810789730 I'm eagerly waiting for your response and confi

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12

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Landline phone connection

I don't have a phone connection(dial tone) coming into the house or the incoming box outside so I can't call att to report the problem. I couldn't find a customer service link for a landline phone service either. The troubleshooter was no help as the problem seems to be in the lines and not in my h

Questions

24

4

0

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Official Solution

Closed

Easements

My city made me create an easement on a plat because AT&T had a line running above the property. AT&T came and removed the wire, but I need them to abandon the easement so I can submit building plans. No one that I have talked to knows who to contact about it. Can anyone on here help me?

Questions

41

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Fail to act - fraud - theft

We have been requesting to cancel our service for now 8 months. We have called no six times. We have recorded the last three calls proving our conversations. You have illegal withdrawn over $700 from our account since we first requested cancelation. The line hasn't been used since June 2023. We were

Questions

32

4

0

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Official Solution

Lines Down in Yard

The Nor'easter of last weekend brought down my internet and the phone lines in my yard. I have tried calling customer service and risk management. The AI assistant determines that I have a wireless account with one of you associated companies and hangs up on me.  I need help.  There's ove

Questions

85

1

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Landline OOS

My landline number has been OOS for months reported on web page twice- no response. my SLC 5 system has been turned down and somebody did not work the throw sheet I suspect. Who can I call to get service restored????? my internet is working fine. Just NDT!

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26

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CREDIT REFUND FOR DISCONNECTED LANDLINE

What is the best way to receive refund of credit balance $26.92? Send refund check OR apply to cell phone bill?

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70

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Easement Encroachment Approve Letter

I am planning on building an ADU unit in my backyard in the city of Westminster, CA. Based on my conversation Westminster's Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. An approval from Southern California Edison is pe

Questions

14

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Caller ID adds the 1 and drops the last digit of the phone number in the voicemail for our business

Our company recently switched from Spectrum to AT&T Fiber for our internet and landlines. Since the switch, when checking voicemail, the system reads the number to you starting with the 1 and drops the last digit of the phone number.  If the customer does not leave their number in the mess

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14

2

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Official Solution

loose hanging wires

We bought our house last year and it has old att wires that are drooping very low from the pole. Can we get some help?

Questions

127

2

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Landlne OnLine Account Management

After going thru a process worse than having teeth pulled with no anesthetic I was able to establish a landline phone. (a whole other story) The "introductory package" welcoming me to ATT provided me with information on establishing my on-line account management. All attempts to complete the proces

Questions

38

2

0

Accepted Solution

STORING NUMBERS

At&t EL51203 phone set stores 50 blocked numbers are these IN ADDITION to the 50 in the phone directory?  

Questions

17

2

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AT&T landline- Getting multiple calls daily from "rha" and related caller ID names of rha. Caller ID phone nos. always different

Calls received most days from "rha" or similar Caller name ID. No message ever left. Caller ID phone number is always different. I know all they want is for me to answer the call, which will get me on a list of "numbers that answered robocall", which they can then sell. I google "rha" calls and I se

Questions

37

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