
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Landline Phone Troubleshooting
My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line. I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me th
Questions
• Landline Phone Plans
Question 1: For the landline handset phones with the Block caller button when pressed does it also require you to confirm to the block call or does it just automatically block the call? I'm worried about accidently blocking someone's call if this button is pushed by mistake. Question 2: When phones
Questions
• Landline Phone Features
Accepted Solution
No green line on prints. In fact peds on opposite side of road 50 PR copper. I've heard that an abandoned cable was there at one time. Old signs still present. Handbook says a "TC" is toll cable. What's a boxed in "T"? Terminated? Normally a cable would be xxxxxx out on prints. Any help w
Questions
• Landline Phone Troubleshooting
Accepted Solution
I WANT A WIRED HOME PHONE WHO DO I CONTACT THATS NOT A INTERNET PHONE OR A VOIP. ITS OLD SCHOOL BUT THATS WHAT I WANT. WHO PROVIDES THIS SERVICE IN THE SEATTLE WASHINGTON AREA?
Questions
• Landline Phone Plans
My hubby can call his dads landline, but wen dad calls hubby’s cell it says it can’t connect or unavailable. Yet dad can call my cell and others n we can call him. No one is blocked, do not disturb, forwarded as far as we can see. It was working fine before a few days ago n now nothing.
Questions
• Landline Phone Troubleshooting
no show for technician appointment. When inquired was told it would be the next day. Again no technician the next day. What should I do?
Questions
• Landline Phone Troubleshooting
We no longer have landline service. Will AT&T remove the Network Interface Device box from my property? Or, may I remove it myself?
Questions
• Landline Phone Troubleshooting
I am an attorney in Marshall, Michigan and am working on a project that needs to have a road vacated and an AT&T easement moved/abandoned. Can you please help me with a contact person?
Questions
• Landline Phone Troubleshooting
My landline has not been working for several weeks now and I am in an emergency situation. I am missing important medical appointments and am unable to communicate with others as my answering machine is working properly. This is impacting my personal income and causing me both financial and emotiona
Questions
• Landline Phone Troubleshooting
Accepted Solution
Official Solution
I can't find my land line bill on my ATT account pages. I can find Direct TV and Internet. Can I bundle land line with the other 2 so LL is findable? JGLTX
Questions
• Landline Phone Plans
My Mom does not know how to use a computer so I am doing this for her. Her landline is scheduled for repair and I need to confirm her appointment. I was setting up an online account and they said "we will call you with your 8 digit code" then they called the landline that is scheduled for repair. Of
Questions
• Landline Phone Troubleshooting
Closed
I want to buy another extension for my CL83451 base. The extensions I see for sale are TL86003. Are they compatible? l
Questions
• Landline Phone Features
Ok will try to net this out. Signed up for Consumer Cellular did not understand they moved my home landline of 40 yrs to a wireless. Cancelled Comsumer 3 days later. It has been 16 days and 28 phone calls to AT&T to restore my landline. Finally, customer service rep in California an
Questions
• Landline Phone Plans
Some long-distance calls made from my land line phone cannot be completed. The automatic message is, "Access to this long-distance provider is not authorized." Yet when I call the same number using my wireless phone, the call goes through. Why the difference?
Questions
• Landline Phone Troubleshooting
As part of our HOA, we have a neighborhood private pool that requires a phone line be established for 911 emergency calls. This is a requirement (I assume) by the City of Austin, where this pool is located. Can anyone direct me where I can go to find out exactly what the requirements are for this ph
Questions
• Landline Phone Features
PAID PHONE BILL ONLINE WHEN WILL MY SERVICE BE TURNED BACK ON
Questions
• Landline Phone Troubleshooting
Attn: we need a human here not a computer providing false information such as: Under my previous post titled "Trying to call AT&T customer service on phone", you told to go to this link https://www.att.com/home-phone/landline/ to "Check the landline availability in your area". That ta
Questions
• Landline Phone Plans
No service on both landlines (old copper lines) since Jan 6. Created tickets for both. Today one of the lines is fixed from outside of home without the tech even reaching our interface box. He just called on the said landline to make sure it was ok. The other landline with the same problem, no dial
Questions
• Landline Phone Troubleshooting
No longer have home phone. Trying to disconnect service and no one can help me I keep getting the run around
Questions
• Landline Phone Troubleshooting