Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (13.5K)

Activity
No calling or receive

My LG v60 does not call or receive calls when in the buildings but mobile data connection works perfectly fine

Questions

17

1

0

How to hear all calls ring?

My handsets won't ring just goes to answering system some calls ring others don't

Questions

29

4

0

Why didn't anyone show up todaro fix my phone

I had a appointment for today got a text saying they was on the way an no one showed phone still don't work an it's 8:39 pm

Questions

5

1

0

Damaged green junction box

A vehicle ran down the junction box that is located next to the street. Who do I contact regarding this incident?

Questions

264

5

0

ATT Homebase 0662 issues

I have the ATT home base 0662. Right now I have to unplug and replug it back in several times a day in order to get reconnected. It's in the same location it always was and I'm sitting about 12 ft away from it. I contacted via telephone your technical support and I even went into one of your stores.

Questions

20

2

0

Cables above ground on my property

There is an Bell South post on my property with multiple cables coming out of it, running up my retaining wall and along it - not buried.   who do I contact to get it removed or buried correctly Wendy

Questions

12

1

0

Accepted Solution

Official Solution

Closed

AT&T Remote Call Forwarding – Legacy Landline

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Questions

36.6K

8

0

Accepted Solution

Official Solution

VM Viewer App stopped working since last update

Hi, The AT&T Voicemail Viewer app for my ATT landline stopped working on the last update that was pushed out last week (Version 1.14.0) There are several comments in the apple app store since this update that are having the same issue as me (attached pic showing recent reviews showing same i

Questions

291

13

0

Report Landline outage

Trying to report landline outage. Tried to use my phone today and cordless says NO Line. And NO Dial tone on any phone Please help!  I need Customer support to report Outage! Help

Questions

13

2

0

Buying and selling

All about eligibilities of mailing and shipping of mobile phones

Questions

8

0

0

Compliment

I want to extend a huge thanks to Dallas at the Cortland, NY branch (NY-13 location). We were in store to close the account for a loved one who has passed. She was so kind, caring, and empathetic while simultaneously helping another customer. She can do it all! Thank you, Dallas!

Questions

8

1

0

My AT&T Land line is not working!

The landline is hooked up to my Modem which is bundle, its has a splenter going to the moModem and the Phone Line. The Phone is displaying no line. I need help.

Questions

13

1

0

Accepted Solution

Landline Fraud

My very elderly parents have had their landline phone number for over 50 years with AT&T. A year ago their number was ported to T-Mobile and my parents account was closed. After 3 weeks of talking to AT&T employees and even the highest up you can go in the business we had no answers.  

Questions

114

8

0

Handset Tabs - Business Phones

AT&T Business Phone 1070 (there wasn't a business phone option here) How can I buy just the handset tabs? They get worn down with use and no longer hold the phone upright.  Phone works great, have dozens of them, but don't want to buy an entirely new phone just for a handset tab plastic p

Questions

107

2

0

Accepted Solution

Create ticket to remove AT&T overhead drop wires (POTS and fiber)

Hi, I have two AT&T drop wires/lines running from utility poles to my house. One is an old POTS line that hasn't been used in 15+ years. The other is a fiber line, which I'm currently on hold with AT&T to cancel. I'd like to have both removed. Is there an option to create this type of ser

Questions

35

2

0

my att cl82309 landline (wireless) is blocking ALL incoming calls.

How do I access feature to UNBLOCK all calls so I can receive incoming calls?

Questions

114

9

0

Remove ATT cable from telephone pole to the house

I no longer have ATT service and would like the wires removed that lead from the nearby telephone pole to our house. Please advise on how to get this done.  I have already reached a dead end by calling the downed cable number.  Other people have had success through this forum. Thank you.

Questions

30

3

0

UPDATE: Digital phone line is back (was Router reset by AT&T, wiping WiFi settings, and phone line is still down)

Tonight at just before 1:30 a.m. ET the router cut out. I was irritated, but figured it was just AT&T pushing another update of some kind. Once the router reset, my main computer, connected via WiFi, was unable to access the internet or the router (via 192.168.1.254). The top two lights (power and b

Questions

35

2

0

AT&T PHONE DIGITAL

I am completely confused right now, how does a well established communication company, have such service? That's my question. My elderly mother of 74 years, has been dealing with, i find out, her landline phone sounding like a lawnmower for I don't know how long. She receives a letter from AT&T

Questions

27

6

0

Faxing

Fax appears to work - rings but never connects. Why?  Started after changed  from landline to digital

Questions

9

1

0

Not finding what you're looking for?