I would like to make a formal complaint to be documented in the event my community entrance is damaged. The HOA Board was not notified of the scheduled 9/22/23 digging. Digging equipment was staged overnight on 9/21/23. Then on 9/22/23 multiple large pickup trucks and additional equipment were park

Our AT&T fiber stopped working mid-day today. The steps the technician provided over the phone did not resolve the issue. AT&T said the earliest available to have an onsite technician come out is tomorrow at noon. My wife and I both work from home and heavily use the internet for our jobs. I

In the household i have roommates, there's already spectrum internet. I was wondering if we can also get ATT internet Fiber under the same address, would that be allowed or not possible?

Hi, we just switched from Xfinity to ATT Fiber.  Internet is super fast (wired and wireless) when it works, but every 2-3 days the internet goes down!  90% of the time, we just need to reset the BGW210 router and internet comes back.  10% of time requires reboot the PON device. 

I am currently contemplating upgrading my home network to leverage AT&T’s 2 Gbps residential fiber service. Being a network technician with a setup that accommodates public-facing servers through Unifi hardware, I am eager to ensure the service can fully cater to my needs. I have outlined a seri

I just had Fiber installed with BGW320-500 which connects to 32 port network switch that feeds all wired connections for the basement and main floor. On the main floor, I have Asus RT-AC3100 router that I utilize for wifi. So do I need to put the ATT gty in IP passthrough b/c right now I'm not gett

I have an AT & T fiber optic line running through my front yard, I know this because I had to have sewer repair work done and the line was marked. I called customer service and they told me that only dsl is available at my address. Can a fiber line be connected to my house?

Hello there I am currently receiving Internet through AT&t. I am curious because I recently found out that I am on a master metered property in which I was unaware that I was paying the back neighbors electricity for the past two years due to this unfortunate event. I am curious to find out whet

In the next month I will start developing a subdivision in Taylor’s, SC 29687. There is a att fiber optic line running across the road frontage of the property. I am wanting to be put in contact with someone who I can send the civil plans to and begin the process of having the line ran once the road

I just got AT&T fiber set up today with 1 gig plan, and was using an ASUS AX3000 with Xfinity before. I have two AiMesh nodes which are also ASUS routers. I followed instructions that I found on here to allow me to use the ASUS AX3000 as my main router 1. IP Passthrough with dynamic setti

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8/14: I signed up for Gigabit Fiber with AT&T. The sales associate talks about how customer service is very important to AT&T. We scheduled an install date of 8/19. 8/19: Took time off of work to stay at home for the install. Shortly before the install time I get a phone call where a woman reads me

I have a 5G account but have an old 2.4 account I need to access but I forgot the password and can't recover it. It needs to be a WPA2 password. How can I reset it?

Wondering what the environmental limits are for a BGW320 gateway. Is installation in a garage (20° F to 120° F, say) advisable?

It said that I would get a $100 reward card and a $50 card if I signed up for AT&T fiber when ordering through myatt account.  I did,  and went to the rewards center to claim my reward and now it's saying I'm disqualified.   False advertising!

Hello, I'm trying to host a DayZ gaming server on secondary PC. I have gone into Windows Firewall and add an inbound and outbound rule for TCP and UDP for ports 2302-2305 and 27015-27017. I've also gone into NAT/Gaming in my Arris BGW210 gateway and added a service for the same ports. I can get the

My BGW210-700 gateway spontaneously  itself reset to factory SSID and password in the middle of the night!? No power failure had occurred    Woke up to find all my hard-wired and Wi-Fi devices had lost connection.    Fired up my AT&T Smart Home Manager phone app to find  the gateway SSID and passwor

I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected? 

My rep said I will get $200 prepaid visa card after I activate the AT&T fiber for 30 days. I got the email to claim the gift card but it's only $50.

In our growing neighborhood in the past four years, we've had at least three AT&T door visits which hasn't bothered me until yesterday.  Prior "ATT" visits were typically congenial - I'd mention I was satisfied with my current provider in all aspects- reliability, price, bandwidth, etc. Th