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HP Printer won't connect to AT&T Fiber

I upgraded my system from cable to AT&T fiber optics and now my HP printer will not connect to the wireless router.

Questions

60

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1000Mbps Full Duplex Devices keep getting reduced to 100Mbps full duplex speeds on wired Ethernet.

I have bent over backwards trying to diagnose this issue, my BGW320-500 nearly every day now despite removing, replacing, isolating and diagnosing every device on the wired portion of the Router continuously reduces my network from Gigabit to 100Megabit speeds.  The result of this is, my NVR s

Questions

85

24

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Internet installation

We recently moved to a new construction home in neighborhood with ATT fiber. On 8/31 ATT was scheduled to install our internet and setup a router. The technician who arrived said there was a problem with the cable on our cul-de-sac and that he could not complete the install and that a contractor wou

Questions

40

4

0

Where is my fiber reward card?

The printed rules are quite simple. New residential fiber service required. Yet when I asked (I think in a chat) I was told that it was to cover prior termination fees and that I needed to provide proof. Someone sent be a form to do so. I am relatively happy with the service. I'm not getting 300mbs

Questions

18

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3 Saturdays in a row now, No tech shows up to install fiber internet at my place, What else can I do???

This is the 3rd Saturday in a row I have had a tech scheduled to come out to my place and install fiber internet and no one shows up, no one calls or anything. I've called the customer service back both previous times, the first time they claimed the order was never finished, which I don't understan

Questions

39

3

0

Can't reach agent who knows what they are doing

I called yesterday, today twice and am attempting a TOBR ( transfer of billing responsibility) for one Internet service to my daughter. Online it says you can do this. When I attempted, it says I can't due to "Balance Due"--there is NO balance due and account is paid and up to date. Yesterday I had

Questions

16

1

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Closed

ATT Fiber drops dramatically in given directions. Lack of range or something else?

I just moved in and installed ATT fiber and the connection around our house is great… 500+ mb/s all around the kitchen and living room and the room where the fiber is installed. However, the second I walk down the hall and into my room the connection drops dramatically. Standing at my door, I’m stil

Questions

107

7

0

Internet goes down nightly

Every night between 8pm and 10pm my internet disconnects for 1-3 minutes. This will happen about 4 times in a row, then the internet goes back to normal. It has happened every night for the last 2 weeks.

Questions

38

3

0

ATT Fiber Drops constantly for 5-10 seconds every day all over house

I just started using AT&T Fiber 1000mbps about 2 months ago - I WFH and am on meetings off and on all day long. In a 30 minute meeting period, I might lose connection anywhere from 3-5 times for about 5-20 seconds each. It is never for an extended period of time, but it is enough to freeze me an

Questions

24

2

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Replacing a BGW320 with an ONT.

Right now, I have fiber coming into the house and connecting to the BGW320. From there, using IP passthrough, I have connected a PFSense router.  behind that is the house's LAN, the guest network, etc...I'm not really using the BGW320 for anything except as an ONT.I'd rather replace this win a

Questions

23

2

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Is this possible for them to even know or they just jerking my chain?

It's what this person saying even possible I've had people on the phone and tell me these things to I don't understand the business strategy behind it? Besides irritated customers...

Questions

32

4

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Fiber availability in my neighborhood.

Hello, I live in a community called Old Culter Glen (zip code (Edited as per community guidelines)) and all the surrounding area has fiber except for my neighborhood. How I can I check if fiber would become available?

Questions

18

3

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Closed

ether net port on wifi extender

What is the purpose of the ether net port on the AT&T wifi extender?

Questions

3.9K

5

0

How flexible is Fiber Optic Cable?

Have a new Internet Fiber coming up, and I'm having worries about how the tech can make my connection. Of course I can't be certain where the cable will enter the house until the tech gets here, but the location of the street junction box and other factors make me think it will likely come in on th

Questions

39

15

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Fiber optic cable

So I am not an AT&T customer and definitely never will be . My neighbors have fiber optic and the wires run all down the side of my house and all the way across my back yard. I have done called AT&T 4 times about this issue and nothing is being done . My pregnant wife has done tripped over t

Questions

16

1

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A few questions regarding switching from Cable/spectrum to ATT Fiber 2gbps

I am currently contemplating upgrading my home network to leverage AT&T’s 2 Gbps residential fiber service. Being a network technician with a setup that accommodates public-facing servers through Unifi hardware, I am eager to ensure the service can fully cater to my needs. I have outlined a seri

Questions

50

9

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Accepted Solution

Can gateway be installed in a garage?

Wondering what the environmental limits are for a BGW320 gateway. Is installation in a garage (20° F to 120° F, say) advisable?

Questions

35

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Accepted Solution

Live streaming keeps buffering.

Live streaming keeps buffering making shows unwatchable. Why does it do that and how can I stop it?

Questions

27

5

0

Fiber connection constantly dropping - Pings returning "Reply from (PUBLIC FACING IP): Destination host unreachable"

Tried posting this yesterday, but couldn't get it to go through, after enough tries I finally got it to post today. After having the setup for over a year now with no major issues. 2 days ago the system effectively went belly up. Started with losing the ability to maintain a teams call, then my com

Questions

49

9

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Official Solution

Reward card?

When I signed up for ATT Fiber, I was promised $200 ATT Reward cards, I have not recieved them. How do I get them?

Questions

28

3

0

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