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In game ping

In valorant I used to have 9ms 18ms 25ms 25ms on my 4 lowest ping servers. I switched to spectrum internet for 1 month but the following month switched back to at&t. When I swapped back to at&t the 4 lowest ping servers had 19ms 30ms 34ms and 41ms ping. I would like to fix this issue and get

Questions

167

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VPN Setup with AT&T

I have an HPE Proliant G11 server with Windows Server 2022 installed on it. I ordered a block of 60 usable IPv4 from AT&T. I want to host my own VPN in this service with Wireguard  protocol (since this is the faster VPN protocol I have heard) . I will also want to assign a specific IPv4 fro

Questions

20

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retired employee discount on fiber

I just got off the phone with a great sales tech for employee concessions. The tech was not just a concessions tech but had a lot of answers. I did not understand one aspect and am putting this out here. The cost for all forms of fiber internet 1gig and above including 2 gig and 5 gig is the same.

Questions

243

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Official Solution

1Gig Switch connected to BGW320 will only run in 100M mode

I got setup with fiber today with a wired Netgear 1Gig Switch connected to the BGW320 but based on it's status lights and speed tests, it will only run in 100M mode, meaning I'm only getting around 90Mbps speeds.I went into gateway's home network | configure screen and set port 2 from auto to 1G ful

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54

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4000ms Ping / Lost Packets / Traceroute Issue

Hello, Recently I have noticed my internet has intermittent times when it is spotty. I recently ran a few tests when I noticed the network was spotty and found some information I believe might be helpful to solve this. I have attached some screenshots showing ping tests and traceroute results.

Questions

1.1K

141

Unable to access certain websites

I recently tried accessing https://www.statefarm.com/ but am getting the following error message: "Error code: Technical Error 403" with a Support ID number. No device on my network is able to access it.  I'm able to access it no problem if I use my cellular connection.  This is the trace

Questions

2.4K

38

Installation technician never showed up, and no agent for customer service

I scheduled a moving service and scheduled an appointment for installation. The technician never showed up while the text kept telling me they would arrive soon. The time slot passed, and suddenly the text asked me to reschedule. Today the time slot for reschedule passed and once again the technicia

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18

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Fiber Cable Repair

Hello, has anyone here experienced a fiber cable repair situation? I have been experiencing some inconvenience for the past week. They keep stating that it will be resolved within 24-48 hours, yet nothing has been done or fixed. It took them 4 days just to acknowledge the issue. We are now on day 8.

Questions

38

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Home internet

within one week it’s 2nd day my home internet not working. It’s happen again. I work from home and due to internet issue I can not work and loss my 2 days money. At&t not going to pay right so why they can’t fix issue in same day I have wait till next day to get it done. It happen most of the ti

Questions

65

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ActiveArmor is blocking my website

Hello, This is my 3rd post into an ATT forum to address this issue. One of my domains (mavely.link) and all it's subdomains are being blocked by AT&T routers. I can add an exception to my own router, but that doesn't fix the issue for all the other AT&T customers. Can you add the domain to a

Questions

30

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Internet Service

I’m so tired of AT&T… From the high cost to the cellular issues several months ago, to internet outages, to shabby service.. i promise every chance i get im giving the worst review possible and im encouraging every person i know to leave their company because they feel like their untouchable as

Questions

14

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AT&T Fiber Frequent Disconnects

I'm a new AT&T Fiber 1000 member (1 month in). For the most part, I am very satisfied with the service; however, I am experiencing intermittent disconnects from service. It happens a few (3-5) times per day which is alarming since I'm at work or sleeping most of the day. It's nothing that a quick re

Questions

23.4K

50

Accepted Solution

Swapping BGW 210 to BGW320 - can I just run a fiber patch cable from the PON to the 320?

I just had fiber installed and the service is spotty. I called AT&T and they decided to ship me a new gateway.  Even though I told them I didn't have fiber or ONT running to my wire closet, they shipped me a 320 anyway.  When they installed fiber, AT&T installed a PON in my garage

Questions

66

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Where can I buy a replacement Corning optical patch cable for my wall to modem connection?

I have fiber Internet 1000 and the Corning optical cable running from the wall outlet to my modem was damaged. How can I buy a replacement? Thanks.

Questions

18.4K

13

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Accepted Solution

Official Solution

Google home bundle

What exactly comes with the home bundle? I’ve read about the Amazon one which it comes with doorbell camera and other items but what does the Google one consist of ?

Questions

2.8K

14

Closed

Blocked devices still have wifi access

I have blocked devices on my home wifi but still see activity from those devices. I have changed names and passwords to no avail. Any suggestions? My belief is neighbors more tech savvy than me...reinforces to me, wired is always better than wifi for security regardless of what a tech sales rep tel

Questions

1.1K

10

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Can’t get code from whatsapp

I can’t receive the code to access whatsapp

Questions

44

1

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Accepted Solution

Official Solution

Urgent: Can't Set Up AT&T Fiber/Internet Due to Previous Tenant's Account Linked to My New Address

I'm new to AT&T and am about to move into a new apartment that only supports AT&T Internet. I need to establish service and set up an account, but I've encountered a problem: there is still an existing account linked with my new address (I guess could be the previous tenant's account, even t

Questions

46

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Heads up! Your AT&T account still has a balance due.

Hi all, I have AT&T Fiber and I just got an email saying I have a $5.03 balance due Nov. 5. The account number (last 4) in the email match my AT&T Fiber account number. The email is legit but I have a $0 balance. I use AutoPay (last paid Oct. 23) and everything looks good no matter wha

Questions

188

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Heads up! Your AT&T account still has a balance due.

Is anyone getting an email that says Heads up! Your AT&T account still has a balance due.  I get an email once a month saying I owe a balance.  I go online and call customer service and both reflect there is not a balance due.  The issue is that the customer service reps...I have

Questions

206

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