We just installed AT&T business fiber. We used a non-AT&T email service. As of switching to AT&T, we can no longer send emails. We found that SMTP port 25 is blocked. We need to unblock it but can not find a setting to change. How do we get this unblocked?

When the fiber was installed, the copper connection was lost. My phone plugs into the Gateway for phone service. Does anyone know if the phone rate will change?

How do I file a claim for property damage? AT&T contractor damaged my sprinkler system when they buried fiber optic cable on my property.

I am also paying for ActiveArmor Internet Security. I have a site blocked called YouTube.com (for testing purposes). But I am still allowed to access it. My computer is in the correct profile where the site is blocked. I checked my computer local ip, and it matches what the router states. It se

I just signed up to receive AT&T fiber. The salesman told me my current EEro mesh extenders that I own will work with AT&T's system. Does anyone have any experience with this? I have been researching online and can't find info on how to make them work together.

I'm currently using a 2Wire 5268AC as my DSL gateway. It's been working fine in its current setup, and we have a convenient spot to keep it where we do in the kitchen.  We are upgrading to Att fiber, 500 Mbps.  I would like to continue to use that spot after the upgrade because it looks n

Install process from street to Gateway inside home? ie:  technician makes connection at street and runs cable to gateway inside home?  Is there a j box on the outside wall of the home connecting the cable to the street? Then the 2nd cable runs from the j box on the outside wall to the Gat

I get disconnected from all video meetings. I have tried 3 different laptop computers - windows 10 and 2 IOS.  I get disconnected from Zoom, Google Meet,  Teams, and go.  It happens every time.  I have reset the router and reset all of my devices.  I also unplug or turn off

My internet has been out since last Monday. I have been given guidance that it would be fixed every single day since then. It has been 10 days and I was just told by customer service that they actually don’t know when it will be back up now. I have tried to request a mobile hotspot as compensation f

Recently got fiber and now Sonos speakers won’t connect to wifi

One day I came home to a AT&t box on my utility pole in my alley that is inches away from my garage and overhangs on my property that interfering with my garage maintenance. No one came to talk to me before the installation of the box. I'd like to speak with somebody.

You are installing fiber in our neighborhood which is fine but the vendor you have hired to do it is extremely messy. Our nice street is now covered in clay and dirt from all the digging. Several nice lawns that people pay money to have maintained have been torn up. There are oil stains from the lea

I have set up a Guest wifi account via my Gateway User Interface but it is not reflected in my Smart Home Manager application. Is this a known issue?

We pay for 1000mbps but only see 500-600 as a max. We purchased a third party router thinking that would help boost, but we told that won't accomplish the boost we are looking for. Instead there may be an issue with either the fiber cables to the house or that connection and were advised to have AT&

Our HOA just signed a ridiculous 7 years contract for all homes.  I am trying to find out if there is a 30 termination clause.  Anyone know?

Looking for replacement power supply for a AT&T wi-fi extender 4791-41z

AT&T fiber infrastructure was deployed in my brand new subdivision but they tell me they do not service. I had my services located and confirmed by 811 (locate), AT&T infrastructure is here in front of my home and every other home in my neighborhood but no one can procure service from them.

Timeline of events: 1. Late Dec 2021 I ordered ATT Fiber. Order went through with no issue and got a barrage of welcome emails. 2. Next day I get a phone call from an ATT employee saying "there is an active previous account at your address via third party provider. We will need a utility bill from

AT&T fiber infrastructure was deployed in my brand new subdivision but they tell me they do not service. I had my services located and confirmed by 811 (locate), AT&T infrastructure is here in front of my home and every other home in my neighborhood but no one can procure service from them.

After years of having Xfinity and paying way to much for just internet and phone me and my husband decided to consider switching to Att fiber but we had just signed a contract with Xfinity. Part of the promotion at the time was that we would receive a reimbursement for our contract cancellation but