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Slow speeds after Passthrough turned on

Yesterday I installed a new UniFi gateway. I followed the steps I found here and it is all working properly except for the download speeds are very slow compared to before I installed the gateway. Prior to the new gateway, I was running typically around 930 Mbps, now I'm averaging around 275 Mbps. U

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Slow upload speedtest with activearmor turned on

I use eero router. eero's speedtest is affected by activearmor feature. download speed is fine, but upload speed is limited to 100 Mbps. Once activearmor turned off, the issue goes away. I want to fix this without turning off activearmor. Since eero's speedtest works without activearmor, I want to

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49

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Is this normal with 2 Gbps and 5 Gbps fiber?

Only half of our neighborhood seems to have it. The other half only up to 1 Gbps. I am surprised AT&T does not offer it to the other half.

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Location issue

I live in Orlando, FL. Since I installed AT&T Fiber recently my web browsing, shopping have had the problem of location errors. For example, I just placed an order this morning with Lowe's. I was told I could pick up my order in 2 hours in Anchorage, AK. I made another online buy and was told my

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21

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Recently upgraded my internet to fiber and now cannot connect to PS4

To be clear, I have tried EVERYTHING. I used your troubleshooting guide, I restarted the router, I manually connected and input my settings. I don’t have a LAN and have to connect with wifi. I had a similar problem when I first got AT&T but I did eventually get it to work. Not this time. The int

Questions

594

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Official Solution

Is a fiber optic cable run to each television

Is a fiber optic cable run to each television

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129

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AT&T Destroyed my water main and plumbing

AT&T came to bury our wire. Ripped out my water main on Thursday 5/16/24 and it is now Sunday 5/19/24 with still no resolution. Plumber says an entire new line needs to be done through my attic and down my walls. Destroying my home that I just bought and refinished myself for the last three mont

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74

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USA based customer service

Considering the recent data breach mess; how do i speak to someone not reading off a (Edited per community guidelines) script. Is there a department where I can speak to someone in the continental USA. Do better AT&T

Questions

31

3

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Where do I make an exception when it comes to unblocking a site?

Was in AT&T Manager trying to find out how to unblocked a site. Could not find where to make an exception as I know the site is okay.

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336

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port 22 access via remote connection

Our business just switched to AT& business fiber (uverse). Previously we had AT&T MIS (managed internet service). While on MIS our tech guru was able to access our system through port 22 via our static IP. We allowed his IP address to connect on our managed switch (the only one allowed). t

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Everyone on block has ATT Fiber but me

Both next door neighbors to either side of me have fiber from AT&T and I still do not after 5 years. This is in Fraser, MI.

Questions

31

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High Download Speeds Slow webpage load times

Hoping someone has come across this issue before. For the last few days all devices (including those connected to Ethernet) across the network are experiencing slowness in loading web pages, streaming etc. The ATT ping test comes back fine ( Downstream 990, upstream 910, average latency 27). I've re

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53

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All the houses around mine have fiber available. Not mine.

How can this be correct? AT&T's fiber internet availability tool shows that fiber isn't available at my address, in fact no AT&T internet service of ANY type is available, and yet when I check any of the houses around mine I see that they all have AT&T fiber service available (see marked

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87

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Replaced Router/Gateway in passthrough, now different traceroute behavior?

I have a pfSense firewall setup behind my gateway which is in passthrough. This week while troubleshooting something else I did a traceroute from within pfSense and observed the first hop was on the same public subnet as my public ip address (for example, if my public IP was 64.58.104.100, the first

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54

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Closed

Self Install - Missing service box?

Assuming there should be a service box mounted here.

Questions

1.2K

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Are your rewards just a scam!??

I was told over the call that I am eligible for $400 in Visa card for starting a new home internet fiber service with AT&T at 1000mbps. I only went with the service for that reason. But now it’s been a month since my service started and they are denying of making any such claim. So far I have be

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38

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BGW320-505 Modem-Does It have its Router capability to do port forwarding and port Triggering?

I just got Fiber installed and was looking in the modem. I don't seem to find any real router functions in there. My question is on the BGW320-505 Modem-Does It have its Router capability to do port forwarding and port Triggering?

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neighbor down the street has fiber I dont

8500 block of lookout mountain ave Los Angeles CA 90046 States no fiber internet but 8400 block States it does. Is there a timeline of when the rest of our street will get fiber? its been 3 years like this.

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35

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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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93

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bgw 320 500 tech manual

Has anyone seen a tech manual for this new combo ont/router/wifi unit? I have the generic thing that shows how to hook it up, but i'm trying to figure out DMZ, subnetting, port forwarding, etc. I've logged into the x.x.x.254, and there's some explanations on each page, but not much.  &nb

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