I have a BGW320-500 that has Firewall passthrough to my TP-Link Router ER605I can access most web addresses with no problem, but all the websites hosted on my business server are completely blocked - 154.53.36.229. I have spent hours reading forums and tried rebooting resetting with no results. PL

Will ATT make you pay for a cut fiber line that isn’t buried to NEC code standards? I likely hit mine with the aerator that only penetrates 3” into the ground.

I am switching to AT&T Fiber. I want/need to keep my old Eero Mesh Router because I have many home automation devices connected to it.What is the best current way to do that?The instructions I found so far were written back in 2020.

I live in the 75219 zip code. There is fiber everywhere around me and AT&T has a node in close proximity. How can I get fiber to my residence? please help

Live streaming keeps buffering making shows unwatchable. Why does it do that and how can I stop it?

I have been without internet since Thursday morning (fiber). The outage map has indicated resolution "within 24 hours" since then. I have signed up for text alerts. Last received text was Thursday at 11:41am. Not pleased to say the least. Not happy that I will need to find an alternate work locatio

For few years I've had perfect service, no reason to ever call AT&T but over the last several months I've had this terrible latency/download issues that will typically occur a couple to a few times a month and basically last an entire day. When this occurs it affects all devices and isn't to any

A temp cable has been placed in the ditch for future burial from the corner of Novatan Road N and Hidden Place to a pole marked 11385 (around 600) ft..   Hidden Place is a private road and requires regular Maintenance (grading and ditch work). Why can't this cable be ran over head like ot

A technician was installing someone’s fiber at the community “fiber” box. The technician screwed something up with my service, as the “alarm” light in my fiber box went red indication damage or lack of light with my fiber cable. Instead of having that tech fix the issue he caused, I was told I had t

Yes I've searched the forums and yes I've seen the descriptions on how to do it, and I'm doing it properly. I shouldn't have get a SECOND router and do a passthrough set up for this to work. The AT&T hardware should just do its job properly.  I've factory reset the router, twice.  O

I feel like I've got a multi-colored disco ball what with all the flashing! And 7 nights in a row!  I've done the unplug the power-wait 5 minutes-replug thing as well as the factory reset thing -- nothing seems to work.  I've had the ATT bot restart the thing, but no impact.  It seem

I wrote a post yesterday about how a technician disconnected my internet while working on installing someone else’s. Well today as I was taking the dog out I notice the community “five box” was half propped open with wire protruding everywhere. It looked like a 3 year old installed whatever is going

I was told that if I switch to AT&T I would get a $20 discount on top of the promotion for being a new customer. I signed up for the Internet 300 plan that was $50 a month and with the discount the customer representative told me it was going to be $30 a month for the first year. I just called

I have bent over backwards trying to diagnose this issue, my BGW320-500 nearly every day now despite removing, replacing, isolating and diagnosing every device on the wired portion of the Router continuously reduces my network from Gigabit to 100Megabit speeds.  The result of this is, my NVR s

I have been trying for 4 years now or longer to get AT&T fiber on my road, people all around us has the AT&T fiber internet expect for us. The internet I have now is not good, I work from home and it’s so slow and lags a lot, my son can’t play his play station, we can’t watch our shows on ou

Tried posting this yesterday, but couldn't get it to go through, after enough tries I finally got it to post today. After having the setup for over a year now with no major issues. 2 days ago the system effectively went belly up. Started with losing the ability to maintain a teams call, then my com

This is the 3rd Saturday in a row I have had a tech scheduled to come out to my place and install fiber internet and no one shows up, no one calls or anything. I've called the customer service back both previous times, the first time they claimed the order was never finished, which I don't understan

My WiFi and cellular connectivity has been horrible the past 3 days. Is there any updates on this “outage” I can’t find any information.

Hi, I lost my fiber internet connection a few weeks back. I called ATT and they assigned me a technician to repair it the next day. The technician came and diagnosed the issue as a cracked fiber cable caused by an installer putting in new service at a neighbour's house. He put in new wire and warne

Internet has been off since September 11th and the problem still hasn't been resolved where are At&t crew workers cause they are not in my area 🤔 😒 😡😤