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AT&T Fiber BGW320 - home web server

I am new to AT&T Fiber, having gotten setup yesterday. I operate a home web server out of my basement, and I have configured the BGW320 device to forward ports 80 and 443 to this web server. Everything seems to be configured properly. However, response time is horrible now. I often get time out

Questions

1.2K

9

0

Smart Home Manager App saying it would like to send notifications, but there's no option.

Hello to support of AT&T. When I open the smart home manager app on my phone and sign in, it shows a box with a message saying "Smart Home Manager would like to send you notifications." But there's no option for me to click and I can't proceed pass the message. I already tried allowing permissio

Questions

11

1

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Are these routes normal for AT&T Fiber in Midwest?

I just got AT&T Fiber installed the other day and I'm located in northeast Wisconsin. When I ran some tests, I was somewhat disappointed with the latency. I thought AT&T would be well under 10ms, but it seems like 15ms is the best. I ran a tracert to google.com and noticed at hop 7 is where

Questions

7

0

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Dispatch fee

I was charged a 99$ dispatch fee. I HAD an extender.  Apparently it was offline for weeks and I didn't know.  I was paying for it, every month.  When I found out,  I did the trouble shooter but it still wouldn't go online.  I was passed on to a real agent,  they tried,

Questions

7

0

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What IP address do I need to use to get WAN connections to connect to my personal server running on an AT&T router

Currently I am using my IPv4 address in my NODE.js server software and I cannot get connections outside of my LAN. Which IP address do I need to use? I have tried to use my public IPv4 address, and that didn't work. Can the Default Gateway/DNS Server IP address be used?

Questions

12

2

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BGW320 won’t connect after reboot (never-ending slow blinking white status light

We recently got a new gateway, the BGW320 and all was working well. This morning I unplugged the power to the gateway while untangling some cords, but after plugging it back in it will no longer connect, it powers back up fine but never establishes a connection to the fiber, just a slow blinking wh

Questions

89

2

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How do I report poor customer service from chat support

I had the worst experience ever from AT&T support today and would like to report it to someone who will deal with it. I cant find anywhere online to submit a complaint.

Questions

18

3

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Terrible latency with ATT Fiber

Hi, I get latency spikes of 200+ with fiber. This affects both wired and wireless connections. Tech support tried to fix the issue over the phone but it still persists. Anyone know how to fix this issue or do other experience this as well?

Questions

13

1

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Accepted Solution

IP Passthrough, Deco Mesh Router and Port Forwarding

I used to run Comcast with my own modem and router. Hosting my Docker apps with Caddy and DuckDNS (port forwarding 80/443 in router). I would access my apps through my DuckDNS sub domain and things worked great. I recently switched to AT&T fiber. I setup my AT&T gateway in IP pass through m

Questions

24

6

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STILL NO SUCCESS GETTING LAWN REPAIR AFTER FIBER OPTIC CABLE INSTALLATION

After posting how AT&T hired contractors to dig up yard and install fiber optic cable, then left yard with trench and 3 foot hole, and all the associated frustrations, the response was to call 800-924-9420. I called and was transferred to two different agents, then put on hold for 12 minutes.

Questions

24

1

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High ping and lagging on 1G fiber

I’ve only had ATT fiber for only 3ish months now. Up until a month ago everything was good. For whatever reason I now have issues with extremely high upload speed ping and can’t play any games on Ethernet connected devices. Discord voices lag. And I have constant issues. My ping is testing over 400m

Questions

286

106

Accepted Solution

Official Solution

Closed

Is my ATT Fiber IP Static?

In order to access the admin section of a client's website, I need to have my IP address whitelisted. I just had ATT Fiber installed. If I provide the client my IP address, will that work, is it static, or does it change often? - Thanks

Questions

10.7K

5

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Simple SSH Server using BGW320 router solved

I needed to do something very simple but could not get this to work for days.Since I'm using AWS CLI which requires whitelisting IP addresses, and I need to work remotely by connecting my laptop computer to my phone's personal hotspot to SSH to my home server. I have a single IPv4 address facing wor

Questions

17

1

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Stop DNS hijack and ping?

When the fiber side of the modem goes down due to a cable issue or hardware failure outside the premises, the BGW320-505 modem hijacks DNS and gives the false impression to my router that the network is still up. The modem resolves any character string whatsoever to its own local IP address and resp

Questions

101

20

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SITE BLOCKED BY AT&T - TRY CHECKING PROXY AND FIREWALL;

until recently, i was able to access stockbridgeamp.com. Now I am getting messages that this site cannot be reached and was blocked by AT&T, and to try checking the connection, proxy, and firewall.  

Questions

183

4

0

Closed

cable cross my driveway/property is hazardous

My neighbor has ATT fiber. The line has to cross my property to connect to his house, which is no issue except the line is not safely secured in the ground and laying on top of my driveway. It is a major hazard for my small kids playing or anyone walking on my driveway. I am not a customer and have

Questions

91

3

0

Red light flashing

Modem red light flashing

Questions

21

1

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WIFI GHZ

TRYING TO FIGURE OIUT IF MY WIFI WORKS ON DEVICES THAT REQUIRE 2.4 GHZ

Questions

11

1

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Fiber availability

We have a property in Texas and they ran fiber wire all down the ditch but my address still says unavailable. I have been trying to reach someone who can see if maybe we can go off that and pay for a box or what can be done. HELP

Questions

22

1

0

Accepted Solution

security camera software - att filters image

I am having a problem receiving notification from my security camera software. Everything worked a couple of weeks ago. I have been troubleshooting along with my security software company. What is happening is when xeoma (security camera software) that I use, sends a notification to my devices thr

Questions

101

15

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