I recently claimed my offer for the NVIDIA GeForce Now Ultimate 6 Month Code after becoming an ATT Fiber Internet customer, however when trying to redeem it in the provided webpage, it stated that it had expired. The email I received with the code said I was able to redeem this code without issue un

What is Difference Between Mac Internet Speed Or Pc Internet Speed? Plz Ask Me Better Difference Mac Internet Or Pc Internet. I Should be Pc Or Mac? 

So i have 5 static ip address from ATT and want to know if its possible put the ATT router in IP Passthrough mode and then set each of my two routers (ATT LAN 1 and LAN 2) with the static ip address that i was given by att The reason for this is so my home router can my office router can be truly

Yesterday, my Nest Router was connected to the Gateway and life was good. I disconnected the nest router from the ATT modem and plugged it into a TMobile modem. I changed all kinds of settings in Google Home (following directions from T-Mobile, trying to get a static IP in order for HULU live to wo

I work from home and had an Internet Outage yesterday from 11:21am - 1:00pm ET. I never received an email or text. How can I receive an email from ATT with date and time of outage?  

I was sent the BGW-320 Wi-Fi gateway self-installation kit with the red ONT fiber cable, but I do not have an ONT set up for my apartment, internally or externally. I do have a fiber jack that would link to the green fiber cable, but I don't have that cable or the bridge to connect it to the gateway

Hi, I am not getting the WiFi signal strength I should given my infrastructure. Home is 3600 sq ft, fiber comes in at NW corner in basement to BGW320-500. I have four Google Mesh units spread over all three levels, using a the same SSID/PWD on the fiber modem and Mesh units. 1. Basement unit conn

I do have an AT&T white cable in my LV box, also the landlord told the unit is pre-wired with firbre. But the "Check Availability" website is still showing "Looks like AT&T Internet isn't available at your address." for almost 6 months since i moved in. I went to a ATT store, and they to

I have put the GW in a different subnet from the X60 and turned off wifi on the GW. I put the X60 into DMZplus mode and saved it.  Firewall status shows X60 in custom mode with public IP address.  I reboot the GW and look back into the Firewall Applications, status shows Default mode and

We are a civil engineering firm working with a contractor in Weslaco, TX on a road improvement project. The contractor has hit a fiber optic line that is currently being repaired but will need to relocate due to the proposed improvements.  We need to contact AT&T's engineers to discuss thi

Issue started 2 months ago. I was watching opening day MLB games first week of April with no problem. Around 2nd week of April, I started receiving an error when I started MLB TV app on Roku TV. I called tech support a handful of times to only go thru the same troubleshooting steps multiple times.

So about a year ago ATT laid fiber in our neighborhood, took about a month. I have been patiently waiting to get it. I have went on the website and looked for availability with no success. My sister lives in the same neighborhood about 4 streets away and she has it now. I have called several times t

AT&T was doing work in my subdivision and destroyed my internet connection. I phone them to explain that not only do I work from home, but I also have an ill relative whose medical device relies on the internet. I was informed by the company that I had to wait 5 days for a service call to as

needing help trying to get att to add my address so i can transfer my services. I have tried calling but really no help. My house is a new build and my builder put in fiber wiring and he even called the city and they said that att has to take it from here.

How do I get my address updated to an address that has fiber availability? All of my Neighbors addresses show available but not mine. The fiber optic cable is clearly visible on our entire road. The houses on each side of me show available online.

I'm not having any particular problems but do experience slow speeds and low signal strength from time to time. I also notice some pixelation on streaming video from time to time. I'm wondering what proactive measures I can do to ensure I am getting the most out of my internet service? Should I repl

How do i make a complaint about ATT customer service? The first person i talked to stated fiber installation was just a tech installing a "box" in the home. Tech appt gets cancelled by "the system", i make another appt and then no one shows up i didnt even receive a call saying they would be late. I

I've called Att a half dozen times attempting to figure out why this areas internet(not just mine) has gone out for the past 4 days for hours on end. Not only did everyone who answered the phone have no clue- they also said not even a manager would know. Not one of them cared about losing me as a cu

Hi there- My internet cuts out for 3-4 seconds a couple times per hour, while connected on ethernet. It's disasterous on some multiplayer games, and quite an annoyance on video calls.  It started a couple weeks ago. How can I troubleshoot this?  Any way to monitor the optical signal

Hi, my 320 Gateway (have ATT Fiber) went out two days ago, or so I thought. It was alternating between a red and white flashing light. ATT ran tests and said it was bad and shipped me a replacement. However, the original one went to a solid white light and is working. The replacement has arrived, st