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Internet Out for Days due to Outage

Our internet has been out for 6 days and they continue to add up. You guys refuse to give us an update that actually means something. We call and we are given "Oh it'll be a few hours" after sitting on hold for more than an hour. I am no mathematician but 6 days is not a few hours. I am tired of bei

Questions

78

4

0

Internet air vs DSL

How does air compare to DSL & is air as dependable as DSL?

Questions

70

4

0

Construction team to add servoce line

I live in a rural area that has your service in the area, but I live down a road that currently is not being offered service. I'm interested in seeing what it would cost to have your service extended to my location. Is there a way I can get in contact with a local construction team to talk about thi

Questions

14

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Soild red light on broadband

My broadband has had a solid red light for 2 days now I've unplugged the power and waited and plugged it back in 3 or 4 times, I've checked all the wires, checked my router on my account it says it's offline Nothing has changed. And my bill is payed up and hasn't been late

Questions

18

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Overpaid internet bill

I had autopay set up on my credit card, but chose to make my first payment with my debit card as it was higher than the available credit on that card. A few days after I made the payment, it charged my credit card anyway. Now I have nearly $200 credit on my account, but I don't know if autopay is go

Questions

17

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Accepted Solution

Fixed wireless antenna power supply

I would like to buy a spare fixed wireless antenna power supply (Part code POE-03,Model POER0-35, SKU ATT.221000013). Will AT&T sell one to me?  If so, how can I order one?

Questions

581

5

AT&T Wi-Fi extender connected but didn’t finish setup

My extender says connected but I didn’t finish the setup. Every time I try to run a scan for signal strength it’s say switch to main Wi-Fi network. But when I check network is under my main Wi-Fi network. Could someone help me please.

Questions

68

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Where is my refill card pin?

I did only take the front of the card picture and I didn't take the back and I discarded immediately after inserting the sim card.Somebody bought for me and she didn't give any receipt as well.What should I do next and my account payment is overdue.

Questions

9

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Wi-Fi speed slow in the morning

Trying not to have a meltdown over this. Multiple calls, a technician visit, etc. and nothing seems to help. In the mornings I can barely stream anything and things are blurry and spotty. Wi-Fi speed 50 or less quite often around 6 AM or before. Nothing seems to help. Everything has been reset. My O

Questions

7

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Streaming Issues on Firestick - Seeking Help

Hello Community, I hope you're all having a great day. I'm currently experiencing some streaming issues with my Firestick while using IPTV services, and I'm hoping to find some guidance and solutions within this community. Buffering and Quality: How can I ensure smooth and high-quality streaming on

Questions

16

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Unaccounted for data use on my wifi

For the last week and a half, my Smart Home Manager app showed huge spikes in data usage during random times, with the device listed as Ports 1-4. I'm the only person with the wifi password and no one has used the Ethernet ports on my gateway to connect a device. I was home today when my app said 2.

Questions

11

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Closed

Connecting a linksys router to AT&T modem

Having a hard time getting the modem to accept my Linksys router and router extender

Questions

1.9K

2

0

Router settings

my router is losing connection to my printer. When I go to the router page, it says both 2.4g and 5g are disabled.  then how am I getting internet access.  strange

Questions

23

1

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Hidden Apps

Can my parent see my parent see the apps I've downloaded and hidden? Also how do I delete hidden apps from my iPhone? Ex: I download a VPN it asks to become a configuration in my settings, I delete the VPN, will my parent still be notified?

Questions

26

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Accepted Solution

Blink compatibility with Netgear

Apparently my Blink cameras that I just purchased need to have a wired wifi source and my Netgear cellular device won't work? How can I beef up my Netgear so my Blink cameras work?

Questions

15

4

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Accepted Solution

Official Solution

WiFi connection dropping

PC computer keeps dropping the WiFi and I have to restart the ATT Modem box. Everything is wired and connected but it still drops the Wifi.

Questions

185

3

0

Issue with service

We have had a technician come out to our house several times to try to fix the issue, they keep saying someone else needs to come out and then they close the ticket, which starts our process all over again. We have someone coming out on Friday but want to get the problem addressed and feel that no o

Questions

22

1

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Voluntary suspension

I was talking with an AT&T rep about switching my internet to fiber and while in the process he seen that my account was voluntarily suspended? Even though I never did that. My bill is paid and up to date so not sure what's going on. Hoping to get an answer back through here, instead on a phone

Questions

25

3

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AT&T FIXED WIRELESS

I currently have AT&T Fixed Wireless service. Recently I tried to go to the fixed wireless website to see if any changes. To my surprise I was directed to AT&T Air Internet. I've read some of the information and what really caught my eye was that it's unlimited while I'm limited to 500gb per

Questions

33

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Why on my first attempt to log in do I get the response, "Too many attempts to log in" and then have to reset my password EVERY day?

Every day I have to reset my password because when I try logging in, I get the response, "Too many attempts to log in."

Questions

26

3

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