
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Hello, I have 2 machines, A and B, connected to my AT&T router. Machine A wants to send multicast packets to the multicast address 224.4.4.4. Machine B wants to listen to multicast packets on 224.4.4.4. It looks like your router simply does not enable any multicast packet. This worked perfectly with
Questions
•
AT&T Internet Features
I have a driver on my Windows machine that broadcasts UDP packets. I want to receive them on another local machine. I can see the outgoing UDP packets on the broadcasting machine in WireShark, but no other machine on the LAN can see them (in WireShark). To enable their reception, do I need to config
Questions
•
AT&T Internet Equipment
Accepted Solution
I've been wondering if it's time to upgrade my internet since I just read an article about Wi Fi 7. I currently have Internet 24 at 24 Mbps and my modem is a Motorola NVG 589. I've noticed a lot of buffering lately and can't get Wi Fi in the back of the house. There is fiber in my neighborhoo
Questions
•
AT&T Internet Equipment
I was approached last week at my house by two individuals who said that they work for AT&T. They started the conversation by telling me that they wanted to update me on the progress of fiber optics in my neighborhood. I had AT&T fiber optics installed at my house a year and a half ago, so I
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
why are my e-mails sent to gmail accounts bouncing back as undeliverable? Help with DKIM and SPM Recently my e-mails sent to anyone with a gmail account are undeliverable. The message I get is that I need to authenticate with DKIM and/or SPF. I don't know how to do this and ATT support said they did
Questions
•
AT&T Internet Security
Would like to recover deleted URL in Tahoo Finance. Specifically "My Portfolios". Have been tryog to response for plus 30 minutes & continuall receive message try again. On Aug. 26 same occurred.
Questions
•
AT&T Internet Plans
We've had an outage since 10AM CST on Saturday. The website and app keeps saying the estimated restoration time is 10AM, then 4PM, then 10PM, then 4AM and keeps repeating this cycle. Whenever we call AT&T the reps keep giving different answers and say just wait until the restoration time and it
Questions
•
AT&T Internet Equipment
Closed
I’ve tried to get ahold of someone all day and when I get a human, they transfer me and the call gets dropped. Yesterday my Gateway (Motorola) started giving off a strong chemical burning smell. Everything works, but the smell is overwhelming. Has this happened to anyone before?
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
I received an email from AT&T stating that my DSL service will end "on or after 12/4/2023" unless I call and switch to fiber. What does "or after" mean? Is it ending on 12/4 or after? Is it ending on a definite date? My current DSL is fine for my needs and I would rather avoid the hassle of swit
Questions
•
AT&T Internet Plans
I'm getting a message "somethings gone wrong" when trying to access my yahoo mail on my PC, not a mac, and not on my phone, only the PC. I changed my password as suggested, but it's hasn't altered the problem. Please advise. thank you
Questions
•
AT&T Internet Account
AT&T installer ran new wiring to neighbor's house on my property, 20 feet beyond the property line, instead of in a designated utility servitude. Who do I contact to have this line removed and run in the proper location?
Questions
•
AT&T Internet Equipment
I canceled my AT&T prepaid account two days ago because I ran out of data and I wanted to switch to Verizon. I already received a sim card from them with my number so I went ahead and cancel my at&t prepaid account just to find out the port was not completed. Now I can send text messages and
Questions
•
AT&T Internet Account
I have a solid red broadband light but also have WiFi. However my Wyze camera can’t connect. Is it possible the 2.4 band is down? Wyze only connects to 2.4. I have down all the power down troubleshooting and it’s still solid red.
Questions
•
AT&T Internet Equipment
What kind of phone line is required for having internet connection?
Questions
•
AT&T Internet Equipment
AT&T. Installed internet in my condo a week a week and a half ago. Im feeling gaslighted, my service goes into “voluntary suspension”. When I call customer service they tell me I have to have fiber optics, they want to send out a tech but he was already out and installed cable and said there is no
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
Hello, I have a blocked website from my smart home manager...the website is secured but it is blocking it as unsecured? is there a place I can get this site cleared from being blocked?
Questions
•
AT&T Internet Security
How do I find out the status of my repair on weekends My service went down on Friday, the tech arrived on time and began troubleshooting. She discovered another tech had cut our connection to hook up another customers service. She needed the equipment to make the repair but it went past working hour
Questions
•
AT&T Internet Equipment
I'm getting this message (note email worked earlier today) logging on to my email using yahoo https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902&appName=m40842&dotNetLogout=N
Questions
•
AT&T Internet Security
I am trying to recertify the access program for a parent. After I load a picture of my snap card there is no button or option to submit my application. The application remains on the review screen. Am I over looking something?
Questions
•
AT&T Internet Plans
Accepted Solution
How do I set my broadband IP address to static? I believe it is currently on Dynamic and this causes issues to my Hulu Live account.
Questions
•
AT&T Internet Equipment