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Massive Internet Usage for no good reason!

Hello, I have seen other posts with not much info or help from AT&T, but maybe I missed something. I have seen an incredible increase in my home internet usage with no real or apparent reason why?!  Maybe I have a tab or two open on my phone, but it is just me and my boy.  My boy is

Questions

1.1K

136

Accepted Solution

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HELP IS THIS A PHISING EMAIL?

I received the following email (supposedly from AT&T) and am unsure if this is a phising email:  The email it came from was: AT&T Mail <[email scrubbed]> Dear AT&T User,   You’re receiving this email because we are updating AT&T Services Agreement, whi

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68

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Yet another Copyright infringement tutorial Server error

I have received copyright infringement alerts, which I have tried to answer. First, the URL given in the email goes to a nonexistent page. Fine. I logged in to my account, searched, and found the Copyright Alert Program page. Even though I'm logged in, it still gives me the option of logging i

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Storm downed line, extremely frustrated with AT&T’s poor response

Saturday night a severe storm brought down trees and snapped utility poles in my alley, pulling down electrical and internet lines. I called AT&T within an hour of the storm and was told Tuesday was the earliest I could get my fiber optic line rehung from my house to the pole. Yesterday the tech

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43

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Cannot connect with legitimate website

I cannot connect with my nonprofit company website. According to isitdownorjust.me the site is working fine. Others with the company can connect fine. I have done the usual fixes - clear the cache, etc. to no avail. What is wrong and how can it be fixed?

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39

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My email address/ user name doesn't work anymore - why?

AT&T Yahoo no longer recognizes the email account address/ user name that I have had for 20 years. One minute it worked, next minute it didn't.  No explanation.  This is Not a password problem.  It is Not an internet connection problem.  I cannot use any online solution webs

Questions

385

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How to add a security exception by Device ID instead IP Address?

I have a NVR with multiple IP Cameras, the NVR provide dynamic IP Address to each camera and obviously not the same IP Address, since the ActiveArmor block suspicious network devices by IP Address, it sends New Connections Temporarily Blocked alerts of same IP Camera (same Device ID different IP Add

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28

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Error code 201

I have a bellsouth email account that was merged with att account, but I am unable to access my bellsouth email account. I am unable to reset password because the reset link is being sent to my bellsouth email address!! Help.

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12

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Accepted Solution

How do i configure a port (USB or ethernet) of my AT&T Uverse router for separate guest network access only

Hello - I need to provide a wired (Ethernet or USB) to a guest that will be joining home but do not wish to share access to home network. Is there a way to configure AT&T Uverse router (model 5268AC) for a port use the guest network? It seems you can configure guest for WiFI but not for wired? A

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18

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Computer Internet Issue

Don't know if this is a ISP issue or what but. For the past 3 or so days my PC has had "no internet" even though I am typing this from that same computer that doesn't that has "no internet". My iPhone works just fine on Wi-Fi, but when I turn on my PC that has a LAN connection the bottom right globe

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35

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Complaint number

Anyone know a direct number or email for complaints. Still do not have internet service and all I get is the standard “we are working on it” since 4/29.  

Questions

25

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Fenton,MI AT&T Wireless Store

I entered the wireless store located in Fenton,MI with the intention of purchasing an additional line of service for my home internet service. I was being helped but then my sales associate got pulled away to help another sales associate who was handling a situation he did not seem comfortable or co

Questions

74

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Accepted Solution

Insane Increase of $50 a month for triple play

My U-verse died at least 2 or 3 times a week ... after about an hour on the phone with AT&T, they would credit me around $1.00 for no TV service. My bill just went up $50 a month. I spoke to AT&T Customer Loyalty. They said, "Tough luck. There are no promotions." In essence, they said, "

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61

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Ongoing Service Outage in MI, OH, IN, IL etc

From what I have been reading on this forum, there are many AT&T customers without service (internet, phone, tv) for the past 5-6 days. Personally, I understand that there are situations beyond a company's control, and I would like to believe that a company is doing the best they can to resolve

Questions

97

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Florida Real Estate

Please provide me with the contact person who handles dispositions in Florida.

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33

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Got my AT&T Wi-Fi working again in my 2020 Jeep Cherokee

My Wi-Fi in my Jeep quit working over 7 months ago. I called the Jeep number and they transferred me to the Wi-Fi department.  He had me start the car, go to Settings, then Reset, and then Restore Settings to default. I then went into the Hotspot/Wi-Fi menu and set up a new Hotspot (it delete

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Old Bellsouth junction boxes and overhead lines

There are Bellsouth junction boxes as well as overhead lines running along the road that I bought some property on. I have attached a picture of one of the junction boxes that has the box number that may help someone with AT&T get info. What I am wanting to know is with these buried and overhe

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27

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Will Serve Letter Request

I was just wondering how to start the process of obtaining a will serve letter.

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25

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Constantly loosing internet connection...

We have Spectrum and decided to give AT&T another try because they were cheaper. Spectrum has been rock solid for us for many years. Zero issues. Never down. We don't use or like  Wifi. We always disable it and use ethernet cables to connect to two smart TV's and a  laptop computer. W

Questions

374

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Internet

Get prices on monthly wi fi internet? Mediacom has the worst service ever with lying and follow up with repairing your internet when it’s not working… I drove twice to pu modem box twice because they never had and openings for repairing internet and they don’t follow thru when they state they’ll be

Questions

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