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ATT INTERNET IS AWFUL

I have had internet through ATT for a little over a week and literally every 15 to 30 minutes my internet is down. I should have went with spectrum. Now they want to charge me $100 for fixing the jack that they just placed in my home a week ago.

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Routing issue in AT&T network

I am experiencing a routing issue in the AT&T network and cannot get anyone in your support department to even understand what a traceroute is, let alone help or direct me to someone who can help. I have omitted the first two hops to keep my location hidden. hop 3 is an AT&T IP per ARIN who

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78

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how to retieve emails from deleted trash

accidentally deleted all in box emails thinking it was trash folder

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33

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ACP wrongful charging despite approval for the program! Att scammed me!

Hi! I just want to let anyone else know who is apart of the ACP program to CLOSELY MONITOR your account still! I was approved at the end of May for the ACP program. I am a full time college student and single mother who fell on hardship with losing my job. When I lost my job that is when I found out

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472

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No front lights bgw210

My internet went down and, after following the trouble shooting guide, it looks to be an issue with my bgw210. The system is reviewing power as indicated by a green light by the power port. However, on the front of the machine all lights are off. Resetting and unplugging/plugging in have no effect

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Internet plan

I have a plan that includes the Internet and a Home phone. I have been paying for the plan for years now but the cost has been increasing. I am currently paying $51.00 for the Internet and $48.09 for the Home phone, in total I pay $99.09 monthly. I don’t want the Home phone anymore, I just want the

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34

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Erroneous Texts giving a verification code

I am getting frequent texts on my phone saying it is an AT&T msg and giving a one-time verification code. I do not have an AT&T phone. I am getting several of these a day now. How do I stop them?

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94

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Disabling Wireless Utiling a Different Wireless Device

I would like to use a different Wi-Fi brand or device that is capable of handling more Wi-Fi devices. ? Currently, the BG320-500 only allows adding up to 32 MAC devices for MAC Filtering. I require quite a bit more MAC Filtering for my additional devices for security reasons. Is it possible to disa

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40

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Disconnect from building

We’re getting ready to demo a building in Chicago, IL and the demo contractor has requested that AT&T come out and disconnect the line attach to the building or provide us with information that it’s okay to remove, how do I go about this?

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78

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ATT dug out my front yard and never came back to fix the damage they caused

I am not using ATT service but they just came to my home one day and dug my yard, saying they are doing some maintenance. Three weeks passed and they never came back to fix the damage caused to my yard. I requested ATT team to reach out to me immediately, otherwise I will send a damage receipt to AT

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29

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Can I split my 2.x and 5.x network

Various manufacturers tell me my issues have to do with the combined networks. At some point my networks got merged and now I want to have them separate. Thanks in advance

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Robbery

I called 3 times now for my service to be canceled and was awarded full amount of 149.96 haven't got it yet and was charged again now 3 times after we canceled the first time. I'm getting really really sick of this. Just give me my 149.96 so we can part ways.

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32

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Router problem

Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto

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27

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Sudden loss of service

We have Fixed Wireless Internet service in a rural area. It was working fine until two days ago around 3pm. I have reset both the gateway, and the antenna multiple times; reset button, power button, physically disconnected the power cable and re-connected, to no effect. I went to the browser interfa

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unburied wires not addressed after months of attempts

There is an unburied wire I reported months ago, should I just cut it? It's a dangerous condition on my property. If it's not buried it's going to be cut by landscapers and I don't want my neighbors to lose Internet because of at&t negligence to timely address exposed wires. I can't get a hold o

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29

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Getting Spam marketing emails from ATT despite email preferences

I have my email preferences to not get spam emails, as shown below: Why am I still getting marketing emails ATT? This is ILLEGAL under the CAN-SPAM act. I've reported this incident to the FTC - I urge everyone else getting marketing emails despite their preferences to do the same.

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18

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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54

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internet adsl or landline

This is the fourth time Att disconnects my modem/Gateway in a period of 1 year I have had adsl and they have converted into Uverse which to me is inexact as I have my internet connection via landline. Every time att works on their boxes in the area I get disconnected and have no internet I am paying

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34

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Internet pricing update

So, ATT wants to raise your monthly bill by $5 if you don't subscribe to auto-pay but how will they protect the banking information if they continue to have these data breaches. Not a fan of subscribing to auto-pay....don't penalize the masses for those people that don't pay on-time.

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72

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Can't save a new email contact

I have not been able to save a new contact in my address book (@sbcglobal.net) for two weeks now.  It saves the contact's name and email address for about 30 seconds, then the contact disappears.  I called ten days ago and was told that there was a server problem.  Can ATT please tell me why they ar

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