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Usage doubled

Starting about 11/21/22 my usage doubled and I did not add any equipment. CS replied to pay additional $30 per month for unlimited. Something sounds fishy.

Questions

136

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Outage In My Area Since Tuesday

My internet went out at 11:40am on Tuesday due to an outage in my area. It's now Friday around 9:15pm and I still have no internet.  I work from home so I've had to waste sick days since I cannot do my job.  How can I get an ETA on when the outage will be fixed, and will AT&T compensa

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20

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Accepted Solution

Wifi TV Connection

This keeps dropping

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29

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Smart home Manager care code 902

Every time I open up smart home manager and hit sign in a box pops up that says Care code 902 and I would like to fix this and know how much data I have used or give me another way to find out how much data I have used on my fixed wireless internet thank you so much for your kind responses You're th

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20

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Need number to call to unbury wire and relocate in my property

I need to move an AT&T wire that is buried in my backyard so that i can pour concrete. How do i go about doing that ?

Questions

24

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Web site block for Phishing but no message appears

I have a work web site that continues to get blocked saying that it is a phishing site. But there are no messages in my inbox showing that this site was blocked. According to all of the tech support documents I've read, clicking on the "safe" link in the message is the only way to add this site to m

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71

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ACP benefits

I'm trying to apply the benefits to my account.

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19

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Wires on Pole hanging and a danger Arlington TX

Pole snapped and was replaced by Encore. Wires are within reach of children and I am told a Pole to Pole transfer needs to be completed. Spectrum says they only share space on the pole but belongs to AT&T. I was given 2 phone numbers to call for AT&T but neither is in service. I need to know

Questions

17

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Closed

ACP program

Applying benefits to my home internet service

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12

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Accepted Solution

Official Solution

Closed

How do I connect a router, printer and other devices to my AT&T U-verse gateway - Information from the AT&T Community

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

Questions

194.2K

18

Strange Occurrence Between My Smart TV and WiFi Extender

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

Questions

22

2

OUTSIDE WIRES TO THE POLE

How do I get to speak with someone at ATT? Our home was affected by the winter storms 12-31-2022.  A tree fell and We lost power for 15 day and stayed elsewhere.  Power was finally repaired and internet restored.  Now I have wires from the pole that are just dangling and the support

Questions

29

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Accepted Solution

Official Solution

Query for Internet Connectivity

I am going for Europe trip with my friends! We will be covering 3 different countries. So I am a bit worried about the connectivity issues. Do I have to buy different SIM card for every country or the sim will work in all countries? Suggest me something! Since I belong to India so I am not sure whic

Questions

119

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Internet down after bill transfer

Completed bill transfer for internet service with roommate in the afternoon, and internet went down without any notice around evening. Smart home manager is saying everything’s working, no outage in my location either. Keeps asking me to register when connecting to wifi, but after completing the reg

Questions

19

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Bringing fiber internet to more neighborhoods

Hi AT&T, I live in Nice, CA, a part of Lake County (zip code 95464). Myself and many of my neighbors are stuck with Mediacom internet, which seems famously unreliable, because it is the only service offering high-speed connectivity. I truly prefer AT&T as the company to work with and would

Questions

108

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AT&T Private Property Easements

AT&T ran a DSL Internet line on my property without purchasing an easement to or through my property without my permission and AT&T came on my private property and ran internet line across my property without my permission and without purchasing easements.   I am requesting that AT&T provide me a si

Questions

6.3K

4

Internet is intermittent

My gate way is solid green restarted it and the thing on the wall. But internet is down. Anything that requires a constant connect won’t load. any news ?

Questions

19

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How to change the primary member ID email?

I recently sold my business. The new owner called AT&T and took over my account however, he received a new account number. When I logo onto ATT.com it shows my canceled account, my Direct TV account and his account for internet and phone service at work and it also has my email as his primary me

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18

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What kind of Wi-Fi extender can you use?Can you use a Macard Wi-Fi range extender with Arris BGW210-700 Broadband Gateway.

Can you use a Macard Wi-Fi range extender with Arris BGW210-700 Broadband Gateway. If so can you tell me how to connect.

Questions

20

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New Router Printer is Offline

Hi!  I got a HP Envy 5055 printer and then we got a new router and the printer stopped working.  The printer says it is offline.  Help!

Questions

871

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