SOME BRANCHES FELL DAMAGINING POWERLINES AND AN ATT FIBER OPTIC JUNTION BOX. THE POWER WAS RESTORED WITH IN A FEW HOURS BUT IT HAS BEEN 5 DAYS WITHOUT ATT INTERNET.  ON MY GATEWAY IT SAYS I HAVE NO BROADBAND AND THE LIGHT IS FLASHING RED. I HAVE CYCLED THROUGH AND REBOOTED MY GATEWAY MANY TIME

Hello all-I am trying to figure out how to get a strong internet connection at a new campsite we have for the summer. My AT&T cell service is not great with one or two bars....my iphone hot spot is not cutting it for working/video calls or streaming tv. I am wondering if I use a AT&T wireles

Hello, My home internet is down (and has been down for over a week) while I am abroad. I can't get onto my account to message support, either, so I am making a post here. I am logged into my home internet control app but it says that my internet is disconnected so I can't reboot it from there. I ne

Every 2 weeks the auto update the box unit in the demark room and drop my internet for more than 48 hours until the technician comes and he realized that can't solve it. So he call the TIER 2 Technician and they restore the old software. How can I solve this?  They replaced the modem 4 tim

We had a bad storm last night and the power went out and the antenna power supply box has been ticking nonstop and the router has a solid red light on broadband 1 so we have no internet.

Hi , we have a business Fiber services and we need to have IPv6 static ip addresses, which is the procedure to get a fixed ipv6 block?, a /64would be ok.

What is the pro and con if each or do you use both at the same time

I was having issues with my current Cox internet and was frustrated with their service. I called ATT to see what plans they offered to switch Internet providers. The sales/customer support agent quoted me $55/month for 300Mbps speeds. That sounded great to me, I noticed on my order confirmation emai

So I have 3 houses on our property. The service is overhead and comes down the driveway and splits off to each of the houses.  We recently remodeled one and moved into it which is closer to the street where service comes from. Our old house got 75/20.   Instead of doing a move they did a

This just started about a month ago and I am unable to resolve the issue. Whenever I try to play I experience constant stuttering and teleporting. I received an error message ingame that says Unstable: Packet Loss. Ive seen other people who have ethernet cable setups still encounter packet loss a

My email has been hacked and I can't get in to reset my password. There is no "temporary password" option. I input my password and it tells me there has been some suspicious activity so I have to reset it. I try to reset it, but it won't accept my security question answers and it says I have no othe

Does AT&T keep a record of who signed into your account or if there have been any kind of attempts what so ever

5 days with area internet outage. Their 24-48 hour resolution repair is a complete joke! NO updates on their precious link they want you to sign into to stay in the loop. Corporate has been contacted and they give the same run around. ATT has horrible customer service!! Stop and don’t give anything

I have tried everything it seems to connect my ATT internet service to my printer. I can not get it connected. I have an HP2548 all in one printer. It was working great before I switched to ATT, I know ATT is not the issue. I know I am missing something, please advise

thinking about getting the new 1 gig internet. is there any equipment I need to purchase?

I work at an apartment complex and have found several Uverse equipment, wireless tv receivers and AT&T modems. My question is, is there any kind of reward for sending in found equipment?

Are AT&T accounts commonly hacked? I feel like the security with a 4 digit pin seems weak

A few months ago we noticed a lot of issues with latency, particularly while using VoIP. Ran some tests with pics below. This is using ethernet directly to the AT&T provided Arris NVG589, with the network otherwise clear. IPv6 is disabled, though I don't notice a difference with it on/off. Pings

I use the Amazon eeros for the Wi-Fi in my house along with I have a central hub installed in my laundry room. There is Ethernet and a snorkel tub ran to the outside. Where is the equipment usually installed for this set up. I want everything still installed in the hub located in the laundry room.&

My service has been down for over a week. I'm told that 5 customers are affected. The issue is between the V rad and the D slam. The V rad is 50' from my bedroom window and the D slam is in my backyard. NO ONE HAS BEEN WORKING ON IT  I wonder if AT&T is just trying to get us off uverse TV.