We are an electric utility company that sends out electronic bills and laerts through email to our customers. They sign up for this service. I get several rejected emails a day from att or bellsotuh. I can resend the message and it goes through the 2nd time. All errors are like this one: alph766.p

Hi AT&T. It appears that our server's IP address is being blocked by the A&T mail servers. Can you please whitelist the IP address 107.174.156.36  The server is properly configured with rDNS, dkim, spf, and _dmarc, with no blacklisting noted on standard reputable blacklist sites, and o

I received this email from attbackup.com Is this a real email?  I also received the box in the mail.   Hello Erick Rickers, This is notification that your equipment has been shipped via FedEx and should be received within 5 business days. Once you receive your equipment, pleas

I been trying to bet business internet and phone for the past week. I spoken to at least 6 different sales reps. Every time the y get my information. They give the plan deals available for my address. The plans are different every time. And when they say everything is ready. I never hear back from t

It took three days for connect my 3 extenders...I can see them on my app and has solid white light...but it still is not improving my wifi speed...I get 1300 to router and less than 300 next to extender, which is about 25 feet next to router? I have hit the wsp connect button....restarted router, r

This reward card is a scam. We are about to report to the BBB. New internet customer in mid-August. Didn't get the card end of September, called Reward Center, was told we needed to have service for 30 days and then it would be delivered in 4-6 weeks. Still no card. We called Rewards Center again t

How do I connect my wifi camera to 2.4Ghz it's on 5 g

I need wifi camera to connect to 2.4 Ghz it's not compatible with 5 g? How do I change this setting?

I was told yesterday that the problem would be fixed by 10PM. Then when that time came and went I was told 2AM. It is now 7:55AM and the internet is still down. This is terrible customer relations.

Broken promises to a long time customer. Was scheduled an install, tech comes out and cancels because fiber is available. I call back, spend 2 hours on the phone. And appointment is set for the following Monday, but "escalated" my concern and thata tech would be out the next day. I rearrange my who

I would like to restore a deleted file from 10-20-2023, less than a month ago.

Application for Recertify

After signing up, I got the "Take your AT&T home internet to the next level" email. The first suggestion is to restart the Wi-Fi router every couple weeks. Aside from manually pushing a button/pulling the plug, or awkwardly adding an external electrical power-off timer, this can be done within t

Has anyone else had an issue with purchasing gateways or modems on the AT & T site and then not getting a refund when the item is returned? I purchased a gateway and when I got it discovered it was not what I needed.  Talked to support and they sent the return label.  Sent it out and

Two communication posts and overhead wires pass through my property, feeding the back property. I am working on a new development, and AT&T Utilities divided my property into two parts. I want to request AT&T to abandon the easements. How and Where shall I apply?

I think that the wifi router provided by at&t is malfunctioning. It's at least 2 years old, and recently I keep getting "connected without internet" on multiple devices (2 cell phones, 1 tablet, and laptop) at different times. On the phones, turning the wifi off and then immediately back on fixe

I’ve been trying to set up my wifi for 3 days and I haven’t been able to have my broadband light turn green at all I’m not sure what to do I’ve unplugged multiple times moved plug ins and still nothing please help!!!

I gotten a letter in the mail telling me to recertify for my internet service and some reason I cant find the app. Please help

For several months my ATT shows I have used 0 data . I use data every day 7 days a week.  Why is this error consistently appearing on My ATT account page?

I switch my old laptop running win 10 to one running win 11 and when I try downloading att mcafee it takes me a page saying that It only for high speed service but I have the 300 mb plan please help