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Service for internet is a street over but I can't get it at my address

Why is it the street over can get att internet but not where I live as much as this world has come up and stuff since dial up internet connection you would think att can hook up a street over one of the top internet companies in the world won't come to my area cause they can't make enough money in m

Questions

37

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Accepted Solution

AT&T wall jack

I don’t have the broadband wall jack in my home

Questions

34

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Cannot get credit while I have recipt of return eqipment

I have moved to new location on 7/24, and Representative told me to hand old eqipment to the technician but technician refused to receive the eqipment and suggested to bring them to nearest UPS Store. I returned this old eqipment on 7/26 at UPS store and got receipt. Few days later, I received autom

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18

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$300 Gift Card Scam!!

Signed up for AT&T internet with a promise of getting a $300 visa gift card for being. Sore existing cellular customer. It’s been over a month and a half, I’ve contacted them three times and have gone into the store, and I keep being sent around in circles. Every time I contact someone else as d

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30

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Still no Internet

So once I again AT&T  has not been honest about fixing my internet service and all they tell me is that they are working on it. This has been ongoing since August 23, 2023 and nothing has been fixed!! I call each and everyday and the last AT&T told me is it has an estimated date to be fixed on Septe

Questions

87

15

Internet Out for Days due to Outage

Our internet has been out for 6 days and they continue to add up. You guys refuse to give us an update that actually means something. We call and we are given "Oh it'll be a few hours" after sitting on hold for more than an hour. I am no mathematician but 6 days is not a few hours. I am tired of bei

Questions

82

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Internet air vs DSL

How does air compare to DSL & is air as dependable as DSL?

Questions

78

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Construction team to add servoce line

I live in a rural area that has your service in the area, but I live down a road that currently is not being offered service. I'm interested in seeing what it would cost to have your service extended to my location. Is there a way I can get in contact with a local construction team to talk about thi

Questions

14

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Soild red light on broadband

My broadband has had a solid red light for 2 days now I've unplugged the power and waited and plugged it back in 3 or 4 times, I've checked all the wires, checked my router on my account it says it's offline Nothing has changed. And my bill is payed up and hasn't been late

Questions

19

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Overpaid internet bill

I had autopay set up on my credit card, but chose to make my first payment with my debit card as it was higher than the available credit on that card. A few days after I made the payment, it charged my credit card anyway. Now I have nearly $200 credit on my account, but I don't know if autopay is go

Questions

18

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Accepted Solution

Fixed wireless antenna power supply

I would like to buy a spare fixed wireless antenna power supply (Part code POE-03,Model POER0-35, SKU ATT.221000013). Will AT&T sell one to me?  If so, how can I order one?

Questions

584

5

AT&T Wi-Fi extender connected but didn’t finish setup

My extender says connected but I didn’t finish the setup. Every time I try to run a scan for signal strength it’s say switch to main Wi-Fi network. But when I check network is under my main Wi-Fi network. Could someone help me please.

Questions

77

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Where is my refill card pin?

I did only take the front of the card picture and I didn't take the back and I discarded immediately after inserting the sim card.Somebody bought for me and she didn't give any receipt as well.What should I do next and my account payment is overdue.

Questions

9

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Wi-Fi speed slow in the morning

Trying not to have a meltdown over this. Multiple calls, a technician visit, etc. and nothing seems to help. In the mornings I can barely stream anything and things are blurry and spotty. Wi-Fi speed 50 or less quite often around 6 AM or before. Nothing seems to help. Everything has been reset. My O

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7

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Streaming Issues on Firestick - Seeking Help

Hello Community, I hope you're all having a great day. I'm currently experiencing some streaming issues with my Firestick while using IPTV services, and I'm hoping to find some guidance and solutions within this community. Buffering and Quality: How can I ensure smooth and high-quality streaming on

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18

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Unaccounted for data use on my wifi

For the last week and a half, my Smart Home Manager app showed huge spikes in data usage during random times, with the device listed as Ports 1-4. I'm the only person with the wifi password and no one has used the Ethernet ports on my gateway to connect a device. I was home today when my app said 2.

Questions

12

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Closed

Connecting a linksys router to AT&T modem

Having a hard time getting the modem to accept my Linksys router and router extender

Questions

1.9K

2

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Router settings

my router is losing connection to my printer. When I go to the router page, it says both 2.4g and 5g are disabled.  then how am I getting internet access.  strange

Questions

23

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Hidden Apps

Can my parent see my parent see the apps I've downloaded and hidden? Also how do I delete hidden apps from my iPhone? Ex: I download a VPN it asks to become a configuration in my settings, I delete the VPN, will my parent still be notified?

Questions

26

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Accepted Solution

Blink compatibility with Netgear

Apparently my Blink cameras that I just purchased need to have a wired wifi source and my Netgear cellular device won't work? How can I beef up my Netgear so my Blink cameras work?

Questions

16

4

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