I’ve called customer service 13 times!! I moved in on May 5 and no one is able to send a tech to my house to install internet service. I have an att pedestal in my backyard with copper line in it. I’ve been a happy customer for 2 years, but man this hole experience has been awful to say the least

Hello everyone I’ve got a problem where my pc will not connect to my att internet. The problem I have is anything att shows hidden network no matter what house I go to and even when I try to connect to the hidden network using a SSID and correct password it still say can’t connect to this network. M

I've provided my Xbox Series X all the correct ports and sometimes NAT will be open, but usually it will not be. It will go back and forth and I'm unable to determine why. When the NAT is moderate, it will say UPnP was not successful, which I know is not a direct setting with AT&T. I'm really ju

I have opened a port that playstation needs to connect to remote play to my ps5 but apparently that's not enough since I still can't connect to my ps5. I can connect to my ps4, but not my ps5

We formerly had an account for cable with AT&T, but no longer do. When we terminated service, the box is still attached. Since then the power pole has been replaced, but they won’t move the old equipment to the new pole so now we have 2 poles in our yard. One houses only the old , likely outda

My internet has been fine for years, but recently it started dropping in and out frequently and randomly. Sometimes it will be fine for hours or even most of the day, other times it will disconnect and the broadband light will blink green, go red, and blink green again over and over. This can last f

I randomly get high pings in most of my games. This is the first time I've had AT&T internet. I've had it for about a year now. Sometimes the ping is normal but then will suddenly shoot up by a significant amount making games unplayable. I just a want a reliable connection. What can I do in this

When I look on the HP smart app looking for the new network installed by Att, the new fiber 1000Mbps with white Gateway, it does not recognize our network. It finds other networks in the neighborhood, so I cannot connect our printer wirelessly. What am I doing wrong?? Everything else has been great.

Currently unable to play game due to a peering issue between art and NTT, curious if there is an ETA on ATTs end to when this will be resolved

I use several computers in a given day. On each I access sbcglobal. net e-mail via the most recent revision of Outlook client--which is to say *not* webmail. Last week all of these instances of Outlook reported that they can no longer fetch or send e-mail. Have IMAP settings for sbcglobal.net change

Hello, I moved on 3/11/2023 and received bill for internet service 3/13--4/12/2023 in which payment was deducted from my bank account on 4/3/2023.. I called customer service and spoke with a gentleman named Jay.  He searched the records and put me on hold to speak with someone else concerning

My name is Samuel (Edited as per Community Guidelines) and my phone number is (Edited as per Community Guidelines), I see that my auto payment went through but I can’t access internet and I called customer service but it said it was closed, I don’t know what’s going on

My Broadband light keeps flickering after rebooting. Any idea why?

I’ve filed a complaint with the FCC. I’ll be calling a lawyer firm next. I’ve called in multiple times for the past 3 days trying to cancel my internet service. AT&T claims they can’t cancel or add internet service because their system is down. Hopefully they aren’t trying to run a scam.

Starting about 11/21/22 my usage doubled and I did not add any equipment. CS replied to pay additional $30 per month for unlimited. Something sounds fishy.

My internet went out at 11:40am on Tuesday due to an outage in my area. It's now Friday around 9:15pm and I still have no internet.  I work from home so I've had to waste sick days since I cannot do my job.  How can I get an ETA on when the outage will be fixed, and will AT&T compensa

This keeps dropping

Every time I open up smart home manager and hit sign in a box pops up that says Care code 902 and I would like to fix this and know how much data I have used or give me another way to find out how much data I have used on my fixed wireless internet thank you so much for your kind responses You're th

I need to move an AT&T wire that is buried in my backyard so that i can pour concrete. How do i go about doing that ?

I have a work web site that continues to get blocked saying that it is a phishing site. But there are no messages in my inbox showing that this site was blocked. According to all of the tech support documents I've read, clicking on the "safe" link in the message is the only way to add this site to m