This is not a question but just a feedback for AT&T. I recently found out about AT&T's SIM unlock policy - which is that you must fully pay the installments to unlock your SIM card, so essentially I have to pay off the full cost of the phone in order to use another SIM card on the phone. Thi

How do I access my second wireless number on the same iPhone?

My iMessages are going to my email instead of my texts. Just switched to ATT two days ago. It says I need a SIM to iMessage. I have an Apple 12

I recently got a new iPhone 12 because of the 5G service. Thank goodness I have wifi because the 5G service at my home is ridiculous. I just ran a speed test and I'm getting 6.20 down and 0.42 up. I was down near highway 67 and 20 today and tried a speed test on 5G. I couldn't believe the speed!! 6

Bought a used phone recently locked to ATT. I put in my non ATT sim card and it says its not supported and tells me to ask ATT to unlock it. I click the popup, it send me to the unlock page. I enter the imei number and it pops up saying its not an att device. I find this strange because the literal

apple iphone13 ios 17.0.2

Phone went into SOS mode. Can’t make or receive calls. Did all troubleshooting steps: clean SIM, restarted iPhone 15 times, airplane mode on/off, activated eSIM, deleted eSIM, updated all software etc. Did AT&T Chat tech support 5 times ! No one can help. Phone has SIM card. First agent activate

I used my upgrade option to get the new iPhone 15 pro max. I pre ordered it on 9/15, it shipped on 9/19, arrived on 9/22 and I set it up and activated it on 9/27. I regret picking black and wish I would’ve gotten a lighter color. Is it possible to do an in store swap for a different color? If

Hi. I randomly got this random text. I clicked on it. But did not click on the pic or links. What should I do?

I'm writing to address ongoing service problems that have left me deeply frustrated. I purchased a Netgear Nighthawk Hotspot through AT&T's installment plan to use as our primary internet source. Initially, it performed well. However, over the past year, AT&T's signal quality in my area has

I have been with ATT for over 10 years, and this is a first and frustrating. I paid off one of the phones on my account 2 months early (month 28th instead of 30th), and tried to unlock the phone and it continued to give me the standard unlock error. Tried to chat with a customer service agent throu

I used to have group MMS messaging on my iphone. When the operating system upgraded to iOS7.0, the group messaging was deleted.  How do i re-install it.

I have an iPhone 13 Pro and I want to trade in to get the new iPhone 15 Pro, but the back of my phone is shattered. ATT says I’ll get $830 trade-in value even with cracks, will that still be accurate when I send in my phone?

I have been trying for almost a year to get my $50 reward for trading in my Series 5 Apple Watch. First they said it'll take 4 months for it to show up on my account, this was in February. I originally sent it my trade in in December 2022. Then in July tried again and they told me I had to go throug

We can't unlock this device because we can'tlocate it in our database of devices sold byAT&T.Please call us at 800.331.0500 forassistance. MY IMEI：(Edited to remove personal information) My device: iPhone 13 Pro Max I need to use a SIM from a different carrier. thank you！

I preordered an iPhone 15 pro in Natural Titanium 128GB. I got an email notification from AT&T on 9/21 showing the order had shipped with a tracking number from FedEx. When I use the tracking number from FedEx it shows that they have not received the item, only that the label was created on 9/16

Earlier today I was trying to arrange a time to pick up my kid and we discovered that any text message sent that contained the number 1 was not being delivered. I have an Samsung Galaxy Note20 and my kid has an iPhone 11.  We both checked and there are no software updates.  We both restar

On 9/12/23 I successfully ported 3 wireless numbers to another carrier. During the process one of my Samsung Android phones would not accept the unlock code given to me when I paid for the phone earlier this year. After too many attempts I am locked out of my device. I have six case numbers from six

Hi, I live in Switzerland and bought the phone via Ebay. It was desbribed as unlocked. My SIM Card is from a Swiss Provider. I don't get updates over air or FOTA.....Smart Switch not recognizing that I use still old firmware....what can I do ? thanks for any help

Can someone please help me as i have to send my old phone back