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cell phone service and router

Hi , I live in Manitoba canada appx an hour from the American boarder.I am currently in the process of moving of grid to a tiny house a quarter mile from the boarder but still in Canada .My Canadain cell service(tellus ) shuts down to no service in this area .Does AT&T offer any packages to us a

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13

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Closed

Switch over to you do get free phone

Free online phone when switch over from metro pc

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77

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Texting international number from US

I have a friend visiting me from the UK with an international number. When they are in the U.S. will I be charged for texting an international number?

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12

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Active Armor VPN blocking internet

ActiveArmor is supposed to automatically connect to VPN when you are on an open Wi-Fi net work. It is not switching on and off automatically when I leave the open Wi-Fi net work, as a result, when on wireless my Internet does not work the only solution that I have found is to delete the VPN. Any ide

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199

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Official Solution

I am not getting alerts for my voicemail on my iphone 11

I am not getting alerts on my. Homepage for voicemails. Consequently I don’t know I have one unless I check every so often. I am getting them for text messages but not voicemails. Apple tells me it is an issue with my wireless provider and I need to get the fix from them.

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15

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Official Solution

blocking threating texts and calls via computer

hello, I'm hoping u can help me. i have been trying to block a couple of people that are and cont. to harass both (Edited per community guidelines)ually my wife via my laptop and not the device is this poss.

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18

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Official Solution

Active armor spam notifications

How can notifications be stopped in the AA mobile app? If a configuration does not exist, ATT needs to take this request to their developers and create the configuration and update their app. 

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45

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So how do you make Active Armor actually block calls?

On my iPhone, I have Set for Nuisance calls enabled and all the various types under it set to voicemail. Yet, when I get spam calls 6+ times a day, I get a notification of "Spam Risk call received" from active armor and my phone still rings! Yet the app claims it was blocked in the activity log. Wh

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434

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using secure family app

I cannot locate my family member who is abroad with the secure family app.  I chatted with a tech yesterday and they said that it is possible, but my family member traveled overnight and I cannot locate them.  Their GPS is on too.  What are we missing?

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346

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message to @mms.att.net and @txt.att.net failing from Office365, blocked AUP#CDRBL

We are all of a sudden seeing the following failures when trying to send messages to [email scrubbed] or @txt.att.net att-e2xms-ibgw-6002a.ext.cloudfilter.net rejected your message to the following email addresses: [email scrubbed] ([email scrubbed])Your message was rejected by the recipient email

Questions

375

32

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Official Solution

New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

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1.2K

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Location services

I live in southeast Arkansas, Location services says im in Dallas TX or OK everytime i open an app. Is there any way to fix this?

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14

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Official Solution

Active Armor IOS App

Does the AT&T Active Armor app have to be open in the background in order for it to function continuously? Or can it be closed and still function?

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71

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Switching between iPhone 14 pro max and Google Pixel 7 eSim

Hi everybody. When phones had physical SIM cards it was easy to switch between phones. Just pop the SIM card from one phone to another and you're good to go. But now. I have an iPhone 14 pro max which obviously only supports eSIM. I'm thinking of getting Pixel 7 as I like to switch between phones ev

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16

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Official Solution

international Day pass

Can I use my iphone hotspot so my son can play music  and take pictures , on another device internationally if I have the International day pass Thanks

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23

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Call logs for one month not available

Hello, I need the call logs for the month of March 2023 and it is saying not available.  But the call logs are available for the months before and after March.  I am looking for a specific phone number.  Can anyone tell me why this would be happening? The chat folks don't seem to

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11

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CNAM wrong for ATT customers

Hi, I have an issue where a number calls any ATT customer it displays the rate center instead of the CNAM. It displays the correct CNAM for all the other carriers with our testing. It's just ATT that isn't pulling the CNAM.

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8

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5g sim card

Maybe I need a new sim card mine does the same thing on 5g+ on a s23 ultra... SUPER ANNOYING and at&t hasn't been of any help for 3 months now

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8

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International data plan and day pass

Hello I just returned back from an international trip. I had an unlimited international data plan with roaming on. I also signed up for the international day pass for $7/day and thought it would not trigger as I have unlimited international data. However my bill shows the day pass charge for every s

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29

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Max subscription

Hi - I'm grandfathered in to the free HBO Max subscription with my Unlimited Elite wireless plan. I understand that this subscription is supposed to transfer from the old "HBO Max" service to the new "Max" app/service that launches today, but when I log in to Max with my AT&T credentials, Max t

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143

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