My old SIM card became defective and today I picked up a new SIM card at the AT&T store. Now the car is asking me to configure the APN for the card/car. AT&T sent me to my car dealer who showed me the manual where it says this can only be done by the service provider. Tech support also sent

I submit the IMEI 355134281277358 to att.com/device unlock and the email response is to use the device unlock app. There is no unlock app on the phone. When I searched with Google, I found an AT&T DeviceUnlock application, but it will not install, it says that the device is not supported.

Why do I only get 4glte when I use to get 5G nothing changed on my end. My other phone gets 5G why don't both get 5G.

Need my old phone unlocked

I upgraded my plan at an ATT location tonight and now my data will not work at all. I’ve tried every reset network/on off combo I can, is there something specific I need to do other than that? My LTE keeps flickering on and off like I have data then I don’t within seconds and it won’t load anything,

Just got this warning 1hr ago and the iOS is currently 16.6.1. Also, I had a support case and call over 30 days ago r/t the App being deleted and then still blocking calls. I was supposed to get a call back. No calls or emails as of 9/18/23 1735. I have video of app reinstalled showing blocked numb

I see messages on my logs that were sent from my husband's phone to my phone. However I did not receive any of those messages.  I would normally assume it was a technical error, if it was one or two. But there were 16 messages.  How is this possible?  Could he have unsent them from h

I am an AR location employee and I already have the IMO discount on my account I was curious can I add my ACP benefit to my account and still keep my IMO which is on a postpaid account

I've cancelled my IDP, but afterward decided to get it, as my circumstances changed. However, now I need to contact the representative in chat, but it's been down for the second day now. (I can't do it via my account, because I don't have the credentials).Any idea what should I do? How much should I

Have done all the trouble shooting and still only have one bar. Unable to make calls with my cell. This is my phone at my home. Want a refund and resolution to this issue.

Despite pairing the phone with Apple screentime settings and a fancy looking description in said screentime, in testing, I can simply go into settings to VPN device management and delete the VPN. no need to delete the app, which the alliance does prevent, to its credit. But This is with advanced pa

Upgraded my phone to an Iphone 14 Pro Max. I had AT&T Secure Family on my iPhone 11 with no problem. It wouldn’t let me load the app on new phone. The app kept giving this error message: “Error during sync process. Can’t connect right now, Please check your Internet connection.” My Internet conn

The Secure Family app updated and I apparently no longer have an account. It continues to ask me to set up a new account.  When it authorizes my wireless number (weird) there are no family members - and thus no history, no time limits, nothing.  HELP!

My iPhone 12 Pro Max used to find and jump on 5G+ a bit around LA. Including on my apartment balcony looking right at a couple 5G towers. On my balcony, I’d get close to 900Mbps. But, since my iPhone 13 Pro, I no longer ever see the 5G+, and can’t seem to break past 80Mbps. I haven’t moved, my rate

My S22 Ultra's visual voice mail sends me a total of 3 notifications for every voice-mail! It is irritating. How do I limit it to one notification? Also it seems to have a different voice-mail length for each notification.

Can i get a report that gives the data text and talk usage by number for 2018 to 2021

Donald from ATThelp, sorry I didn't hit the link soon enough -- we had a very disruptive power outage here.I remain unable to use AT&T's email to text, and as described at length, it seems that some host you are using as an intermediary is blocking my server.PLEASE HELP THANK YOU.

Today I changed my call plan on my iPhone 13 Pro and got signed out of the active armor app. when I try to set it up again, I keep getting a “10-01-22” error. I've tried uninstalling and reinstalling the app with no change. I’m not connected to wifi, just 5g. Also, I’m running iOS 17 publ

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

Are you guys able to track a no caller id phone call, someone who called me with *67 and tell me who it was that called me?