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ATT Wi-Fi calling lost after adding second eSim

Hi All! While overseas I have iPhone with dual eSim, one of each is ATT with Wi-Fi calling supported, When the second was travel data only , ATT Wi-Fi calling worked fine on Wi-Fi, but then it was replaced with local eSim that set as primary voice and data. Both plans support Wi-Fi calling. In t

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29

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Unused expired gift card

My $200 at$t gift card expired 2 months ago, anyway I can reclaim it ?

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7

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4G LTE bands in the Bay Area, CA?

Hi there! I have a Samsung Galaxy A22 that we previously purchased and (successfully) used in Latin America that we now just got a US AT&T SIM card for here in CA (Bay Area). We’re able to make and receive calls and texts using AT&T’s cellular service, but cellular data isn’t working at all

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10

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I am abroad, how can I apply for international roaming data?

I am traveling overseas and my mobile phone cannot receive the verification code, how do I apply for data roaming?

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16

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Official Solution

International day pass removal

I was away for the weekend and set up international day pass for 3 days...I'm still being billed...How do I remove it

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9

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Three weeks of texts not working

After three weeks and countless calls/messaging ATT still cannot tell me why I am not receiving all of my texts. I’ve had to initiate every contact. This last call was a big “I dunno” and suggested I buy a new phone. You’re about to lose a 20+ year customer.

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15

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Cannot receive incoming AT&T wireless call

Recently ported 2 lines from ATT Business landline to Comcast Business landline. The numbers were working fine for a few weeks but a few days ago all AT&T wireless were blocked from calling.  Comcast support says AT&T has to fix the issue due to a routing problem.  How do can I ge

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8

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Carrier Filtering

I am sending a test from our Saas solution that sends review requests on behalf of our clients. My phone number seems to be blocking them no matter what I try, even though I and several consumers want to receive these from my clients.  How does a consumer unblock the number so they can receive

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11

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Closed

"Device Protection" as marketed by AT&T is a pure misnomer

I've been an AT&T customer for many, many years, and they have always provided me with excellent service. I have purchased several iPhone and Android phones, specifically Samsung high-end Galaxies and Note #'s over the years and have never issued a complaint, because the service was great and t

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252

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Poor cellular service in Memphis area

Provided a comment on another thread and someone (skeeterintexas) killed the thread because it was started 5 years ago. Hardly a justifiable reason to close it and only adds to the frustration dealing with AT&T.  The person provided no helpful input whatsoever, despite this concern being a

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8

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Email to text not working

I have a website that sends an email to text my phone number at the AT&T SMS gateway txt.att.net. The email is sent as ##########@txt.att.net. This was working fine until just recently. Now the email fails, with part of the returned error message having Action: Failed and Status: 4.2.0. I'm g

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Poor signal strength in home - paying highest price- not buying a booster

Why do I consistently have poor signal strength or my fiber optics service? *I am not purchasing anything else. I am less than 100 ft from the modem and have 2 green lights which means "poor" strength. I was duped!

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6

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FEATURE REQUEST - HBO Max/Max upgrade to ultimate tier

Hello, I have the unlimited elite plan with free HBO Max. When HBO Max change to just Max they changed their tier structure. The unlimited elite plan originally provided access to the highest tier which included 4K content and Dolby Atmos sound. After the name change to Max, AT&T now only provid

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107

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AT&T Thanks loyalty program

Hi. Does the AT&T Thanks program still exist? I cannot find any information on how this program works. Is there anybody here who could send me the website link where I can find more information, please?

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25

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Coverage in Iceland

What sort of coverage is available in Iceland? We will opt for International Day Pass but does ATT have coverage all around the island?

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44

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About my email and number

My Instagram account was hacked by some Nigerian. He has my phone number and email and name. I got a message from you guys from the AT&T armor that my number is on the dark web along with my old email address that’s been on there for God knows how long now. I don’t even have the password to that

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12

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Constant “No Service” in Memphis TN 38127, 38128 area. Anyone else having this problem?

I noticed that I can not make calls from my Memphis and Millington  homes.  Cell phone service is poor.  Why pay for No Service!  ATT is taking way too long to fix the issue. Not a lot of wifi hotspots available either.  Just switched from CSpire to ATT just for this?  oh my!  38127, 38128, 38053 ar

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182

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Is there a limit to how long I can Roam?

I often travel to mexico from the US for an extended amount of time. Both Google Fi and T-Mobile have a 90 day roaming limit. Before you must enter the US to reset the clock and that isn't very convenient for me. I heard at&t might not have these restrictions but I need to be sure.

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47

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Cancel Active Armor

How do I delete/cancel Active Armor?

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1K

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Verification code texts are not coming through

I just switched to AT&T today on an iPhone 14 and I am not able to receive verification texts for any apps. I can receive all other sms texts with no issue. This problem persists across all apps that require verification codes. I’ve restarted my phone, verified my blocked list and turned off and

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520

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