Since the upgrade the Apple phones at least show up however the app will not work on the Samsung phone. It does not even show the device. Everything was fine before the upgrade. I have called in to get help and no one was able to figure out the issue. Help.

Is there a way to get a cell phone call transcript? My wife received a call today (9/28/23) and we think we will need a transcript of the call.

my mic icon no longer appears when I wish to use speech to text

All of the sudden I can't receive text messages from my dispatcher who's using a Samsung on Verizon. I have an iPhone on AT&T. Anyone else having this problem? AT&T tech support said they are getting calls about it. Everyone is pointing fingers. Verizon says it's not them. Did so

We are having this issue on a few numbers. Texts not being received or are getting rejected by AT&T servers. The strange thing is it will go through to other phone numbers using the same exact phone on the same exact phone plan. We have checked phone settings for spam filters and have not found

I have live in the same house for 5 years, a mile away from a cell tower, and the service has been dropping drastically every year. There used to be 4G, it jumped to 5G, and now there’s one bar of LTE. Mind you, this isn’t in the middle of no where, this is a main city center. But it’s not just at m

I have a phone plan that includes my phone and my wife's phone. For the past 2 weeks I have had absolute horrible service on my phone (Galaxy S22 Ultra) to the point that with full service on 5G I can't even load the YouTube home screen. However my wife's phone is completely unaffected. I have tried

My voicemail is locked, i entered the password wrong to may times and i know the right one but i cant get in, it says to reach out to system manager, what do i do now

I have an unlimited plan so I get the active armor advanced free I recently got a new iphone 14pro and it will not let me install active armor it says hit a snag error code 20-40-10 I have tried uninstalling and reinstalling the app I have tried to use just WiFi I have tried using just cellular data

Certain apps and websites that require a verification code are not getting through to me. Some do, some don't. But I am not able to see numbers that the system is blocking, so how do I fix this?

The ATT call protect app has in the last Two weeks blocked calls from people in my contacts list. Including my husband who calls me several times a day and then all of a sudden he was blocked. I am also missing a very important calls for interviews since I’m currently looking for a new job. This ne

My customer provided me with 4 SIM cards for VPN industrial routers. APN number given to me was a 2 digit number but when I enter this number the connection drops and will not reestablish. I feel like I am missing something with this and that the APN should me more complex than a 2 digit number The

Can you have more than one adult manage the kids on the secure family app?

We have updated to the new companion app. On the parent phone, i can see the exact locations of all phones.  How can the companion app show the exact locations of all phones?  

Hi I wanted to know if Colombia was added to AT&T Prepaid International Add On ?

Not sure how long this has been going on but a called alerted me today to the fact that my voice mail is no longer picking up. I tried it myself and it rings about a dozen times and then just disconnects and I hear a fast busy signal.  I've tried to reset the voice mail as described in this fo

"At the tone, please record your message. When you have finished recording, please hang up or press 1 for more options." This is completely useless and disrupts the nature of my recorded voicemail message. How can I remove it?

We utilize an application for our business that sends M2M sms messages. We believe some or all of these messages are being undelivered. We have confirmed all lines have SMS active and can send and receive SMS and make voice calls. All numbers that are sending and receiving these messages are eithe

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

My tablet rings when my phone rings. I want to stop it by turning off numbersync.