I'm trying to unlock my phone to use with a new carrier. My prepaid plan is not active, as of today, and my phone number has already been transferred. I submitted an unlock request, twice, and both times received a message that I must use the device unlock app. When I open the app, it displays a bla

I activated HBO Max in 2018 via AT&T as part of my wireless plan, I can no longer get HBO to recognize a subscription any longer when logging on via AT&T as a provider logon. The error message keeps popping up: Can't Verify Your Subscription. It looks like your account doesn't have access to

I switched over from T-mobile because when they took over Sprint and forced me to upgrade my phone and use 5g it was terrible. Unfortunately, I have the same bad service and even worse. I can’t even pull up websites and have them load completely. I use online video sessions every week and I need to

My att phones don’t function in Minnetonka. Signal strength is -125dBm

Trying to enable Send unknown callers to Voicemail, but the contacts fail to upload. I have tried all the suggestions listed. I un-installed and re-installed the app, cleared data and cleared cache, force stopped and rebooted and still no luck. All the references never show what the actual fix is/wa

I was thinking about switching my cell service from Verizon over to AT&T.&n(Edited per community guidelines)p; I went into the wireless store and I was told about this program that was being offered to new customers.&n(Edited per community guidelines)p; I was told that I could bring any

I have posted about this before (link below to my most recent post). I have tried every imaginable reset possible. Nothing has been a solid fix. Some things fix it for a short time, then the problem returns. https://forums.att.com/conversations/data-messaging-features-internet-tethering/iphone-w

I'm new to AT&T and two days ago activated my iPhone. However, I've been thinking and I want to cancel my service plan and go back to my old phone carrier. My question is will I still have to pay the installment plan amounts even though I just activated my phone/service with AT&T? I haven't

I WOULD LIKE TO KNOW THE INTERNATIONAL PLAN DETAIL I KNOW THERE IS 10 DOLLARS CHARGE PER DAY, IS COUNT BY 24 HOURS OR DAY BY DAY? FOR EXAMPLE IF I NEED TO TRAVEL TO JAPAN ON 6/4 ARRIVAL 3PM, IF I SIGN IN THE PLAN ON 6/4 FOR ONE DAY , IS THE OK TO ME TO USE ON NEXT DAY 6/5 8AM ( WHICH IS WITHIN 24H

Why does advanced messaging not work for only one of my contacts? It worked before and it stopped. No changes to phones, plans, and they are both S22 Ultras. Turned off and on the features on both phones, reset the connection for both through AT&T.

Hello, I just very recently switched from verizon wireless to AT&T. I decided to go with an Iphone, which I've never previously used before. I downloaded the AT&T app and have continuously received an error message reflecting " "Something's gone wrong, We may be having trouble with your co

Learn how to transfer your photos, texts, and more! First off, congratulations on your new device! If you are like me, you want to move your pictures, videos, and data to your new phone. Most people may find it intimidating but not to worry, it is really easy. You'll find some apps and resources b

I am currently on the “Elite unlimited” plan using my iPhone 13 Pro Max. Even with full bars 5G, 5GE, my data is consistently very slow! I went on the AT&T App and turned off “data saver” and it does not change anything! There is nothing wrong with my iPhone, even so, I re-set my network setting

I have an at home hotspot puck that says its connected to the internet and says my devices are connected but nothing on the hotspot connects to the internet? Please advise.

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

I’ve a iPhone 12 Pro and Esim in unlocked iPhone. Am using this phone for past 2 years and converted to Esim before year and a half. When I was using in US everything is fine but when I travel to India problem starts with Esim AT&T .. I reached to customer care to activate international roaming

Home PC I need my wifi log in and p/w in order to actuvate my new mobile phone

Please let me know the format of numbers I should use before the 10-digit actual phone number 1)while in India 2)and the same number of India while calling from Dubai 

Hello I am trying to send a text to a number to opt in to receiving notifications about a program and it won't send the message. It keeps saying it failed. It is not just this number. I have tried to reply to drs offices automated texts to confirm appointments and it doesn't send. How do i fix th

I wanted to merge my accounts and I see that there are 8 different accounts open on my personal wireless plan. What does this mean? Is this fraud?