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Lost Access to certain sites

Have lost access to sites Walmart, Facebook, Verizon, and was denied access to my own ATT sign-in capabilities but have since recovered that capability.

Questions

32

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Celular internet failure at Kansas City, Shreveport LA and Heavener OK

3 of our employees currently in the USA are reporting that their celular internet is down at Kansas City MO, Heavener OK and Shreveport LA since 7 am today.All have AT&T celular chips from Mexico and they worked fine in the US until this morning.Is there an issue on these locations?

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9

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Voicemail busy

When I try to call to check my voicemail it gives me the busy signal. I went thru all the troubleshooting provided by at&t and still the same.

Questions

21

6

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Voicemails changing from contact info to unknown

I just bought the IPhone 15 and noticed some voicemails that I had been saving are no longer attached to the contacts but state unknown with no number listed. Why would this happen and how do I get them back?  They were on the prior phone. 

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24

7

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Visual voicemail having "system errors" cannot create my voicemail.

I have tried many times on several different occasions to set up my visual voicemail but every time I try to do so I get the same pop up saying that there is a system error and to try again. This happens without fail everytime I've tried to set it up.

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13

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Accepted Solution

Ok At&T we need to talk.

Since I signed up for service at at&t back in June and switched from T Mobile which I had virtually no problems with this connectivity issue has gotten out of control. Now I don't usually complain about stuff like this I usually try to troubleshoot with support but I have done that over weeks to

Questions

40

23

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No internet with full bars

Recently I have been experiencing an issue with no internet or service despite the connection saying 5G+ full bars. I thought it was just my phone being old but I just purchased a new galaxy a14 and it's the same issue. I've had my friends also test there connection and it seems no one can co

Questions

2.8K

13

Change caller id on my business premier account

all our phones represent the same name, and I would like to either associate each persons name with the individual phone, or change the name to the company name.

Questions

11

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Max not working with our ATT account

We never been able to connect to Max despite notices that our account provides access 

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12

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Poor Network Service Recently - dropped calls, bad network data

Hello, we used to get good AT&T signal in the Marley Neck Blvd near Fitzhugh Drive (Glen Burnie, MD, 21060). We've noticed bad cellular service from AT&T recently - it's gone downhill with bad network reliability. Is there anyone that can help with this?

Questions

28

5

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iPhone 14 Pro Max - rear screen replaced lost IMEI

I had my rear glass replaced thru AppleCare. They sent me to Best Buy. Best Buy replaced it and said about 80% of the phone's hardware gets replaced at that time with that glass. "New" phone doesn't have same EID, IMEI or IMEI2. AT&T said it is an issue from Best Buy but BB has certified that it

Questions

25

7

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E911 Address not found

When trying to sync a smart watch with a cell phone and activate NumberSync, it gives me an error that the address cannot be found.   Upon reading other posts, I have checked the USPS website and the addresses are identical. Please advise how to get past this part of the sync.  

Questions

10

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Accepted Solution

Official Solution

How to enable *67?

My kid keeps using *67 on their phone so i cannot see who they are calling and deleting it off their device. Is there a way that i can enable the *67 feature all together?

Questions

29

5

0

Accepted Solution

Correct E911 Address Not Recognized for Wifi Calling

I have been trying for over two years to get this fixed. Every so often I get a warning on my phone stating that my emergency address must be where I reside.  However, my residential address is not recognized in the AT&T database.  Every time I contact support, about every three

Questions

23

7

0

Accepted Solution

Official Solution

Where is the at&t prepaid account number

How do you get your at&t prepaid account number

Questions

51

2

0

Accepted Solution

Closed

Firstnet FOIA request

Where do I file FOIA request with this public traded company

Questions

41

36

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Wireless coverage feedback tool. Bring back Mark the Spot app!

AT&T offers and asks a premium for their services and with that I firmly believe there should be a way to communicate to operations when AT&T is not meeting expectations in a particular locale. Calling customer service/technical support takes far too much time and it's hard to identify issue

Questions

85

3

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Not receiving text message verification codes

I have been dealing with this for a year. I have reset my factory connections all of them and still cannot get text message verifications from my bank or anywhere.

Questions

14

1

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Text Logs

Text logs for all my phone lines (6 of them) stopped on 09/28. AT&T can’t explain it. They even opened a ticket which they closed without resolution. Call logs for all lines are still available, just no text or data logs since 09/28.

Questions

27

4

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How can I setup my voicemail

I can't setup my voicemail, when I call to 1 an error message said the call can't be completed as dialed. My visual voicemail is setup but I never receive the messages that the callers make me so, I would like to know how can I solve the issue.

Questions

12

1

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