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Cannot check voicemail from another phone

I have tried from multiple cell phones and land lines and the * button does NOT interrupt for me to be able to enter my PIN. I also tried calling 888-288-8893 and entered my phone and PIN but it says the information does not match the system (but I know it is correct). An ATT rep said everything loo

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12

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Changing voicemail password remotely without access to iphone

I have left my iphone in the office and need to check voicemail but don't know voicemail password. Can I change the voicemail password remotely through ATT website?

Questions

11

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Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Questions

6.6K

10

Two devices receiving the same voicemails

My wife and I have separate phone numbers, but are both receiving each other’s voicemails. Is there a setting that needs to be changed so this doesn’t happen?

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11

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ActiveArmour very slow to show recent calls

Inbound calls take hours and sometimes days to appear in ActiveArmor call log, so I can't report them immediately. How can I make them appear more quickly?  App and iPhone are both fully updated and I have tried restarting iPhone.

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13

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Official Solution

Block text message spam with Active Armor?

I occasionally get text message spams. Does Active Armor also block text message spams in addition to phone call spams? If so, how do I add/report a text message as spam and block the phone number without having to add the phone number manually in Active Armor? If I go into the call log to report th

Questions

3.2K

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Can't send or recieve texts

I've been at this THIS time since November 3rd. My photos show what my problem is, I'm sorry I'm so tired of typing it all out its not even funny. Since these were posted the only updates is I have since factory reset my phone with no luck and today I received a new sim card, also with no luck. Some

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13

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How do I enable my included hotspot

cant figure out how to enable my hotspot

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8

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Device Unlock not working

I am using an AT&T issued phone (model: V341U) and am trying to use the "Unlock Device" app, however the app simply opens, and then immediately closes. I went to "Google Play" and attempted to download the app again, however, the site explains that, "This app isn't compatible with your device

Questions

663

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How can I get help with poor network coverage at my work location?

The network coverage is very poor at my work location. I am missing calls. Does AT&T provide any help with these types of issues? If so, how do I go about getting help?

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8

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Accepted Solution

Closed

Firstnet non sworn law enforcement

I signed up for first net as a non sworn law enforcement. We are state licensed for security.  Specifically we bid on government contracts for private security on public property.  Ie the subway system in Chicago.  We literally have stopped (Edited per community guidelines)ual assaults, battery, rob

Questions

34

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Does at&t have government ACP programs with free phones?

I was wondering if at&t does any government ACP free phone service and free smart phones?

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13

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Unable to connect to cellular network in japan

Hi I live in the Unites states (phoenix, AZ) and recently got a Pixel 7. I'm currently travelling to japan and the phone will not connect to any cellular network. I have tried restarting to phone, tried manually connecting to every available cellular network, tried automatically select network and e

Questions

132

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Closed

AT&T Service is horrible

For the past 2 years my cell service has gone down hill at my house. I’ve tried to just deal with it, but it is to the point that in order to have phone calls, I have to stand by my door with it open and I’m unable to send pictures using cell service. I am about to switch carriers.

Questions

5.5K

27

Never receive SMS received in airplane mode or when phone off

I recently purchased a iPhone 14 and had it activated in the apple store. I am not receiving SMS messages that are sent while the phone is off or in airplane mode. When I turn the phone back on or take it out of airplane mode, I do not receive any of the SMS messages that I received - this is the ca

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13

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cell conditional call forwarding

I currently am able to conditionally forward my ATT Iphone calls to my office if unanswered or busy. However, it currently takes about 4 full rings on my phone before it forwards the call to my office. Nowadays, that seems to be too long for a caller to wait so they hang up. My question: Is there a

Questions

10

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Accepted Solution

Intermittant service on Marthas Vineyard since thanksgiving 2023

We live out in Aquinnah and have had intermittent service since thanksgiving. Every 5 minutes or so we get 4 bars of LTE limited service, call ended, emergency call only, no data, then the cell signal is lost completely, only to reappear minutes later with same problems. I call (wifi call) att cust

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14

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Googles Services not working on fiber

Hello! I have a pixel 7 phone. I have constant issues with almost all of my Google services. When I download something from Google drive, it just won't download. My notifications from my Google door ell are extremely slow. I have a iPhone for work and I get notifications instantly, where my pixel ta

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25

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Official Solution

Closed

Back to School With AT&T – Get the latest tech for students

Are they ready for their first phone? Make sure your kiddo has the right tool for school! AT&T is more than just phones, we also offer tablets like the Apple iPad, the Samsung Galaxy Tabs, or the Microsoft Surface, and more!   Check out what AT&T has to offer your student this school

Questions

847

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Accepted Solution

Closed

Need Help Contacting AT&T from an AT&T Phone

Hi there, I'm trying to get in touch with AT&T customer service, but I'm not sure what number to call from my AT&T phone. Can anyone guide me on how to contact AT&T customer service through my AT&T phone? Do I need to dial a specific number or press certain buttons to reach them? Th

Questions

18

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