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NO SIM CARD

My dad’s iPhone 13 states no SIM CARD we’ve tried the fixes ATT says to try nothing works. What do we do now? Where the phone icon is the icon is light green and you can’t go to the next page. HELP

Questions

234

5

0

App won't load

Call protect app won't load

Questions

25

3

0

My phone WILL NOT WORK DURING THE DAY

I do not live in a rural area and my phone doesn't work during the day. What am I even paying for? You need to have techs come out and make the cell towers compatible for all these people. My husband works at the hospital and NEEDS his phone. We will be switching to verizon if this doesn't get taken

Questions

125

3

0

Secure Family App issues

I woke up on January 30th to an alert that my subscription was cancelled. Why? I did not cancel!  I had to create a new login and all my information was gone. I can no longer keep track of my elderly parents.  I can not down load the app to their phones because they do not have a smart ph

Questions

48

6

0

Accepted Solution

Official Solution

Call forwarding

When I call *#004# it shows this “Setting Interrogation Succeeded Voice Call Forwarding All Conditional Calls Forwards to +[EDITED per Community Guidelines]  Enabled”.  I don’t know that phone number nor is my call forwarding on in my settings 

Questions

544

2

0

Google Voice texting

I am not receiving texts coming from Google voice clients. I can send them, and they get them, but I do not receive their replies.  Please help, this is a huge issue.  

Questions

77

3

0

Active Armor - Block calls from other countries

AT&T needs to add a turn on/off feature to Active Armor to block all calls from other countries. I live in the USA and am starting to get calls from other countries.  There is no one I know in other countries who would be calling me.  This feature would save me the time from having to

Questions

32

2

0

Brian Currie - Former AT&T employee trying to come back

I am a former AT&T employee trying to come back to AT&T. I see a job posted that fits perfectly with my skills and I am having a tremendous amount of difficulty reaching the hiring manager to discuss this position. I am asking for help. My former AT&T UID is BC2258 and I reported to Pa

Questions

26

1

0

Email-to-text not working properly/timely

For several months now, sending emails to AT&T devices via ########## @txt.att.net or ########## @mms.att.net have either not gone through at all (no kickback on the email server, just not received on the device texted), or been received days later. The service sending the email-to-text simultan

Questions

312

16

0

Voicemail is locked

My voicemail is locked and it keeps saying to contact system manager. I've done the tech chat, changed password etc. to no avail.

Questions

25

1

0

ATT Sam's Club Scam

I've been an ATT Customer for many years. I've also purchased phones from Sam's and used them on my ATT account before.  I recently listened to the represenative in Sam's Club regarding purchasing new phones at a great price.  I signed up and went along with the deal until I went home to

Questions

81

2

0

Accepted Solution

Official Solution

eSIM

So I accidentally deleted my eSIM and I tried to put the eSIM back on my phone but it won’t let me activate it and I have no data, unfortunately I can’t contact via phone call Becuase I’m in a whole different country at the moment, what should I do?

Questions

305

4

0

Message US01LV

I keep calling a number and I get a carrier message "Message US01LV" that answers. What does that mean please?

Questions

17.8K

13

0

Firstnet network showing 300-100 instead of firstnet network

My Firstnet puck is showing a message 300-100 instead of the firstnet network?   What does that mean?

Questions

16

3

Accepted Solution

Sporadic issue with dropping bars: at home and on the go.

A few weeks ago, my phone lost connectivity to the wireless network, no bars. Couldn't make or receive calls. I was at home. Entire family is on the same plan. No one else had issues. The next day, everything was back to normal; no issues. Today, it started happening again. One minute have 4 or 5 b

Questions

112

9

0

Damage to my business

For the past two months my phone service has been very shoddy they keep suspending my phone line due to some spam ridiculous (Edited per community guidelines) I finally got that situation fixed but the two months previous my phone only worked for a week this is the phone my clients call me on for wo

Questions

41

2

0

Wireless outage Georgia

There’s been a wireless outage in Powder Springs since the morning of 2/26. It has not been fixed. Is there a way to get an update on when it’ll be fixed? It’s ridiculous that this is happening right after the nationwide outage.

Questions

45

1

0

Usage Details

Hello, As of late my usage details for Mobile Hotspot is continuously saying I’ve used 0/60GB even though I know it’s being used I reached out to AT&T customer care and they didn’t some troubleshooting steps and then told me my phone might need to be replaced. However, I can see that my regular

Questions

24

1

0

Question

A while back I was approached at a gas station by a man in a at&t uniform he observed that I had the iPhone 14 plus and asked if I was interested in switching. I responded with no Thankyou my phone is not paid off. He said what service do you have? I said Verizon he then proceeded to tell me wel

Questions

33

4

0

Accepted Solution

Closed

No service for jeep

Is AT&T ever going to correct the problem with Jeep Wi-Fi? Had service in 2018 when I bought the Jeep but after an update their service disappeared and they have yet to correct the problem.

Questions

33

3

0

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