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Prepaid Jail calls

I'm very upset that I've spent money for a new phone and paid for new service to join AT&t only to find out that my brother is no longer able to call my phone. I called customer service and they told me that because it is ASSOCIATED with an a collect call that I'm not able to receive these calls. I

Questions

44

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Why is cell coverage worse?

AT&T is notorious for being horrible in our area. I had their service prior to moving to the area. It has progressively gotten worse. Always dropped calls and barely and service within a 20 mile radius. My high schooler cannot get cell service anywhere on campus either. I need to switch to Veriz

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9

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Wireless Internet

I can not connect to my wireless Internet

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10

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Block area code

Is it possible to block an area code if your area code is the same as the one you want to block

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302

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voicemail

Instead of waiting in a phone queue, some have the option to have them call you back in a few minutes. When that happens, the call goes directly to voicemail without notification and no chance to answer the call.  Anybody have a solution?

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8

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Not receiving Text Messaging from Family and Friends on Samsung S20 5G phone

Good afternoon, I haven't seen a post that addressed my issue of regular text messages from family and friends on all networks (AT&T, Verizon, T-Mobile etc.). Some reach and others do not.  Is there a problem in 2023 regarding receiving text messages on Android phones.  How can thi

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25

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No cell service

One phone on my account will not connect to cellular service

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14

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New to ATT hotspot

Hello, we just switched carriers and I was informed I get 3G of hotspot per month. I have never used this feature. Will I get a notification when i reach the 3G limit? How does it work? Also how long does 3G last? I will probably only use it when my kid plays Pokémon Go on his wifi only old iPhone

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11

2

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Poor reception for phone calls

For the last few years I have had trouble making phone calls with my phone - no issue with texting. Calls are dropped, or fade in and out, and are barely audible. If I stand right near my window I can sometimes get through a call, but it seems to be getting worse. I checked the coverage and it looks

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15

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block (Edited as per community Guidelines) etc from my att wireless account.

how to block block (Edited as per community Guidelines) sites etc from my att wireless account.

Questions

27

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Visual Voicemail not working

Visual Voicemail stopped working on my S21 several months ago. I have to go to my regular voicemail and call in to get my messages. If I try to use VV, I get an error 9999 and instructions to call 800-922-0204. This is confusing because that phone number if for Verizon support! I have an AT&T ph

Questions

43

11

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How do call logs show missed calls in regards to voicemails?

I am asking about the at&t logs, not on my device and only in reference to incoming calls. 1. Do call logs show calls that go directly to voicemail? 2. Do call log show calls that ring, but then go to voicemail? 3.  If the answer is yes to either or both of those, do they show in

Questions

1.2K

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SOS

Our phones show SOS randomly in our office and only on AT&T service

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17

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Can I get a extension

For next week on the 18

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101

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Home suddenly become a dead zone

I have been using AT&T for the past 10 years or so and I love it. No complaints. In fact, in my new place, I've been using AT&T for 3 months without any issues. However, suddenly, yesterday, AT&T stopped working at home. My phone only connects to wifi, it gets no cell service. I thought

Questions

2.5K

4

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Discounts/Benefits

Hi, I thought to ask about different discounts and benefits AT&T customers receive. I know T-Mobile has benefits and Verizon has benefits like free NFL Sunday Ticket. I haven’t seen any offers of benefits or discounts. I was just seeing if there were any I could capitalize on. Thanks!

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13

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Accepted Solution

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How can my acp be applied

I can not get anyone to help me apply my acoustic now my phone is off it's been a week of back and fortg

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14

1

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Public Static IP address

We have a sim card we are needing to assign a public static IP address to. How can we obtain a public static IP address for our sim card?

Questions

35

7

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Accepted Solution

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Combining individuals plans to Family’s plan

I recently upgraded my phone to an iPhone 14 and my mother has a iPhone 13. We both are under the same account but we have separate plans. Both of our plans are the same (AT&T unlimited Starter plan). I Plan to add my fiancé to our account and wanted to know if it is possible to combine all 3 li

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125

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messages not sounding when received and 2 nd authorization codes never come through on text

about 3 months ago my old phone stopped showing or sounding when I had texts coming in, I changed tones nothing then it stopped showing how many new texts I had. Now I got a new phone a iPhone 13 they transferred all my data over and the new phone does the same thing, I spoke with Apple and two dif

Questions

13

1

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