Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (37.2K)

Activity

Accepted Solution

Locked ATT phone, add MVNO second line

Hello i have a work provided iPhone with an ATT esim. It is locked and I’ve asked not possible to unlock. I’d like to add a personal line - just for calling and texting. The cheapest ATT service I could find was $33 per month - so could I use an ATT mvno instead? I did try one - Good2Go- and the S

Questions

43

2

0

Att mythanks

Anyone see the giveaways? I have not seen anything for the passed month.

Questions

12

1

Voicemail is locked, please contact system manager

I’m attempting to set my voicemail greeting on my work phone but get a “voicemail is locked, please contact system manager” message. How do I resolve this?

Questions

11

1

0

Accepted Solution

Official Solution

Cruise plan vs wifi calling/texting

I'm heading out on a cruise and would love to have some opinions of the cruise plan with 1gb data vs buying ship wifi and receiving calls/texts that way. I'm only planning to use data to check emails.

Questions

411

5

0

Wifi Calling/Texting Not Working

I have to use wifi calling at my house because cell service is nonexistent. Last week, in the location I was staying, I was easily able to swap into airplane mode, switch on the wifi, and continue making calls/sending texts. This week (at my new place) my phone won't register it. I went to an AT&

Questions

18

3

0

Closed

Unlimited & More Premium Multi Line Spotify Premium Question

I recently signed up for an AT&T Unlimited & More Premium Multi Line Account and had a few questions about the associated perks.  As part of the plan, I'm able to select 1 of 7 music, movie, or entertainment subscriptions. Based on the available options, I'm interested in the Spotify Premium option

Questions

791

5

0

Closed

Spotify Premium

How come I am not able to register for Spotify Premium? The rep who upgraded my account for me to Unlimited & More told me that I now have free access to Spotify premium but it does not work.

Questions

778

4

0

Software Updates

I need to stop these. I prefer to be reminded and then choose yes or no depending on what I need... not my phone making this happen automatically

Questions

21

2

0

AT&T Secure Family Notifications

It seems that the app will only notify of a member's location if I am actually in the app. Leaving it running in the background does nothing-is there some setting I need to change?

Questions

18

3

0

Accepted Solution

Official Solution

AT&T PHOTO STORAGE NOT WORKING!!

My AT&T Photo Storage has stopped working and backing up my photos. I tried all of these Remove the app and reinstall it. ~ This will help refresh the app's connection and install the latest version of it.  Check your device's operating system. ~ It's important that your device is

Questions

1.4K

31

Active Armor

Active Armor will not advance past "Continue" on iphone se after install

Questions

14

3

0

Secure Family

I use to be able to add young adults without their knowledge, yet the new app doesnt allow for this

Questions

25

3

0

Visual voicemail cannot be set up

Hi, I recently got a replacement phone, and I'm unable to set up my visual voicemail. I have reset my network, reset my phone, and it still can't authenticate. The app is prompting me to reach out to support to ensure my visual voicemail service is activated. Please assist, thank you!

Questions

14

2

0

Voicemail Notification

My voicemail is no longer goes to my phone. I don't see when one comes in and can only retrieve by calling the AT&T voicemail

Questions

13

1

0

Facebook messenger

Is there anyway of telling if calls are being made on Facebook messenger?

Questions

29

3

0

Samsung Galaxy S22 Ultra - WiFi Calling

I have AT&T FIrstNet on my Samsung Galasy s22 Ultra phone and have not been able to use WiFi calling since I purchased the device in April 2022. I've talked with technical support on several occasions and gone through multiple troubleshooting steps and still no resolution. I will soon be travell

Questions

82

5

0

Visual voice-mail

After my recent phone software update my voice-mail stopped generating and now it's saying my app is locked. Keep trying to change password and it won't work.

Questions

8

1

0

Accepted Solution

Official Solution

Can you read text messages online?

I see conflicting information online. Can the main account holder see the text messages for all phones on the account? If so, where? Not just the log, but the actual messages.

Questions

45

1

0

Accepted Solution

Official Solution

Activating E-sim when outside of the United States

Question from an AT&T corporate store employee: Can you activate an E-sim with your American number when you are outside of the USA? My sister is in Turkey and currently has her American number on a physical sim card inside of an iPhone 11, but she just got an unlocked iphone 14 and wants to act

Questions

252

6

0

AT&T Unlimited Plus Multi-Line 5G Hotspot (Standalone)

I have a hotspot only plan that’s grandfathered for $20, which has went up to $30 and I just purchased a Nighthawk M6 Pro. This plan is the unlimited plus multi line. Customer service was only able to swap the sim, and are telling me I won’t get 5G due to not being able to swap the imei. Is there a

Questions

27

1

0

Not finding what you're looking for?