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Be sure you entered the code correctly. (VORCC02)

I just transferred my line from Fi and oh gosh I am regreating it. I never set up a passcode so I can't access my account. I went to an ATT store to set it up but they can't help me, I called support and same story they can't help without the passcode, I have tried the last 4 of my SSN, I have trie

Questions

4

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0

Accepted Solution

Suspend Phone Service

I’d like to suspend my teens phone service at night to avoid him waking up the entire house w his phone calls at all hours but turn it back on during the day, is that possible?

Questions

29

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ATT store manager cx line on accident and now we can't get it back???

We went to an ATT store on 19Feb2024 to return a tablet and cx the line associated with the tablet. The store manager instead cx my husbands phone line on accident. They were not able to restore his line after 2 hours. We've called every day since and spent 9+ hours trying to resolve the issue. No o

Questions

7

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Closed

My Service is terrible!

I recently switched myself and my family over from TMobile to AT&T. I took advantage of the promotion of a free Galaxy with trade-ins.  Everything seemed fine until we got the new phones and switched everything over.  From the start I've had issues, from SIM cards not working, to phon

Questions

468

6

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Accepted Solution

Can't activate Wifi Calling

I get the error message 502 Bad Gateway when trying to implement Wifi Calling on my Google Pixel 7Pro with AT&T. I've been with AT&T forever and never been able to use Wifi Calling.

Questions

9.9K

43

Dead zone in North Portland

The entire St Johns neighborhood around Lombard and Buchanan in North Portland is an absolute dead zone for cell coverage. My neighbors say it has been this way for a while. There are NO bars of coverage in my own driveway.  WiFi is not an acceptable solution because as soon as there is a powe

Questions

150

1

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Not eligible for unlock

My phone has been paid off for years and I meet all the requirements to unlock my device but it keeps telling me I not eligible, and it gives me no reason for why.

Questions

29

6

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Remote call forwarding

Can I remotely set up call forwarding from my Iphone to a land line? Forgot my phone at home

Questions

9

1

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One phone not working

We have 6 phones on our plan and only 1 phone is not working. Does anyone know why? AT&T is not helping and the website isn't finding anything other than everyone must be on their website because it is real slow.

Questions

500

1

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Closed

Trying to report a cell phone outage

We can’t make phone calls or text for about 2 hrs now. It says there isn’t a problem but several other people in our area have issues also. Doesn’t anyone know how to report online since I can’t call?

Questions

6.2K

3

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Accepted Solution

Can't receive whatsapp verification code

Hi , I can't receive a whatsapp code to setup my whatsapp. I bought the phone from AT&T with an already installed sim card in it. Phone model Samsung Galaxy A14

Questions

20

1

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Closed

ATT Cell not working in whole neighborhood and 2 mile radius. Cannot get support to realize there's a tower issue

My whole neighborhood has been unable to use our AT&T cell phones for data (doesn't work at all), and voice (barely works) for a few weeks now. I turned in a support request via phone a few weeks ago, and have had no response. This is not an issue with my cell phone, my plan, or any of my nei

Questions

753

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Abilene, Texas

The service has been absolutely terrible for 3 months in Abilene, TX. Getting worse by the day it seems. Cannot send texts, takes forever to load, and half the time shows no service. Frustrating for paying so much a month. Fix your towers and service!!

Questions

148

2

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Secure Family App issues

I woke up on January 30th to an alert that my subscription was cancelled. Why? I did not cancel!  I had to create a new login and all my information was gone. I can no longer keep track of my elderly parents.  I can not down load the app to their phones because they do not have a smart ph

Questions

20

5

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App won't load

Call protect app won't load

Questions

14

1

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IPhone 11 Weak Signal

Will the ATT Wirelss Cell Phone Signal Booster work with my IPhone 11? Can it be returned for a full refund if I'm not satisfied with the results?

Questions

18

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Voice mail

How do u turn off voicemails

Questions

14

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SMS filtration

Our business got a new online number to communicate with customers regarding appointment confirmations etc. we applied for and received 10DLC registration.  we are having a problem with many messages not being delivered.   our research is telling us that our number may have been previousl

Questions

20

3

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Accepted Solution

Official Solution

Closed

Add a device

This is absolutely ridiculous. I have been able to add devices or lines to my business account for 7-8 years and now all of a sudden I can no longer have the capability to do so and without warning or a courtesy email? If another provider allows me to have this capability I will be moving my 20+ lin

Questions

124

1

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Beware of IHX Yesmary in San Diego: Not a Real Account Manager - Harassment and Unprofessionalism

We have been facing internet issues for a week, leading to a technician's visit being hindered by the inability to access a crucial room due to a missing key from our leasing office. This led to the involvement of an "Account Manager," Yesmary, who, instead of assisting, attempted to sell us phones

Questions

37

2

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