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Calling problems - no one can hear me

When I make phone calls, no one can hear me but I can hear them just fine. What can I do to fix this problem.

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5

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Official Solution

Passport WiFi access via Telstra in Australia?

This may be somewhat obscure but here goes! Planning a trip to Australia in May of 2015, and to get a 1-trip Passport Plus account set up. Australia teleco partner is listed as Telstra. I read several online news articles/press releases from Nov.-Dec. of 2014 that Telstra is testing numerous NEW hot

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1.4K

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Delayed notifications and issues with Apple phones in AZ!!

​​Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc.  Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ b

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6

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Activearmor reverse phone lookup

Keeps getting invalid number error. Is there a way to use this feature without having to copy from the dial screen and paste into the search number box? 

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5

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Ending unlimted Wi-Fi for IPads

​I think it is totally wrong. I was on the program since it started. Never abused it or used on another device. It stinks because I paid for my iPads at the Apple Store AND it cost me a couple hundred dollars more to have cellular. If I wouldn't have been allowed to keep my "grandfathered " plan I w

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15

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iPhone won’t send pics via sms

I have a refurbished iPhone 13, last week my phone stopped sending pics and/or screenshots to any device that doesn’t have iMessages enabled. I can send pics via iMessage, but if I try to send them to someone who doesn’t have an iPhone they won’t go through. I haven’t changed anything in my settings

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8

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Utility Pole Repositioning

Needing to speak to someone about vertical and horizontal clearance requirements, and discuss possibly relocating a utility pole for safety concerns. I am a Civil Engineer improving a recycling facilities site access points, and our new access point is very close to an existing utility pole.

Questions

13

3

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Official Solution

HBO Max Can't Verify Subscription

HBO Max says that it can't verify my subscription. It says on my att that I have HBO max included. I have tried to trouble shooting and it is not working.

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14

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SMTP SMS to my ATT cell phone [email scrubbed] fails with 554 5.1.0 ... has no MX or A record , stat=service unavailable

I try sending SMS from one of my corporate work systems , sending email to my work email works fine , but sending SMS to my callphone ( for alerting ) does not work . It used to work a month ago. My IT SMTP department says that they did not change anything and that the 554 5.1.0  indicates tha

Questions

18

5

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Official Solution

Spam voicemail without phone call

So yea....the title sums it up. I use HiYa and Call Protect. I use S10 note plus. But now spammers are leaving voicemail without having called my phone, or at least without showing any calls or missed calls. How can this be stopped? Since it can't be ignored obviously,  the voicemail

Questions

266

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free att vpn configuration

trying to figure out the free AT&T VPN configuration

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9

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Data only eSIM

I just got a Samsung phone with eSIM capability. My impression is when you have a data only eSIM, you can access internet similar to having WiFi. Will "WiFi calling" work in that case? If that is the case, this will be a great alternative to "International Day Pass"? Not all travelers need unlimited

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17

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International (Jamacia) use w/Elite Plan

Is my phone use covered in Jamacia with my Elite plan? If not, is the international plan of $10/day and $5 for additional phones on the account unlimited talk, text and data?

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9

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Accepted Solution

Unwanted International Charges

Hello, I called +1.314.925.6925, and the line is not in service. It is also in Spanish which I'm only a beginner with. I'm writing because I purchased a SIM while traveling abroad to Spain from the US in order to avoid International Day Pass Fees. I also have my Cellular Data set to my European SIM

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35

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AT&T Active Armor won’t authenticate

I open the app click on continue, then I receive a “Hmm, we couldn’t authenticate your account.”

Questions

279

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Accepted Solution

GPS location of a phone

I got my daughter a phone on my account now she has taken off with phone and refuses to pay for it . How can I find the location of the phone by using the number, she keeps changing her email address

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13

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Is it possible for a customer to cancel a line on their own at FirstNet.com?

One of my agents got a call today from a customer telling him that he needed to call FirstNet Loyalty to activate a feature on their account that would let them cancel a line without calling this department? I searched KM for this but couldn't find anything specific to the FirstNet website.

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17

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Iliad roaming in USA

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

Questions

398

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My number @ txt.att.net is not working.

Occasionally it works, sometimes messages get there 2 or 3 days later, but usually it just doesn't work. Worked great for the last 17 years but started failing about 2 months ago. Customer service could not help - any of the 5 hours I spent asking. This is making me consider another wireless carrier

Questions

5.4K

36

How do I shut off a remote controler on my phone

Some one changes my settings everytime I put the phone down

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9

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