Hi Team, I became a member of AT and T Family since Feb 2023 and since then I am struggling to understand my Bill Details. I see a lot of charges which don't make sense to me such as At and T next up addon of $6 each month. I moved 5 lines from T mobile to AT and T on a Standard plan with a mon

I currently have a past due account showing up on my credit report in collections - opened 12/28/19 - showing past due balance of $1303.00 - I have been a member of the ATT family since it purchased Cingular.   I have no need for a new account.  This is fraudulent and I want it removed from my credi

Upgraded phone-store added next up without asking - called and csr advised cannot be cancelled. Added another line which they added assurian without asking. same call to csr asking to cancel assurian, the agent cancelled on the wrong line. When I discovered and called again, it was added back, at

AT&T employee access my account to find where I live and called the other number on file that happens to be my brother in law to accuse me of stealing her boyfriend etc. She calls me, & harassed me over the phone and stalks me. Where I can file a complaint to corporate?

if you turn your wifi off and are just using data, can your plan provider such as your parent see apps you've downloaded? my phone is not linked to theres whatsoever in the settings, it is entirely mine. I am only questioning whether they can see what i've downloaded through AT&T. If not, I know

Do USPS retirees have a discount option? So, how do I go about getting the discount, if that's the case?

Good evening, Back in Feb, my wife and I upgraded our phones during the promotion in which you can trade in any phone in any condition and receive a certain amount towards a new Galaxy phone. So we opted to trade in some old Galaxy S7s we had laying around and go through the online trade-in proce

i’m getting phone calls from a LOCAL area code stating they are at&t and i need to return my equipment. i recently opened my line and added a phone, i pay them monthly. this is my first account ever with at&t and not sure why this is happening. they inform me to call back on a different numb

Ever since I had a number transfer added to my lines I haven’t been able to see my bill online and I don’t receive a paper bill. I contacted AT&T over a month ago about this problem and they said that they would put a ticket in and then a week later they said they were still working on it. Who d

I have paid part of my bill, yet still owe a little over $200 to have service turned back on. My mom is going into the hospital for major surgery and this phone is my only line of communication. PLEASE HELP! IM FREAKING OUT! I can't pay until the end of the month. 

Can the military discount be stacked with ACP benifit

I will be outside US for 2 months for holiday . Can I freeze my home wifi and cell phone accounts for 2 months and do not pay for bill ?

I visited an AT&T store in Philadelphia Nov 19, 2022 to upgrade my daughter's Iphone. My phone bill arrived Dec 22, 2022 with a new cell phone number randomly added that I did not recognize AND a new cell phone was financed, also unauthorized. These were added on November 19th, the date I was at

1) In September 2017, I transferred my number from Sprint to AT&T. I purchased a Galaxy Note 8 through Best Buy and they set me up as an AT&T customer with an AT&T SIM card. 2) In August 2019, I purchased a replacement LOCKED AT&T Galaxy Note 8 through Best Buy as the screen on my

The my att won't open the sign in page!

I went into our local AT&T store for an issue I had with my volume. I told the store rep I needed a less expensive plan than what I currently have.  On my current plan, I have listed myself along with my two sons'. I recently retired and cannot afford the monthly charges any longer. My boy

I summitted a claim for my phone which was processed quickly through asurion. Unfortunately, they never sent me tracking information when they mailed out the replacement phone (even though they said they would) and I was unable to sign for the phone when FedEx tried to deliver it which was between 1

I’ve been with the company for close to two years and I’m leaving as fast as I humanly can. Avoid this company they legit (Edited per community guidelines) you and then cut your services and make it impossible to speak to representatives who 9/10 can’t and won’t help anyway. So after feeling helples

How many phones can I finance on the AT&T next plan?

I am trying to resolve issues with my account, but when I call the support number, I get routed around to changing my password. I wish to speak to a person, since I cannot access my account and my Max subscription is now invalid. The website routes me to directtv, no matter what I try, When I cal