
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Hello, I am trying to pull my att.net email address into several third party email servers (Windows and Postbox) and have not had any success. I keep getting a message "settings, user name, password could not be verified". I have used ATT settings but have tried numerous times. I even d
Questions
•
AT&T Mail Setup
I have had several of these popup notices. Is something on my phone trying to access these sites? I am not on a browser when this happens. Happening randomly. PlayProtect scan shows no harmful apps.
Questions
•
Android
my @sbcglobal.net email has been my primary email for 10+ years. I accessed it just last week without issue. on occasion, i've been sent a code to my phone number to reset the password which has always worked without issue. this evening, when trying to access my currently-att.yahoo web address, I
Questions
•
AT&T Internet Security
Official Solution
TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us Let me begin by saying that I have been an AT&T cellular customer since
Questions
•
Phone & Device Upgrades
I have an AT&T prepaid account and wish to purchase an IPhone from the Apple Store online and pay with my Apple Pay account. It is for my wife who is a member of my account and the purchase is rejected because I am informed it is not an appropriate account and I have to purchase the iPhone outri
Questions
•
Apple
I updated my iPhone to the new iOS and ever since then the ATT mobile app isn’t working. It sits at the logo screen and never moves. Any one else having this issue?
Questions
•
Device Features
I'd like to set up better wifi using the deco axe5400 pro with my fiber att gateway. I'm asking what is the best method to have the highest speeds? Ideally I'd like to turn off the att wifi part of their router and use a cat 7 cable from the att modem/router to my deco router. Then use additional
Questions
•
AT&T Fiber Equipment
I am in search for new internet service. I am wanting AT&T internet air. Unfortunately it is not available at address. Here is the issue: we are long time (over 10 years) at&t wireless customers with multiple lines (5+) between both my account and my husband's account. Our oldest who lives 2
Questions
•
AT&T Internet Air Account
I can not acces this page, whats wrong?
Questions
•
More AT&T PREPAID Discussions
I have a Kindle Fire HD 8, which is about 7 years old. I've been signed out of my Currently account, and can't get back in. When I initiate the sign-in process/select my account on my Yahoo Mail app, it takes me to a "Confirm your PIN" page: to my knowledge, I've never set one up. I tried an "end
Questions
•
AT&T Mail Login & Security
Accepted Solution
Does anyone know if the signature discounts (military, nurses, etc.) for 25% off wireless stack with the $20 off fiber/internet for having both wireless and internet? I got conflcting information from the chat rep and the in-store rep. It doesnt look like theres any discount applied to the fiber sid
Questions
•
AT&T Fiber Account
Accepted Solution
My husband and I are getting a divorce and I always suspected he had an emotional affair via text. I am on his ATT account but I don’t know the account number or password. Could I call ATT and ask them for a bill from 2020 since I’m on the account?
Questions
•
Wireless Billing
An agent for Att in Spanish offer me a “free” cel phone, because I am a retiree and called about my concessions. She assure more than 5 tomes(I am a bit intense) that is not a trick, that it’s really free and I am not required to have a monthly plan at all. Results: next bill came with a charge of $
Questions
•
Community lounge
The AT&T Prepaid website https://www.paygonline.com is hard down yet AGAIN!!! First I am an IT professional with over 40 years experience. So don't waste both of our time with "have you tried this" spam...... The issue is this:Whoever maintains the website has removed ALL of the name serve
Questions
•
More AT&T PREPAID Discussions
How can I see the locations of the phones on my family plan without pairing them to the secure family app? I have been using, and paying for this Secure Family App for several years. I never had to paid my kids phones with the app to look at the phone location in the app. But now, with the app upd
Questions
•
Data & Messaging Features, Internet Tethering
I have an AT&T prepaid account with 2 lines, the primary and one member line. The member line is currently in Europe and I want to add the International add-on to it. I purchased the add-on, but nowhere in the check out did it ask which line to apply it to. It shows up as there in t
Questions
•
Plans & Features
I converted my prepaid AT&T phone number to the wireless plan I am using now in an AT&T store. Something strange then happens. I cannot log in my account thru mobile app, even if I have reset my password for many times, I will always meet the case shown in following image at the end of this
Questions
•
Wireless Account
Have been accessing email for years on Windows 10 computer using Edge Browser. In last few weeks I can no longer access the email in this manner (I still can access using outlook and using iphone). When I log on using the sign in page for AT&T Currently.com email, it comes up with a screen sayin
Questions
•
AT&T Internet Security
I have not been able to access my sbcglobal.net account for a few years. After trying several times, I just gave up. However, now there is mail that I need to retrieve. Can you assist me please?
Questions
•
AT&T Mail Login & Security