Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (28.6K)

Relevance

Accepted Solution

Official Solution

How to unlock my Samsung S3 for use outside the United States?

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here

Questions

1K

1

0

0

Accepted Solution

Official Solution

Galaxy note 5

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Questions

1.2K

5

0

0

Accepted Solution

Official Solution

Poor service at home - Samsung Note 4

I have been having issues with my service for the last several months. I have been submitting my issues for the last couple of weeks through the AT&T Marks the Spot App. I never get anything over 3 bars in my home and honestly is a rare occurance. About 95% of the time I'm flipping between 1 bar and

Questions

537

1

0

0

Accepted Solution

Official Solution

cancel I-pad

My I-Pad is out of date, it can no longer be supported according to the advice I received from ATT. I now need to cancel this device.  I've stayed on the phone so long.  Please help.

Questions

655

2

Accepted Solution

Official Solution

Unable to access http://attwirelessinternetmanager

I have tried repeatedly to access the wireless internet manager. Entering the link takes me to a generic ATT web site asking me to sign in.  There is no "System" tag visible???

Questions

325

10

0

Accepted Solution

Official Solution

Can the AT&T Calypso phone be used with the AT&T Unlimited Elite plan ?

Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible.   Can the AT&T Calypso phone still be used ?

Questions

316

3

0

Accepted Solution

Official Solution

AT&T locked my phone that I purchased by myself (not from AT&T)

I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to

Questions

634

12

0

Accepted Solution

Official Solution

iphone 5s and windows 10 phone

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Questions

548

2

0

0

Accepted Solution

Official Solution

bbry passport, questions?

Hello all,  possible soon to be att cvustomer from vzw, but i do have afew q's inreguards to the passport as i've never been with a gsm carrier before. 1. wil the passport be ATT branded or will be unlocked? 2. software uopdates,  do they have to be approved by att thus causing a delasy inwhich i ge

Questions

4.5K

5

0

0

Accepted Solution

Official Solution

Lost phone, can I get a temporary one?

I have lost my phone. Can I get a temporary one and keep my phone #?

Questions

3.9K

2

0

0

Accepted Solution

Official Solution

Not happy with replacement

I recently filed a claim on my Samsung Galaxy Note Pro. With my insurance, I chose to replace it. I was sent a Microsoft Surface 3. I am not pleased with this, as the only thing they have in common is they're both a tablet. Questionable on the Surface, as after working with it for 2 days, I can't ge

Questions

1.2K

4

0

0

Accepted Solution

Official Solution

Broke my at@t phone need to put sim in straight talk phone

Really need help I broke my at&t phone and only have a straight talk phone available for me to use now but it won't accept my sim can you help

Questions

90

1

0

Accepted Solution

Official Solution

Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

Questions

128

3

0

Accepted Solution

Official Solution

4g and 5g compatibility of the many LG V60 models

In particular, the LG v60 models LMV600EA, LMV600TM2XACANCB/LMV600TM2XA, and LMV600TM. Are these models compatible with the most often used 4g bands on at&t? Are they compatible with or able to use or capable of using in the future AT&T 5g? Thanks.

Questions

666

6

0

Accepted Solution

Official Solution

Nokia 2 V Tella Compatibility

I need to find out if my Nokia 2v teller Verizon wireless prepaid is compatible with AT&t

Questions

93

1

0

Accepted Solution

Official Solution

How to unlock an ATT locked phone without any ATT current service

When I go to ATT site to unlock this phone it asks me for an ATT phone number which I don't have. How can I unlock this phone which is locked to ATT but no current ATT service.    I have been spending quite some time trying to figure this out.  Please help.   Thanks

Questions

801

8

0

Accepted Solution

Official Solution

Spoofer using my phone number

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

Questions

74

1

0

Accepted Solution

Official Solution

Cell phone doesn't accept incoming calls.

I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT).  From that second cell phone, I can call the original phone without issue.  However, from the original cell phone, I get a message that says,

Questions

247

2

0

Accepted Solution

Official Solution

Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

Questions

314

2

0

Accepted Solution

Official Solution

AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

496

8

Not finding what you're looking for?