Hello, I have a Samsung SM-G930A with Android 7.0.1, Baseband version: G930AUCS4BQJ2 and when I went to update it from Settings ->Software update, I receive a message like "No update is available for your device, or Current software is up to date." I don't understand why because the last update it e

My note 3 is currently on 4.4.2 N900AUCUCNC2 and it notifies me that there is a new software update, but when I try to update it, it drops around 28% of the update. It then gives me an error of something about "Failed to update". Any suggestions on how can I update my phone?

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

i made a purchase for 3 phones today and i bought them as a guest i didn't sign in everything went fine till i realized that i put in the wrong email for my order and i cant receive any order updates because of that i'm just wondering is there a way i can change my email.

I have the same problem ashttps://forums.att.com/t5/Android/ZTE-ZMAX-2-Not-Updating/m-p/4749711# My ZTE Zmax 2 has build Z958V1.0.0B12. However, the following AT&T page indicates that there are least two newer builds, B14 and B16, available. https://www.att.com/devicehowto/tutorial.html#!/stepbystep

I have a Samsung Note 3 and last night the ATT Update came through and asked if i wanted to install. I said remind me later as I havent had a chance to backup my phone since I'm out of town on vacation. This morning the update kicks in and gives me no option to cancel or postpone the update. It just

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Hi, Was happy to get Android 10 on my LG V35 in May but there have been no security updates since then.   AT&T was doing security updates for this model roughly every 2 months prior to that with Android 9, but we're still at the April 1, 2020 Android security patch level since the

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I've gotten conflicting answers from at&t on the unlock process for iphone xr that I bought from a customer on Mercari, the most recent of which is NUL (Edited to remove personal information)...  imei (Edited to remove personal information) wherein you indicate that too many attempts took place to u

Last night a software update was pushed out to my LG Phoenix Plus phone overnight, and upon waking up this morning my phone will no longer connect to the AT&T cellular network. I cannot make phone calls nor send text messages. Checking my Network status reads the following:Network - UnknownMobile Ne

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

i am using Samsung device (S6 Edge G925A) which is locked for AT&T network but i am using it out of USA and my android version now is 6 (Marshmallow) and i need to upgrade to android 7 (Nougat) but i never got any update notification becasue i am out of USA,  So please help me to upgrade my device.

Hi, I am not on an AT&T network, but I want the latest update for my samsung S5. I have tried everything since now, like clearing cache, factory reset, Kies etc., but nothing helped.Is it somehow possible to update my phone?Thank you

Hi all,I purchased a Samsung Galaxy Note 4 from a friend of mine in early May.  The phone was (is) locked to the AT&T network.  Everything worked fine - no performance issues whatsoever - until the Android update that was pushed through in late June.  Since that time I've been experiencing such seve

i'm havin difficulty signing into my account & wanted to know if my girlfriend could show her ID since one of the phones is hers?

I got a replacement Samsung 8s active that has Android 8 on it. Automatic update does not find the Android 9 update. How do i get the phone updated to Android 9?

Hi! I'm the Community Director at an apartment community in Houma, LA. We are a community of 124 units. A majority of my residents utilize AT&T services for cable and internet. What would I have to do to have Fiber lines run through the community so that myself and my residents can have acces

My ATT supplied router is very old and is unreliable. I would like a replacement free of charge.