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CANCEL PREPAID PLAN

Hi, I got my sim card in Florida, but our car was stolen there and I lost my contract, unfortunately I didn't get my contract at my e-mail, my wallet with the sim card are gone and I need to cancel my plan.It keep saying that I'll get a text to create a new account, but my sim card is not on my phon

Questions

 • Apple

37

1

0

Can't send photo text on factory unlocked iphone 12 pro max

Hello, I am unable to send photo text from ATT gophone. I have always had this problem, and am learning to live with it, but trying to see if this is fixable ..

Questions

 • Plans & Features

40

3

0

Sporadically missing text messages

Strangely, I never receive some text messages from others. This happens in both group and individual threads. There seems to be no rationale as for when the problems occur. I've got a Google Pixel 2 (but I've had this problem with other AT&T-specific phones, too). Sometimes the group messages

Questions

 • Android

105

0

0

GMail email-to-text not working

When using Google Mail (gmail) to send an email to my Phone (##########@mms.att.net), Gmail states: Your message wasn't delivered because the address couldn't be found, or is unable to receive mail. Any way to fix this? Is this AT&T side blocking emails?

Questions

 • Data & Messaging Features, Internet Tethering

452

6

0

Why has service degradated so much in my area?

I grew up in DeWitt County Texas,  and I still often travel to Cuero TX (located in DeWitt County) for my work.Growing up, I and all of my friends and family all had Cingular (before it became AT&T) ...because Cingular, hands down, had the absolute best coverage and service in area.  No other carrie

Questions

 • Network Coverage

221

2

0

0

remove texts

How do I remove myself from a multi-person text

Questions

 • Data & Messaging Features, Internet Tethering

24

2

0

Cannot Receive Text Messages

I just purchased the $45 package with unlimited text and talk. But I cannot receive incoming text messages unless I send one to the number first, I.e. I need to initiate the conversation. I have reset my phone, wiped the text conversations, etc. But it still is doing this. Why is this happening even

Questions

 • Data & Messaging Features, Internet Tethering

246

3

0

0

Can't text from iPhone 7 to Android/Samsung/etc

I can text other iPhones via iMessage, but non-iPhones it won't work.  I have to toggle between 4G/LTE, and the resend, for a text to go through.  I have to "reset" like this every time I want to send a text. Apple support couldn't fix it and said it's a carrier issues.  (I've tried all their fixes

Questions

 • Apple

56

3

0

SMS from voip provider dropped by AT&T

We use a voip provider to send sms to our clients. Currently, only our clients using AT&T are not receiving sms messages. We've verified that T-Mobile and Verizon are working. I've contacted my voip provider to see if there's anything else to be done on our end but I wanted to reach out ov

Questions

 • Data & Messaging Features, Internet Tethering

68

1

0

customize specific contacts with specific text alert tones

I want to customize text alerts for different contacts, each one having a different text tone. How do I do that?

Questions

 • Samsung

34

0

0

Unreliable message delivery via @txt.att.net

I work closely with the facilities/maintenance team of a hospital and they receive HVAC notification messages of failures or problems with the system or its components via email and text. These messages are sent out simultaneously from the HVAC management system to an email address and a cell phone

Questions

 • Account Features

11

1

0

Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

 • Samsung

291

0

0

0

Privacy

I am using a phone on someone else's account. Is the person that pays for this account able to see my text messages on what I am saying. Are my conversations between me and my family and friends private? Or can the person who runs this account go online or go to the store and read my personal stuff?

Questions

 • Data & Messaging Features, Internet Tethering

387

1

0

0

WEB/ONLINE AT&T MESSAGE APP ONLY SHOWS MY TEXT MESSAGES, NOT THE ENTIRECONVERSATION 😡

My husband and I switched from Verizon to AT&T less than two weeks ago and when texting someone from our cell phones, only his/my messages show up on messages.att.net (AT&T messages). So when we move from cell phone to PC/tablet/iPad we still have to look back at the cell phone to view all what has

Questions

 • Data & Messaging Features, Internet Tethering

390

5

0

0

Samsung A01 Phone -- Moving text messages to my new Samsung A01 phone

How can I transfer my text messages for "free" and not buy a subscription using an app or other devise to move my text messages from my old Samsung A01 to my new Samsung A01? Please note: I'm not able to upgrade to a newer / better phone, I would just like some advise on how to move or save my o

Questions

 • Samsung

40

1

0

Alcatel 5059R won't receive texts after software update

Made the mistake of letting a software update run and now I'm not receiving texts. This is a phone AT&T sent to me when they shut down my previous one a few months ago and it has been nothing but trouble.  Can I back up to yesterday before the software "update"?  Or is there another f

Questions

 • Android

120

1

0

Constant TESTS of AT&T Wireless Emergency Alerting System (not actual alerts) via text

Hi, I am having a problem getting WEA test texts on my Galaxy S6 phone.  It constantly gets test messages from AT&T not just the intended alerts.  The general public should not be getting the test messages just the alerts.  Lately the text is always something to the effect of "This is a TEST of the

Questions

 • Other Phones & Devices

392

0

0

Unwanted Group texts from unknown numbers

Sat. Jun 26, 21, later evening hours I began getting text after text from a group text from folks I don't know. It slowed down Sunday afternoon but ramped up again in the evening. Is this a robo group text? How can I get rid of them. I saw so many "Stop" and "Remove number from group" but it seemed

Questions

 • Data & Messaging Features, Internet Tethering

200

2

0

text message abroad

Hi I have a prepaid 45$ monthly plan but I don't receive text message abroad USA. How can I do for receiving text messages while outside US (I am in Europe)?

Questions

 • Plans & Features

66

4

0

iPhone SE Not Receiving Group Texts or Media

I am able to send group texts and media on my iPhone SE but cannot receive either. The Send as SMS, MMS Messaging, and Group Messaging settings are are on.  Please advise.  Thanks.

Questions

 • Data & Messaging Features, Internet Tethering

40

1

0

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