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If you wanted me to pay so urgently, why didn't you just call, write, text, email, on any of the 2 phone numbers or 2 email addresses?

This was so easy at the store, and everything seemed to be so clearly understood by both parties. Since leaving the store, nothing but rude voices on the other line and broken promises.

Questions

49

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My AT&T e-mail inbox is suddenly full of SPAM

I have AT&T for my main email account.  I had the usual filters set up and a spam folder...all were working great...until a few days ago.  I literally had just been on the account just hours earlier.  The first thing I do when I get on my laptop is check my email and then I just keep a tab open as I

Questions

170

1

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spam texts from email

Have been receiving a crazy amount of group text messages (inappropriate and otherwise) from email addresses. Since it is an email, I cannot block them. How can we stop these from happening? Is there some intervention that AT&T can provide?

Questions

34

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

37

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My own email goes into my spam folder

I send out emails to my son's soccer team (18 email addresses) and I have my own email address in the distribution list.  Half the time, AT&T sends the email that I send to myself to my spam folder.  Why does it think that I'm sending spam?  I go in the spam folder and click on "not spam", but the n

Questions

342

1

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Text message solicitors

I keep getting spam text messages with links for products and services. They come in at all hours - sometimes middle of the night. Is there somewhere at AT&T that I can report them to and send the numbers? Also, is there a way to block those numbers similar to the robocall blocking feature?

Questions

58

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Spam all of a sudden

A year ago we moved to an area where AT&T did not cover with U-Verse. Now they are here, so we left Brighthouse, and signed up for U-Verse because we get what we want for a better price.   That is the good news.   The bad news is that since we signed up with AT&T we have started getting loads of spa

Questions

560

3

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How to block spam email coming as text messages

Receiving 10+ text messages per day from email with link I suspect is pornographic. How do I block these?

Questions

1.4K

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Call Protect App Loop

HelloBack in January I reported to At&t via 611 that Call Protect wouldn’t let me sign back in again. I get a code, put in the code and it asks me to try again. We tried removing call protect from my line to force a new sign up but that didn’t help. Any idea when it will be fixed ? They put in a bug

Questions

156

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Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

Questions

87

2

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

31

1

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Incoming emails being blocked

When I purchased some tax software online, the confirmation email did not come through. I contacted the company and they sent the email to another email address where I immediately received it. Is there anything I can do to stop legitimate emails from being blocked?

Questions

108

1

0

Constant spam messages. Unblockable.

For the past hour, I have been getting constant spam messages from 9 digit numbers in the form of 410-200-xxx. The last 3 digit increments by 1 every time so I can't block them. The claim they are facebook but I don't even have a facebook. I used to only get them once every 2 days but for the past h

Questions

154

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AT&T lies to its customers , it's a total scam.

I have the worst experience with AT&T, I sent 3 almost new phones to do trade in and after waiting more than 3 months they told me that they had already received them, so now they tell me that they never received them since they were sent to the wrong warehouse, They stole my phones and lied to my f

Questions

202

4

Spam Text Messages

I have been put into a group chat with 19 other people and I have blocked all of them, but a different hotmail email will send all 19 of us spam text messages. This has been happening for awhile now and I am getting extremely frustrated with it. I will block the hotmail email but then a different on

Questions

258

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Where do you set up and manage Call Protect for Digital Phone

Two calls to AT&T Customer Service and 4 people contacted via Chat, all completely useless at answering a simple question: Where do I go online to set up Call Protect on AT&T Home (Digital) Phone?  Everywhere online it points me to this link, but the steps don't work.  https://

Questions

163

9

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COMPRIMSING CLIENT INFORMATION

YOU HAVE REPEADLY SENT ME THE INFORMATION FOR ONE OF YOUR CLIENTS... HAS TAKE OVER 13 CALLS/CHATS TO GET MY EMAIL ADDRESS REMOVED (I LIVE IN A COUNTRY WITHOUT AT&T) I HAVE HAD YOU MANAGERS HANG UP ON ME AND REFUSE TO PROVIDE INFORMATION ON HOW TO CONTACT OFFICE OF CEO/PRESIDENT. YOU NEED TO TRAI

Questions

38

2

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Spam calls getting through

I've been using Call Block (the "Block Unknown Calls" profile) on my home VoIP AT&T landline (model CL82219). For some reason, an increasing number of spam calls are getting through. They will even have a "Spam? City, ST" identification before the number on caller ID and still ring. Has anyone e

Questions

86

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Re: uverse and direct tv

I sale direct tv my name is brittany I work inside the Bryam Mississippi Walmart Thursday-Sunday from about 1:30-8:00 pm if you are from ms I could help you in store just ask for me.

Questions

33

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Fake account & usurpated mail address ?

​​​​Hello guys,​​​​​​​​Thomas, i'm from France & i've no account or telephone subscription to AT&T, but i'm receiving emails from AT&T for a subscription that i didn't (the mails are legits, i rode the headers & they're really from AT&T). I think somebody use my email address for

Questions

29

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