
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
How can you Uninstall the update?
Questions
•
Samsung
Accepted Solution
Official Solution
I have a Samsung 21, and three of my four of my friends, who all have iPhones, text me and their texts show up ONLY on my laptop -- which I'm not checking constantly. Is this a "me" problem or a "them" problem?
Questions
•
Samsung
Accepted Solution
Official Solution
Hi, I have been unable to connect to my PC usint the USB cable. I was having no problems at all and now it just keeps cycling as I hear the connect / disconnect sound. I have this issue even with the use of kies. I am using windows 8 with all the latest updates, Any thoughts or suggestions would be
Questions
•
Samsung
Accepted Solution
Official Solution
I have a grandfathered At&t unlimited data plan. I want a hotspot but At&t says I have to give up my grandfathered plan to get it. We do know that At&t gave out a settlement related to capping off speed of service after a certain amount of usage. Now. What I want to know is what has At&t put in the
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I am thinking about buying an unlocked Note 20 5G from Samsung. Can I use it on my AT&T wireless plan that I already have?
Questions
•
Samsung
Accepted Solution
Official Solution
Is anyone else interested in a Forum for Android Studio? It could be helpful for users of AT&T Android devices. Is there a way, in these forums, for 'Polling' a post to see what interest there may be? I am aware that there are a number of forums on the web that are for Android Studio. I thin
Questions
•
Android
Accepted Solution
Official Solution
Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Hello AT&T team. I was gifted a phone by my friend in the US, Viginia. Please help me unlock the phone because I am now in a different country and I can not use another sim card. Regard Samuel
Questions
•
Samsung
Accepted Solution
Official Solution
I’ve talked to tech support a couple times about flashing my Samsung Galaxy Xcover pro using Odin program windows. They text me a link both times and even called back and left detail voice msg. when I click the link from my iPhone, it takes me to their website and says my phone is up to date, but th
Questions
•
Samsung
Accepted Solution
Official Solution
Hi, I just unlocked my Galaxy S8+ thru ATT. I have never done this before and am a little confused on how this works when selling the phone to someone else. I plan on selling the phone on swappa. So I went thru the unlock procedure. ATT sent me an email saying they accepted my unlock request and the
Questions
•
Android
Accepted Solution
Official Solution
I have an AT&T prepaid plan and was using an unlocked moto x4 with my sim card. Well, last night I wasn't able to turn on my phone, seem to be completely damaged, doesn't turn on or charge. So I take out the sim card and put it in my old Samsung Galaxy Express J337A, which was the phone t
Questions
•
Account & Usage
Accepted Solution
Official Solution
What are the chances of the Samsung Galaxy Note 4 in Pink or Bronze Gold being available at AT&T and when? I don't understand why Samsung didn't release all colors at the same time for all the carriers, they could've sold more phones. The standard black and white phones are BORING!
Questions
•
Samsung
Accepted Solution
Official Solution
Weeks ago, AT&T mailed me 2 cheap phones with a warning about service to the subject phone ceasing. About a week ago, I awoke to no service on both sims. After much run around, I was told the phone was 3G and no longer supported. Something about HD voice. Someone was able to reestablish service
Questions
•
Samsung
Accepted Solution
Official Solution
When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es
Questions
•
Samsung
Accepted Solution
Official Solution
I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks! Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions. I went to Walg
Questions
•
Samsung
Accepted Solution
Official Solution
Hi,I received an email from AT&T relative to unlocking my Galaxy S9 today, but the Unlock Code field was empty.Device IMEI number: (Edited to remove personal information)Request number: (Edited to remove personal information)Could you pls help with that?
Questions
•
Account Features
Accepted Solution
Official Solution
How can I view my latest password for my online password?
Questions
•
Account & Usage
Accepted Solution
Official Solution
Hello I was wondering why my order has not yet arrived. It's been 2 weeks since I placed this order and was promised a 1 to 2 day delivery.
Questions
•
Samsung
Accepted Solution
Official Solution
Hoping I can get a free clubhouse forum invite. @dmasclub
Questions
•
Gaming Arena
Accepted Solution
Official Solution
I added a esim to my phone for an international trip. When I put my phone on airplane mode today, after I took it off it no longer allows me to text/talk, or use data. It says I need a sim card code, or something whenever I reset my phone. How do I at the very least get my data back. I really want t
Questions
•
More AT&T PREPAID Discussions