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So back in may of 2020 my wife and I upgraded to 2 iPhone pro max. She got the 64gb I believe and I got the 256gb. She scratched her phone up with her keys or something so we ordered a replacement which they did not have any extra 64gb so they sent us a 256gb (free upgrade). in may of 2021 we
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• Wireless Billing
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Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5
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• Plans & Features
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Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you
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• Wireless Billing
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Apple says most phones bought from Apple store are unlocked, if not paid in installments. If I buy AT&T 12 Pro from Apple store and pay it in full online, can I simply use this phone with another sim card or there is something that must be done before that? Thanks
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• Apple
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Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.
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• More AT&T PREPAID Discussions
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All of my screens are enlarged and I can't access my settings. does anyone know how to de-zoom or make the screens normal size. I don't have a restore point to use either.
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• Apple
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My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.
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• Wireless Billing
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I’m considering buying an iPhone 12 Pro and just paying for it in full. Through AT&T, I still have payments owed on my iPhone XS. Am I able to switch out my phone and continue to pay the monthly payments due for my iPhone XS (even though I will be using the 12), or do I have to pay the remain
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• Phone & Device Upgrades
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My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
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• Apple
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When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15$ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30$ every month. I set up credit card prepayments but didn't get the deals I was promised.
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• Plans & Features
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Are you supposed to have a VPN set up on any phone with any wireless companies ? I have a iPhone 11 At&T and there’s no vpn in neither of my phone lines settings so how do I go about getting the vpn number to put it on my device
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• Network Coverage
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I am unable to switch my Applewatch to my new att cellular plan. I was told I store with the purchase I would have no problems. I have been trying to recconnect for over a month with no help. I have worked in store, with protec, and with Apple. None have been able to help me. Everyone keeps sending
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• Wearables
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I requested online the unlocking code from AT&T. After two buisness days I checked the staus and it said I was approved. However they never sent the email with the code. Can I be sent the code and instructions here. thanks.
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• Apple
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I sent back my iPhone purchase through UPS. I was just notified by ATT (about four months later) that they did not receive my return and are now charging me for the phone. I have the ups tracking number but that number no longer appears to be connected to my return. What are my options?
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• Apple
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Our family upgraded several phones during a current promotion, two of which are Christmas gifts. While ordering, it said they would not arrive until mid-December however the two phone which are gifts have already arrived before December 1st. How long can we hold the new phones before actually activa
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• Phone & Device Upgrades
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I ordered the iphone 12 form ATT and it didn't come with earbuds or a charging box. Just a charging cord. Is that standard?
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• Device Features
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Hi As i am traveling to states i found that my device is IEMI blacklisted , i have searched and i found that its Carrier blacklisted IMEI with At & T , It Dosnt work with any carrier provider from states , i have purchased from third party from other country , what
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• Apple
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Hi, I'm confused here and wanted to understand better this policy. I returned an iPhone (Certified Like New purchased online) during December. The details are the following:- The device was shipped on Dec. 1- I decided to return it and requested a label (didn't get it in the box) on Dec. 7- I shippe
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• Wireless Account
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Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther
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• Apple
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Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you
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• Apple