I need someone who has information to get this resolved TODAY to please offer assistance. It has been almost a full day since I sent the attached message to Support as instructed here in the tech docs I was led to after two days of pointless troubleshooting on my own since the support docs all say t

I live at the end of your service area in Jewett Texas in the Robbins Community. To the south, east and west, Windstream is available, but right where I live it is AT&T. Windstream offers all of its customers internet service. While there is not monetary incentive for your to run high speed inter

Hi, so I have an I like LG G8 and I'm currency in Ukraine one of my friends brought it from us and it is unlocked, Im currently using it on kievstar which is a SIM card operator in Ukraine,I reckon one of these ones that if we want to update it to the Android 10 it is rolling out I should use an AT&

Anyone have android 10 on s9 AT&T

There is only two SD channels I watch the rest are HD channels. When I want to record something I have to be careful to select the HD version. Is there a way to show just HD channels when I select "More Showtimes" for a program. I have selected a program to record and the SD channel with that progra

Could anyone please help me. i have already added the port 80, 9000 and 1025 for dvr in motorola NVG589 router. when i try to see whether the ports which i have added is open or not and it shows your port 80, 9000 or 1025 is closed.                  

Hello, My DVR is randomly deleting programs I've watched (and chosen NOT to delete) and programs I haven't watched yet. I counted up to 6 in the last 24 hours. I don't know why this is happening. Is there a solution to this?

Hello, I signed up for the internet services because there was a promo going on in my neighborhood, however I never received the reward even though it was promised when signing up. I contacted rewards and they said there was no reward. Not sure if it was just a blatant lie from AT&T or where to

I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about

Weird thing that started today. I have two receivers on ethernet and one DVR also on ethernet and only one receiver will work.  The other receiver and teh DVR give me a "Uverse is not available at this time.  Please try again later" and the option to restart receiver.  Of course when

My most recent problem is every tv show I watch has 1 minute sections missing from recordings (I think it might also be happening on live tv, but I watch live tv rarely so its hard to tell). It is happening anywhere from 1-10 times per hour, this is ridiculous.  I'm not sure if this time it's

If I'm trying to record a show that has a 9:00p showing and a repeat at 11:00p, how can I get the DVR to create a series recording at the 11:00 time? I've tried selecting the 11:00 show and creating a series recording from it, but the DVR schedules the earlier show to record. I've got so much that r

Basically, everything works great guring live tv viewing, but when I try and watch a recorded show from the DVR the picture will stop and stutter randomly. After searching the forum, the issue seems to be a common one and is very similar to this thread: http://forums.att.com/t5/Total-Home-DVR/DVR-st

Within the last week, our Uverse DVR has suddenly started deleting random recording. Date isn't a factor, Fullness of hard drive isn't a factor.  Programs recorded months ago are there, but things recorded a few days ago are gone.     Reading past forum entries I made sure no

We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p

This story is long and Iv'e told it about 7-8 times to 7-8 different AT&T "customer service" and "techs". It started back in May when my 1 year deal with U-Verse TV/Internet deal ran out. I called to cancel or get a new deal as my bill went sky-high. The rep got me a lower price for the same package

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.