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Types of Hardware Failure

Has your DVR or TV receiver been acting up? Has it constantly been powering down for no reason? Here's a few suggestions that can help you prevent this problem.   - MorganCS- ATTU-verseCare

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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442

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DVR Red X Grey 8

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature. Tonight, the message will NOT go away.

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351

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What is the most recent DVR year of manufacture anyone has? anything more recent than 2015?

I have to swap my DVR yet again, and I'm tired of AT&T trying to pawn off "refurbished" but really just used and not at all refurbished ancient DVRs on me, that will inevitably fail as soon as they get any use. At&t has previously sent me 12 and 11 year old DVRs with original hard drive, as

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Recording specific team sports events

Is there a way to set up the DVR to record all games for a specific pro or college team for a given sport.  For instance, all Arizona Wildcats NCAA Basketball or Cleveland Browns NFL football games? This functionality is available on Tivo and DirecTV DVR's, on the former they call it "Wishlists".

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3K

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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1.3K

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Wireless Access Point (Cisco VEN401-AT): admin credentials / reset to factory default

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

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800

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DVR begins recording baseball games long after they begin

Hello, This happened last year also.  I have baseball games scheduled as a series to record, game after game after game.  Sometimes the dvr doesn't begin recording for at least 5 innings such that I can't watch the game from the beginning.  The scheduling choices show the correct start times and the

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297

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Data Usage of specific amount of 450MB 46 times since start of new billing cycle

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

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9.3K

31

New Motorola VIP1200 Wireless DVR and Samsung LN40D630 TV (mfg. date 2011)

We have been using a Samsung television with a wireless receiver (and U-verse) since we purchased the TV in 2011 with no problems whatsoever from the TV or the DVR.  The wireless box was a Cisco.  Last month we started experiencing problems - pixilation, restarts - and dealt with the problem with th

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516

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Audio delay/sync issue on TV after October 2016 update

After the October 2016 update, I have a delay between the video displaying and the accompanying audio. The delay varies, sometimes it is synced up correctly, other times it's up to 3 seconds behind. Exceptionally frustrating. I'll be watching a show and the audio will be synced correctly, fast forwa

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722

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

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46

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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Stop and Start Signal - VERY FRUSTRATED

I need someone who has information to get this resolved TODAY to please offer assistance. It has been almost a full day since I sent the attached message to Support as instructed here in the tech docs I was led to after two days of pointless troubleshooting on my own since the support docs all say t

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713

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1 minute chunks missing from recordings, yet again!

My most recent problem is every tv show I watch has 1 minute sections missing from recordings (I think it might also be happening on live tv, but I watch live tv rarely so its hard to tell). It is happening anywhere from 1-10 times per hour, this is ridiculous.  I'm not sure if this time it's

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41

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TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

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61

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Uverse DVR randomly deleting recordings

My DVR just deleted about 30 recordings yesterday.  DVR was no more than 10% full.  This has happened before, as I just figured my wife had been delete happy.This happened while we were gone, so no foul play proven.  I had 30 recordings in the morning, now only 2.

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717

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Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

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41

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UVerse DVR randomly deleting recordings

Within the last week, our Uverse DVR has suddenly started deleting random recording. Date isn't a factor, Fullness of hard drive isn't a factor.  Programs recorded months ago are there, but things recorded a few days ago are gone.     Reading past forum entries I made sure no

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96

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Volume and static

When listening and playing my tv regularly, my volume works fine. Except, when I am using and watching tv through my receiver the volume has to be 4 times as loud to even be heard. With the intense volume (or lack there of), the is then re occurring static that inhibits the sounds coming from the a

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