Rebooted my U-verse box, as I get wireless service via AT&T. All was well until my tv showed a direct tv login screen. The email on file I have no access to and don't know password or security Q answers. Spoke with both companies and direct tv doesn't have my number associated with an acct, trie

I log into ATT - the webpage redirects me to the DirecTV site which says I am billed my another provider and to go to that site to access my billing information. The ATT site doesn't even let me access my profile. It just sends me to the DirecTV site! I haven't been able to see my statements for ove

Hello, I no longer needed ATT prepaid service for my elderly dad. he was comfortable with his flip phone that was not under any contract and fully paid. Despite multiple requests over the course of 3 weeks, ATT refused to lock the phone. I eventually just bought another phone, but warned ATT that

AT&T has the WORST total service of any business I’ve ever done business with. Top to bottom scammed me out of over $4,000 there’s nothing I can do. DirectTV sent a representative with their tech to install at my home & directtv also won’t hold them accountable. I will go out of my way to ma

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Hi, I might be in the wrong forum. I can't find a category for this. Experian shows an unpaid debt from ATT DirectTV, for around $700.  I confirmed with ATT themselves that I've never had DirectTV, but Radius Global Solutions records it as a debt. Experian disputed the claim for me, b

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.

When I originally signed up for services my husband and I asked SEVERAL times about the $300 gift card eligibility because of the att forum reviews and knowing a couple of people who have had bad experiences with att. The representative confirmed I qualified for the $300 gift card if I did the direc

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

I'm trying to log in to an sbcglobal.net account on a PC but I get, "Let's try that again. It looks like you entered the ID you use to sign in to DIRECTV... Care Code: 205.61." I cancelled my DIRECTV account almost 2 years ago so there hasn't been a DIRECTV account associated with this email since t

https://www.att.com/support/article/wireless/KM1374191/ I see that customers can still carry over the tv loyalty credit and HBO Max offer, from unlimited plus when upgrading service to unlimited elite. However, will Free HBO channels on Directv be lost? Also, Will making the switch to elite sa

I received a call “from AT&T” but now know it was a scam. I gave them my 4 digit passcode. How do I report this to ATT to prevent unauthorized charges to my account ?

How do I check status if fraud incident report. Think it is totally ridiculous that employees and customers can't speak to a human and have to wait days to hear from them. 7 customer service and going into store and only fraud can unlock my account. I an about ready to tell ATT to stick it. Going on

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

I waited on hold for over 30 minutes for a representative to tell me I can’t add a line to my AT&T account due to an unpaid DirectTV balance. I agreed to have an agent from DirectTV added to our call to discuss the matter, but was disconnected. I called DirectTV directly and was told I had a balance

I am so unhappy with att all together. I'm very seriously considering closing my att wireless, att home internet and my directv. I'm am so sick and tired of contacting customer support for my issues and never getting them fixed.

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Since I wasn't able to find an easy answer to my problem and solved it on my own, I'm writing an answer here. I went to register a new TV with HBOMax and immediately when I selected DirecTV or ATT as my provider, I would get an ATT-based error page saying "Something went wrong... Let's try this a

Hello friends.  I was wondering if anyone else was displeased with ATT's decision to shut off Watch TV. I spoke with customer support many times, and they essentially said "Well it was free so you shouldn't be too unhappy, btw you should think about starting direct tv service at $69.99 a month