There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

I will have Digital Life installed next week and I would like to add any needed firewall rules before the installer gets on-site.  Does the Cisco DLC100 need to be connected to the local network or does it communicate via celular service?  If it needs to be connected to local ethernet what ports nee

Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?

We paid for an ESPN+ Subscription so we could stream SEC ballgames and watch on demand archived past games on our iphones or ipad. We have U-verse cable TV 300 with SEC Network and ESPN.   In the past we bought ESPN+ and could watch SEC games on our phone or ipad.  We are not able to

Beginning in November 2021 when I view captured video recordings on the Digital Life App, they are automatically downloaded to my phone to a folder named DL. I did not create this folder nor do I want every recording I look at saved.   I used to have to select a recording and then export it if

   I find it really sad that in the fourth-largest US city we have the service we do. I live in Katy, TX just 15 miles West of Houston and I work in West Houston the Westchase park area. I cannot even get calls to go through half the time at either location and data is even worse. I just s

I am looking for an update on when high speed internet connectivity will be provided to my area (30038).  I am in a suburb of Atlanta (20 mins from midtown) and we have been living in our neighborhood for nearly 14 years.  I find it unbelievable that the fastest available service in my neighborhood

Hello, Will there ever be an option to receive a notification through the app itself like an icon badge? That way if I get a notication through the app like a camera detecting motion, it will take me directly to the clip instead of receiving a text, then opening the app separately and then taking an

If Joy  is indeed from the Office of the President of AT&T, she truly doesn't care that she has deeply offended a customer.  I am thinking she is either the worst customer service employee in the universe, she won't fix my problem without talking to me or she wants to deny that I have sent my phone

Sure, there are plenty of negative customer service reviews around. But, this is one that I feel everyone should read. I have been an AT&T customer since they were Cingular Wireless. Yeah, that long. So, when I moved out of Mom and Dad’s and saw AT&T rolled out a home security package, I was thrille

I just recently had a Digital Life system installed last week and wasn't the one at home while the technician installed it so do not know certain features and functionalities. When I got home that evening, the first thing I noticed was that there is a chirp anytime a door or window is opened that ha

How can I get this resolved?I was very excited about the options available with Digital Life, but the service has consistantly been very disappointing. When I signed up I was told that I could move my service once for free. After a lot of running around and giving consent to have a credit check done

The Billing App not allowing Customers to pay past due balance Online or Via APP, is NOT an acceptable billing practice. To force Customers to use the call center and pay a convenience fee or experience service interruption an incur a restoration fee is robbery. This aspect of the service is enough

All of the videos my Digital Life captures are being downloaded straight into my camera roll. How do I stop the videos from automatically downloading?

Hello, I'm suggesting to add a sleep or timer feature to devices using the app. For example; if my light switch is currently on but I don't want to turn it off until later, maybe add a feature under the action toggle to turn on or off and set the time by minutes or hours of the user discretion. Do y

Anyone else not recieveing text notifications since the last digital life update.  I contacted chat support and they reset my system but that didn't work and they told me to delete and recreate my program and ended the session before I could tell them that it didn't work neither.  I'm just curious i

I need an additional Digital Like smoke sensor but when I call DL sales/support, it is not available to order anymore apparently. What can I do/where can I go to get one?  Do AT&T stores have them available?

Good afternoon. I am hoping to find a reply and some help here.  I would like to cancel my Digital Life security system but have been unable to do it online or reach anyone.   @ATTDigitalLifeCS    Thank you Cindy S

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!