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Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

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Unlocking Iphone 11

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

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131

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Convenience fee added to the bill I just paid to Kris of the Philippines. Why?

I called and spoke with Kris in the Philippines asking about my wireless bill which I have not yet received. She took my checking account information and paid my bill of $89.82 due by March 28, 2022. She gave me a confirmation number and we hung up. Then I receive an email citing that I had agreed

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How do I file a complaint?

I just called ATT business mobile services and they connected me to someone probably from another country - like the Filippines, it sounded like. Strong accent and very hard to understand.  When I asked about a 3rd line, she tried to hard sell me to sign up right then and there.  Told her

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320

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SCAM ALERT!?!

Aloha,  I’m not a AT&T customer, but I received this text message this am and wanted to let you guys know about it! I believe it’s a scam! HeyAT&T it would be nice to get some type of reassurance about this issue that’s probably going around! Please let us know if it is a scam! (I d

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153

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Can I get a week extension, due to COVID-19?

I haven’t work because I was hospitalized with Covid-19 since august 10th. Im asking for a week extension

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67

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

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415

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How can I suspend my account for 4 months?

i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!

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149

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How do I get the discount on my current phone plan for being a Docter?

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

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224

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Switching SIM card from flip-phone to Android

Can I use my AT&T Sim card from my flip-phone in a new AT&T Motorola smartphone?

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67

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Have not recieved my virtual rewards card

Have not recieved email for my virtual rewards

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22

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If I receive an International call do I get charged a fee???

Hi! If I receive an International call do I get charged a fee???

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68

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MISTAKENLY SELECTED A PLAN THAT CANCELED MY EBB PLAN.

I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.

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365

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Can someone please help me? Call history, I need to find outgoing calls made on November 8 ,9,10 from my parents ATT cell phone

After a 15 minute wait and talking to a person with a heavy accent in India who was no help at all, and i got cut off i am an desperate need of help. As i stated in the title i need to find my outgoing calls for November 8 ,9,10 from my iPhone. The ATT website is a disaster to navigate i tired usi

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221

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How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

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1.1K

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Would an AT&T contract help with my credit score?

I was wondering if having an at&t contract help with my credit score?

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68

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Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

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165

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I need Call Records

How can I get a copy of my recent call records?

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662

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

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143

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I cannot call AT&T to resolve an issue with a phone!

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

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