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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

 • Apple

1.1K

1

0

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Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

 • Wireless Billing

349

3

0

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

105

4

0

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I need Call Records

How can I get a copy of my recent call records?

Questions

 • Wireless Account

633

1

0

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Microcell replacement email

We live in an area that has sketchy cell phone service from all carriers. AT&T granted us a Micricess and it has worked flawlessly since. Now that 3G sunset is coming, the Microcell will no longer work. I received an e-mail that appeared to be from AT&T but may be a spam/scam. It said that

Questions

 • Android

86

2

0

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Received 2nd set of packing material AFTER shipping trade-in

I got a new iPhone through a promo (trade in a phone for $800 credit towards iPhone 12). The new phone arrived in a box that contained a prepaid shipping label sticker and a strip of packing tape. I have traded in phones before and thought it was odd that it did not come with protective packaging fo

Questions

 • Apple

178

4

0

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no service available at address

My new construction home is nearly finished but I cannot find internet service. There are 3 very large AT&T underground cable boxes on the street behind me.  My address is not in the database so no one will help me.

Questions

 • AT&T Internet Account

240

13

0

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Protect Advantage Coverage

Where can access the information that tells me what my protect advantage covers?

Questions

 • Account Features

83

2

0

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4G and wifi calling not working

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

Questions

 • More AT&T PREPAID Discussions

265

2

0

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How do I block porn?

How do I block porn on another line?

Questions

 • Account & Usage

292

1

0

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Billing Dispute

Were you aware that AT&T does not prorate the final bill? Depending on when you cancel services they are taking ~$100 per customer for unused services.  I have submitted complaints to the Ohio Attorney General, the FCC, BBB and Public Utilities Commission of Ohio.  If you've experienc

Questions

 • AT&T Internet Account

586

5

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

 • Plans & Features

55

3

0

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International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

 • Plans & Features

88

8

0

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is there no e-mail box to report damage to ATT phone boxes

is there no e-mail box to report damage to ATT phone boxes that are seen along the road. I have dozens in a list and don't want to spend all day on the phone when i can just type them out and submit them.

Questions

 • AT&T Phone Equipment

212

7

0

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Cannot activate International Day Pass

I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?

Questions

 • Data & Messaging Features, Internet Tethering

367

8

0

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Questions

 • AT&T Internet Features

86

0

0

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I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

182

3

0

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How do I cancel a contract

We bought a prepaid telephone card last year for our holiday. now we are back in Germany and want to cancel the contract which was supposed to last for just one month but is still active. on the official homepage we were not able to find a contact address where to mail a letter. I am denied access t

Questions

 • More AT&T PREPAID Discussions

135

2

0

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I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

Questions

 • Plans & Features

80

3

0

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Signed up for 8+8gb prepaid promo - only 8gb available

Signed up for att prepaid with three lines on 6/29 for the 8gb and get 8gb free promo. Only 8gb appears in account. It’s been well over 10 days. Phone customer service is unable to assist with this issue.

Questions

 • Plans & Features

8.4K

6

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