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add land line to my existing accounts online

I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it.  I have tried 74 times to add my new home phone number to my online account.  When I type in my phone number and

Questions

 • Landline Phone Troubleshooting

506

9

Accepted Solution

Official Solution

HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

47.9K

235

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Fraud

I'm being billed for an account I never made

Questions

 • Wireless Billing

359

8

Accepted Solution

Official Solution

Trouble with iOS mail setup for AT&T (Bellsouth.net) account

I'm trying to setup an att email account (bellsouth.net acct) on my iPad running iOS 13 and running into a problem mid way through the setup. Here are the steps i'm taking1. "Add Account" under the Accounts and Passwords setup menu 2. Tap Yahoo from the selection list3. Enter my bellsouth.net email

Questions

 • AT&T Mail Setup

20.9K

9

0

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Ridiculous hold time for recent order

Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???

Questions

 • Wireless Account

21

1

0

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Process to forward emails from sbcglobal.net account to office365

We are purchasing a company and the two main users have sbcglobal.net addresses. We would like to start forwarding the mail received to these addresses into their new corporate addresses. What is the correct process? (not having luck finding documentation on this site - if you have a link, thank you

Questions

 • AT&T Internet Security

508

10

0

Accepted Solution

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Received a text saying I have access to HBO MAX, but can't seem to log in?

I received a text message saying my unlimited plan gives me access to HBO Max. Whenever I try to log in I keep getting a "It looks like your AT&T subscription does not include HBO Max. If you believe you have received this message in error, please contact your provider." error. I was planning on

Questions

 • HBO Max Login & Installation

705

1

0

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Official Solution

Overpayment refund

How do I get a refund for an accidental overpayment? Customer service phone rep said I would have to cancel my service and close out the account. The website says I can request a refund but doesn't tell how.

Questions

 • Wireless Billing

117

7

0

Accepted Solution

Official Solution

expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

Questions

 • AT&T Phone Account

2.9K

8

0

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Can't log in to account using linux

I can't log in using Linux operating system anymore. I keep getting the same error message to clear cookies. I've done that, as well as, disabled all Firefox add-ons but I still get the same error message. I know I have the correct user id and password because I can login perfectly using a Windows O

Questions

 • Account & Usage

228

1

0

0

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Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

 • AT&T Internet Security

394

3

0

Accepted Solution

Official Solution

Trying to transfer my straight talk number to my new attorney account

I need to know what to do to be able to transfer my munger from straight talk to my new attorney account. I did the BYOD option and have activated my service and have my new number now but am needing to transfer my straight talk number and switch my att number with the straight talk number.

Questions

 • Account & Usage

30

2

0

Accepted Solution

Official Solution

How do I get a AT&T prepaid bill?

How do I get a AT&T prepaid bill?

Questions

 • Account & Usage

38

1

0

Accepted Solution

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Upgrade

I wanna get the iphone 13 on my plan but not have to pay for the phone all at once.can you help me

Questions

 • Apple

87

2

0

Accepted Solution

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Is there any way I can get information on the process of my trade in deal?

I transferred providers from T-Mobile to AT&T via a trade in deal. I sent my iPhone 11 Pro back in place of my newly received iPhone 12 Pro in the box it was shipped in, with the provided return label. Yet I have yet to recieve any confirmation of it being aquired or to see any activity on my ba

Questions

 • Wireless Account

115

2

0

Accepted Solution

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Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

Questions

 • Account & Usage

107

1

0

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Note 20 ultra data download

Can i download my data off my note 20 ultra with a broken screen to a s22?

Questions

 • Samsung

32

1

0

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Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

 • Wireless Account

161

12

0

Accepted Solution

Official Solution

On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

Questions

 • Wireless Account

56

3

0

Accepted Solution

Official Solution

Delete AT&T Access ID from Account

@ATTHelp I want to delete the AT&T Access ID that is associated with a cancelled account that was on combined billing but has now been separated. The two accounts that were on combined billing were for Internet and Wireless services. 3 lines were active on the wireless account. The internet

Questions

 • Online Account Access

86

4

0

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