i bought 5-6 months ago a Prepaid Plan with a phone bc i was on vaccation on USA, now im back to Chile and i want to use my Chilean Sim card on my phone so... i tried a lot of things and i cannot enter my account bc sends me a code for the american number and i cannot access to that messages here in

Hi there, I am looking into getting a prepaid AT&T 3-month plan (8GB data, unlimited text and talk for $33/month + taxes etc) for my mobile phone and was wondering if anyone knows whether: - You can you use wi-fi calling on this sort of plan - Whether you can receive texts from internationa

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

My pixel 4xl has some power issues. stuck on 50%, and won't last but a few mins before shutting off.   Warranty ran out in October.  Insurance will cost $250 deductible, but google says send it to them and they'll fix it, seemingly for free.  Thing is, I can't go without a phone

Hi, I'm at present an ATT prepaid GoPhone customer, using the basic phone service. I have around $60 worth of talktime left in my account. I am thinking of upgrading my phone, and I was wondering if it would be possible to get a full or partial refund. Does the answer remain the same if I want to tr

Hi Team, Please stop my India plan add-on. Right now am in India. So please stop my Add-on Asia pack includes India (Costs $15), which i kept it as auto-payment. If possible, please stop my auto payment totally.If you need more information please contact to my mail id [email scrubbed] for further in

I am looking to go from a prepaid account (3 phones, all paid for/unlocked) to postpaid. I know I have to go to a corporate store, which is no problem, but I do not know what I have to bring with me.  Do I just need to bring the phone numbers?  The phones themselves?  The people (oh

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Why has my Prepaid account been closed? I have two prepaid accounts for me and my wife. As we are living abroad, we cannot use our PP ATT#. While we are away, we are on a 25cent/min plan to hold onto our account, we have been paying $25 every 3 months. Two days ago, a payment was due I tried to acce

Hi, this started happening maybe a month ago. I can add-on daily data when my phone has wifi service, but when I run out of data away from wifi I'm now unable to login to the app so that I can add data. I've been able to do this for several years, but now I can't, which is going to leave me stranded

Each time I try to go review my voicemail the prompt says "your call could not be completed please try again another time I am looking to be able to set up voicemail but have yet to find a solution. any help would be awesome thank u

I am currently travelling in Europe, I have a 50$ prepaid plan and I need to receive text messages to access my Microsoft accounts.None of the add-on packages seem to match to what I actually need. Do I need to change my plan to get access to international travel add-on package(s)?Please help!

Hi, I frequently travel outside the US for months at a time, and in the past while travelling, I would just switch my plan from the monthly to the $2/day plan. I no longer see this on my account, and contacted your team via social media who told me I need to post here to have you guys add the plan

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

I have a new calypso go phone. It was activated at an AT&T store.  I have the same number as my old flip phone (LG B470).  I would like to turn in my old flip phone and have removed all information on it.  But I cannot remove my number from it.  Don't want someone else to ha

I have been using a SIM card with pre-paid AT&T plan until I had to leave the US and live abroad for a year and a half due to COVID. I am planning to go back soon and was trying to activate the plan again. However, when I tried to activate it, the website keeps telling me that the SIM card numbe

Ive tried calling the number and went through all the options to try to get my account number. how do i contact an actual human and not the robot

Does the full 16Gb rollover or just the first 8Gb on the $300.00 annual plan? The second 8Gb appears to be bonus data so not sure if it rolls over?

Hi, I was on a business trip in USA for two weeks and bought an AT&T prepaid SIM with AutoPay.I am now back in Europe and I am finding it impossible to cancel AutoPay. 1.)  Tried creating an AT&T ID (https://www.att.com/my/#/welcome?origination_point=login&generate_token=false&from_page=webreg), but