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How can I report a loose wire connected to my house that is hanging very low?

There is a wire connected to house that is hanging very low near the group. The city engineers reported that it was an AT&T line and they could not touch.  Has been down since Hurricane Laura.  I have been unable to reach the appropriate contact to get it removed.  I have only a

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340

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How can I unlock my iPhone if I bought it from someone in the US?

How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info

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78

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

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165

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Unlock a device

It tell you to about shutting pdf tus iPhone thwn using the code them it data to put in a number is it the number that was previously on the device or my number that will be

Questions

61

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Lost my SIM card during visitation

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

Questions

275

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Add fields to contacts on AT&T Samsung Galaxy A32

My Galaxy A32 Only has 3 fields for Contact Information: Name, Phone Number and Email.  How can I add more fields and/or a customized ringtone for each contact?

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186

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contact e-mail

which contact email to communicate with att

Questions

57

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AT&T Prepaid Device Unlocking and Features

So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let

Questions

299

1

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Unlock device

Greetings, respected members of the company.. I am a person residing in the United Arab Emirates, and I bought a Microsot surface duo device that belongs to your company some time ago. When checking the status of the SIM, it was found that it was locked for reasons from the main user of the device..

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764

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is there no e-mail box to report damage to ATT phone boxes

is there no e-mail box to report damage to ATT phone boxes that are seen along the road. I have dozens in a list and don't want to spend all day on the phone when i can just type them out and submit them.

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270

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How do I sign up for DirectTV

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

Questions

141

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Mobile share plan upgrade credits eligibility?

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone?

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206

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HBO Max with Fiber - FREE

How long is HBOMax free with AT&T Fiber?

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322

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How do I get a phone number to talk to a customer rep

How do I get a phone number to talk to a customer rep

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265

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Some channels not showing up.

Why some of our uverse channels not showing up? It's just a black screen with no explanation. 

Questions

100

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Will I need to unlock my phone again?

I recently acquired a used Windows phone from a private party and I used the AT&T unlock utility web page. I successfully unlocked my phone without further incident. My next concern is regarding the phone's unlocked status. Will the software ever trigger the locked mode again, i.e., during a factory

Questions

70

1

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Change from multi-line to single line

I need to change my multi line account back to a single account. I cannot find any option on the portal to do that. I am outside the US right now so I'm not sure which number to call. Please help me out

Questions

196

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information request about at&t $2 unlimited talk and text plan.

I would like the full plan details for this plan. How is billing handled? Is a credit card kept on file and then just billed on a per-use basis? or is it a prepay of some sort, where you have a credit balance that the daily $2 is deducted from on the days the phone is used? Does the credit balance

Questions

422

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New home construction

Looking for information and contacts to coordinate new home construction services.

Questions

337

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Cancel phone service, AT&T autopay from China (Shanghai)

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

Questions

124

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