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Key Fob

I'm sorry didn't realize I was adding on to someone else's question. My question is, I have a key fob that worked until technician came and swapped out controller, I would still like to use my key fob since there is nothing wrong with it, how can I get the capability back?

Questions

 • Learn

66

3

0

Digital Life Keypad not working

Has anyone found a solution for this? My keypads both said "AC Power Failure" but otherwise were functioning ok and both showed "online".  Digital Life Tech Support suggested pulling them off the wall and reconnecting them after pulling the batteries.  Now neither of them has any display at all (the

Questions

 • Device Troubleshooting

4.2K

12

0

Annoying beeps when doors open and close

Does anyone know the procedure to turn off the 3 beeps that sound every time the doors are opened and closed!  I cannot find a prompt on my keypad or on the app on my phone.

Questions

 • Device Troubleshooting

372

1

0

Low battery sms paused

Digital Life app shows that the low battery sms notification for our door lock is paused. There is no option to un-pause, and when trying to create a new program or notification, there is no option for a low battery sms for the door lock. How can we reactivate this notification?

Questions

 • Troubleshoot

46

2

0

Digital Life Thermostat not working

Other digital life thermostats working, just this one for this zone is not working. For example, it is set at 70 cool and room is at 74, but air is not coming on. Meanwhile in other rooms, if room is at 74, set to 73 at cool and a/c will come on.

Questions

 • Troubleshoot

178

3

0

Closed

Networking H24

So I get this email from DirecTV saying my receivers are not connected to the internet. They are connected to my LAN and my LAN connects to the internet just fine. I have documented that each of the 3 H24 receivers I have on my network are constantly making DHCP requests of my gateway as logged on m

Questions

 • Other

58

1

0

DL App No Longer Works on iOS 15.

It’s been over a year and a half for a Digital Life app update on iOS. Now since the new iOS 15 launched today Digital Life crashes and doesn’t open. What is going to be done to fix this?

Questions

 • Apps & Programs

166

5

0

Camera not recording

I've had trouble the past couple of days with the system not recording motion.  The app sends me notification that motion was detected but never records.  I can see the live feed fine.  I've deleted the program and reset it to record upon motion.  Any suggestions?

Questions

 • Device Troubleshooting

108

7

0

Closed

NFL Sunday Ticket

Why is the screen pixelated? It is unwatchable. Everything else streams great!

Questions

 • Troubleshoot

39

1

0

How to install new window sencers

Adding more woindow to the account

Questions

 • Learn

62

1

0

Camera Not Recording

My camera is not recording motion. I can record using the app, but it does not detect motion and start recording on its own. It’s been over a month since this has been happening. I have reset the connections and powered it off and back on and it still does not work.

Questions

 • Device Troubleshooting

44

2

0

Closed

Nfl Sunday Ticket Error

Everytime I try to log into NFL Sunday Ticket it auto-logs me out and I am unable to do anything. It gives me the message "It’s not you, it’s us. We are experiencing issues and logging you out. Please try again later. This window will log you out momentarily." This has been happening all day and

Questions

 • Troubleshoot

85

1

0

Closed

Motion sensor

When you arm to STAY, how do you disable the motion sensor?If someone gets up at night, I don't want to set off the alarm.

Questions

 • Device Troubleshooting

334

4

0

Will the thermostat still operate after I cancel my Digital Life subscription?

Will the thermostat still operate after I cancel my Digital Life subscription? Hoping that I can use it as it on the wall without the app or security subscription.

Questions

 • Learn

118

1

0

Accepted Solution

Official Solution

Will the keyless entry codes still work once I cancel my AT&T Digital Life subscription?

Hi - I am most likely cancelling my subscription to AT&T Digi Life. What happens to the functionality of the keyless door lock (YALE) that I connected to the system? Can we still use the same codes to unlock the door or will it stop working all together? Please advise, thank you.

Questions

 • Learn

269

2

0

Accepted Solution

Closed

“Unable to log in”

I have been having this error message consistently over the years and the only solution has been a replace the device. It started happening again recently and I just got off a chat and I was told that this is an known ongoing issue and there is no timeline.  That’s 100% unacceptable.  Wha

Questions

 • Troubleshoot

121

11

Closed

Camera not recording

My camera has not recorded since April 18th and I called and was on the phone with the tech for 40 minutes and she still couldn't help me.  I asked her to send someone out and she told me if they did, I would be charged a fee eventhough I have the technical support fee I am paying monthly. I asked t

Questions

 • Device Troubleshooting

579

4

0

Key Pad

replaced DLC battery, The key pad is displaying (DIGITAL LIFE) what is the next step once installed?

Questions

 • Troubleshoot

49

1

0

Camera video stream

I have 4 outside and 1 indoor camera. I continually get no video stream available. I have 2 small pads and both do the same thing but yet I can get on my phone.

Questions

 • Device Troubleshooting

379

3

0

Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

Questions

 • Troubleshoot

43

3

0

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