Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (13.1K)

Activity
How to turn off busy status on one of my four lines on Attsb67128

I don't know what to push to release the busy status on one of my four lines.

Questions

 • AT&T Phone Features

26

1

0

Security camera on telephone pole

My neighbor installed a security camera on a telephone pole in our alley what number can I call to report it so you can come take it down?

Questions

 • AT&T Phone Equipment

33

1

0

Accepted Solution

Official Solution

Caller ID stopped working

Caller ID stopped working on my DECT6.0 after about 2 months of using this phone. I hooked up my old phone and it works OK on it.

Questions

 • AT&T Phone Features

129

5

0

No line/dial tone at least 3 weeks so far

I’ve been told that a cable in area is being worked on by technicians, I do not see any trucks. Its been at least three weeks. Estimate of repair being done has past a couple of times. How can I get updates of landline repair being completed… or do I need to call every week via a cell phone. Want my

Questions

 • Landline Phone Troubleshooting

114

10

0

How do I submit request to remove landline box from house

Our landline wire from pole to the house disconnected from the house after power company came out for a repair and instead of having them reconnected I would just ratherhave the box pulled and the wire removed permanently. I have not had landline service in this house ever.

Questions

 • Landline Phone Troubleshooting

33

1

0

landline Home Phone service

over hours on phone with reps out of US trying to get a landline service set up after four hours, spent the other trying to get through setup that would have taken less that an hour with a rep from US and he couldn't get a peer to peer working and said he would call right back;  now another h

Questions

 • Landline Phone Plans

52

1

0

Accepted Solution

Official Solution

I have been paying a bill that not mine my bank account was stolen

Fraudulent charges for me

Questions

 • AT&T Phone Features

54

2

0

Phone answering lockout TL86103

Hello, Our business has two land bases and one cordless phone all the ATT model TL86103. Is there a way to lock out the busy line when picking up on another base or the cordless? Two employees are answering the phone at the same time and talking over each other? Also, when one employees is on lin

Questions

 • Landline Phone Features

43

4

0

Landline home phone plan CANNOT be changed--avoid this ATT trap

For about six weeks now, I have been unable to change my landline phone plan. When I log in to my account, and click on all the right places, including "View My Plan" or "Change My Plan" for landline phone, it automatically goes to a page featuring wireless phones and options. Think it's cookies on

Questions

 • Landline Phone Plans

468

14

0

AT&T 5840 remote access code not working

I have an AT&T 5840 cordless phone system. I'm trying to access my messages remotely through my (not a smart) cell phone.  I've read the manual and it seems straight forward enough.  When the machine answers enter the 2 digit remote access code - I've changed it from the default 50 ('

Questions

 • AT&T Phone Equipment

36

6

0

Broken AT&T box in yard

Since we've moved in this AT&T box has been broken in our yard. We would like someone to come out and fix it. It has been like this for over 10 years.

Questions

 • Landline Phone Troubleshooting

36

3

0

AT&T Box- Full of Bees

On the side of my property is an AT&T box, that has been full of bees since we moved in. Our community management has been contacting AT&T about this with no response. Today a little boy was stung when walking by on the sidewalk. I don't know if we are allowed to treat for the bees on AT&

Questions

 • Landline Phone Troubleshooting

27

1

0

Robo calls from AT&T, 5-10 per day, a royal pain in the butt

Sick of robo calls from AT&T, tried blocking with no luck, next step is to cancel phone service, gone on way to long.

Questions

 • Landline Phone Plans

40

5

0

reactivate my mother-in-laws land line phone

my mother-in-laws son decided to do away with her land line and get her a cell phone. She never was comfortable the change and has difficulty using the cell phone.  She has medical issues, not severe enough to call 911, but she may need to get in touch with my husband or another family member.

Questions

 • AT&T Phone Account

40

2

0

How do I get get my land line phone working - AT&T won't help

AT&T's service is reprehensible. I have had a land line out for a week. I called four times. Each time I gave up after an hour (recording said a 15 minute wait, that was a lie). once I was offered the opportunity to leave my number and they would call me in 20minutes. They called in 25 mi

Questions

 • AT&T Phone Equipment

90

1

Accepted Solution

Official Solution

What is the address of AT&T that I can send a letter to regarding a death of my mom?

I’m wondering if there is an address to send a letter to AT&T regarding the death of an account holder. I don’t live near one.  Thanks.

Questions

 • Landline Phone Plans

111

2

0

ATT contact # that works for help.

All three ATT#'s 877-722-3755, 800-288-2020, 800-246-8464 fail to reach agent. All three I get automated tells have to pay bill before get help. Exactly I am trying to get to billing and service repair, after long outage dsl and landine, but automated blocks. All three #'s used to work. Is there

Questions

 • Landline Phone Troubleshooting

135

14

0

Accepted Solution

Official Solution

On line access to Landline (POTS) telephone features

We used to be able to go on line and change and add features on our landline telephone service. Is that still possible?  I can't seem to find that access anywhere. You talk to AT&T reps. and they don't even know what you are talking about.   

Questions

 • Landline Phone Features

115

1

0

Landline Removal

Hello, I need a technician to come to my house to remove a fallen landline. I have spoken with the necessary department on the phone twice and no one has come to my property. I have also emailed the Maintenance Request Center, who has not been much help. My ticket has existed for one month and I

Questions

 • Landline Phone Troubleshooting

48

1

0

Home phone CAN NOT receive text

Why does at&t even have this service. Been a week trying to get a new sims card activated but in order to activate the computer automatically wants to send a text. Its a home phone it doesn't receive text. So I go online to try and activate and to verify it says we sent a one time code to home p

Questions

 • Landline Phone Troubleshooting

38

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.