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Cruise data plans

Has anyone taken heavy data users (teenagers) on a cruise and used the 200 MB cruise data plan? Wondering if it is enough for a 4 day cruise. I have a daughter who is on youtube and instagram constantly. The cruise ship has a wifi plan with 1000 MB. Anybody with experience with either of thes

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357

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Verizon Galaxy S5 on AT&T Network, But No "Mobile Hotspot"

Can someone clue me in on what I need to do to get my Samsung Galaxy S5 that was given to me by my company that used to be on the Verizon network. I can get everything to work on the AT&T network except "Mobile Hotspot". What do I need to do to fix this issue!?!?

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1.9K

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Will a Samsung Verizon carrier phone work with my Att go phone

Will a Samsung Verizon phone work with my Att go phone sim card?

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1.7K

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my phone cancelled out I want to use it again

My phone cancelled out for none use. I want to use the phone again and use the number I have from a different plan.   I have already tried putting a Calling card on the phone but it still doesn't work.  how can i use the phone that I used about 6 month ago's?

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60

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How do I reset my account PIN

I was wondering how do you set reset your pin on your account and how do you go from prepaid to postpaid account

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427

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change phone number

i need to change my phone number.   i have a stalker who has been harrassing me since earlier this year and refuses to leave me alone

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9.7K

11

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Upgrade and Trade in - Did I get any benefit from trading in my old phone?

My old phone was a Galaxy S6, and I had paid 548 dollars on the installment plan, out of a total of 684 total financed. I then went and upgraded to a Galaxy S8+. They had me trade in my old phone at the AT&T store, so I no longer have the old phone. Did I just throw away 548 dollars for no reason? I

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6.1K

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

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88

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Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

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170

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Data usage has gone WAY up

For the last 2 billing periods, I've had huge amounts of data usage and a lot of it is during early AM hours when I'm most definitely not using data. Is there any way to find out what is using the data?  For example, one night there were sixidentical amounts (138,241 kb) at 12:32am, 1:07am, 1:

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462

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How do I pay the monthly balance for my installment plan online?

How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.

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5.2K

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Please assist with an english speaking customer executive

I am a disabled veteran with a hearing loss. Is there any way I can talk to someone who speaks clear English that I can understand? Thanks

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684

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Change from multi-line to single line

I need to change my multi line account back to a single account. I cannot find any option on the portal to do that. I am outside the US right now so I'm not sure which number to call. Please help me out

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206

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LG G3 5.0 Update

LG announced that they would be pushing out the android lollipop 5.0 updates for the G3 this week. When will ATT push it out to the D850?

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Unlock my Iphone as the contract is over

Please help me in escalating this. I am having a lot of difficulties as I am not able to unlock my Iphone. The contract for my phone was only until 08/04/2022 and it should not be locked by AT&T now. I tried unlocking it online through AT&T website but it says "we can't unlock this device b

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169

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ATT wireless internet

is it possible to get a someone to come to our house to see if we can get ATT wireless internet. Some people in our area do have ATT wireless internet.  Zip Code 72532 Laberta

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119

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I was told AT&T was not turning off prepaid service

I was told by a representative that At&T was not going to suspend services for anyone including pre paid. It is sad that the largest provider of cell service and its rep are full of S@&T when U.S Cellular and t mobile and boost all care about people but AT&T dont. #timetoswitch

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327

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Rural house, 1-2 bars, do boosters work?

I currently have a personal ATT cell and an ATT federal government issued cell/hotspot. The only available internet is DSL with poor performance. Both of my cellphones get 1-2 bars and will not work for video conferencing (which is a must.) About a mile closer to town I get good enough performance t

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326

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Issue with getting my Apple Watch on cellular

I attempted twice yesterday to get my Apple Watch set up for cellular. once just using Apple Watch tools and second using a customer support person. Both times I have ended with an error message. The customer support person assigned me a case number for the back office. how do I check the status o

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215

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iPhone 12 Pro Max trade in deal valid with T-mobile phone??

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

Questions

265

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