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Can't reset my password because I am traveling

Hi! I'm in India right now so I need to put my number on hold. I'm trying to log in to MyAT&T but it's not letting me log in (even though I'm sure I remember my password).. so I click on 'forgot password' but then it sends me a TEXT with a new password, but I can't access that text because I am IN I

Questions

 • Account & Usage

73

3

0

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change phone number

i need to change my phone number.   i have a stalker who has been harrassing me since earlier this year and refuses to leave me alone

Questions

 • Wireless Account

9.7K

11

0

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Why would I have a Samsung build number on my att radiant phone?

Why would I have a samsung build Number on my att radiant phone?

Questions

 • Android

59

1

0

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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

Questions

 • Apple

62

3

0

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AT&T Next Plan and Phone Resale

I currently have an iphone 6s 16 gb under the Next 24 plan, but a friend of mine was selling her iphone 6s 64 gb and I bought it. Am I allowed to transfer my sim card over to the new phone and start using that and sell my previous iphone even though I am still making payments?

Questions

 • Wireless Account

2.1K

2

0

0

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Bridged Wireless Router with Static IP doesn't appear on NVG589

I have a WRT54G working great as a bridged wireless router (running DD-WRT) to connect a couple of IP cameras for security purposes.  I can admin this bridged router with no issues to its statically assigned IP address. However, we recently upgraded our AT&T UVerse router to an NVG589 and I can't fi

Questions

 • AT&T Internet Equipment

1.5K

7

0

0

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Mobile Sim Card Kit questions

Greetings. I'll be in the country for a few months and wanted to get a local number to make things easier while living here. I have a few questions regarding an AT&T Sim Card Kit I saw for sale on Walmart. First, in the specs, it mentions "keep your number", but my number is from Mexico and I'd

Questions

 • More AT&T PREPAID Discussions

261

2

0

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Can't get help on bill

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

Questions

 • Wireless Billing

525

12

0

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Discount for access

I have 4 phones on my account, 3 of the phones, xxx-xxx-2842, xxx-xxx-2843 & xxx-xxx-4201 received a "discount for access" $20.00 discount. Why did the 4th phone xxx-xxx-9470 not receive the same discount? Lynn

Questions

 • Wireless Billing

5.5K

2

0

0

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

1

0

0

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

 • Plans & Features

183

8

0

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Please help a dumb Englishman moving to America!

I am British and am moving to New York in February next year. I need to get myself an American phone and number so I can sort a few things out. I have found an iPhone 6S Plus on AT&T that I like and can order from Best Buy, I can also get one of my friends in the US to pick it up and activate

Questions

 • Account & Usage

183

14

0

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iPhone 12 Pro upgrade, how much is the phone if an unlimited plan is not chosen?

I recently ordered a new iPhone 12 Pro to replace my iPhone 6. Our current family plan only allows 3Gb per month, which is fine because we hardly use any data that isn't through WiFi. When I ordered the phone, I saw at one point a message stating that the special price for the phone would change if

Questions

 • Apple

380

3

0

Accepted Solution

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Closed

Mark the Spot App

This app no longer opens! I searched the App Store & got a “this app is not supported in your area” message!  What?  Why?  I’m in Texas.  Where does the app work? 😳

Questions

 • Device Features

754

8

0

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Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

Questions

 • Data & Messaging Features, Internet Tethering

110

2

0

Accepted Solution

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

 • Samsung

34

1

0

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iphone 5s and windows 10 phone

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Questions

 • Other Phones & Devices

542

2

0

0

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Early phone pay off online

are you able to pay off your phone early online or in your account on your phone?

Questions

 • Wireless Billing

13K

5

0

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Unlock Blackberry Key2

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

Questions

 • More AT&T PREPAID Discussions

133

10

0

Accepted Solution

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Transfering a number to atnt

I had previous service with straight talk. I need to transfer my number from straight talk to atnt. I already have a new phone and line with atnt. I need to transfer my old phone number to my new phone. How can I do that if i already have the line for my new phone activated and i want to transfer my

Questions

 • Wireless Account

92

2

0

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