the tv will go black, then i get the spinning circle, this happens about every 20 mins or so. sometimes, especially watching sports, after going through black screen stuff the show will come back in spanish i have no idea if this is directv or the at&t internet help

TV will not come on and say "Uverse not available" restart receiver. Have restarted several time and nothing. Same problem last week and a tech restarted remotely.  They just upgraded us to fiber optic cable on Tuesday. 

I am having problems streaming two channels using the Uverse TV App. The two channels are FoxNews and FoxBuiness. Things I have tried: Uninstalling and reinstalling app. Using multiple devices.  Two tablets and a cell phone. Using multiple network access.  Different wi-fi spots.&n

So I think I've made a huge mistake.I have a roommate, and we decided to split the cost of utilities.He has Spectrum Internet in his name and I just had Uverse installed in my name.We're able to watch TV fine, but using any app such as HBO Go, Showtime Anytime, etc., it's not working

How and where are Uverse and Internet modulated on the carrier signal? I lost internet and continued to have TV.  AT&T said it was a bad Gateway modem.  Computer continued to use all my Bluetooth devises said the network was down.  Don't understand.

I am currently looking at purchasing an ATT Uverse plan with the Power Internet and the U200 channel plan.  The only reason why I have not jumped from TWC is the 250 GB data cap.  I'm currently living with 4 other roomates, and if we were to each wach just one hour of netflix per day we would be at

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

I just rewired my home network to use a custom router (an Asus RT-AC88U) behind the AT&T modem/router combo, which created an issue with the U-verse IPTV. Upon switching channels, the TV would play normally for a few (10-20) seconds, and then freeze and display an error saying it lost the signal

I canceled my Uverse service on March 9 2020. AT&T sent me a detailed list of the equipment I need to return. I cannot find this list anywhere on my AT&T account page..

I am trying to watch Live Tv on my computer but when I click the button to download the Live Player Plug In, nothing happens. I have tried downloading it on Chrome, Firefox, Safari, and Internet Explorer but to no avail. I have Java installed and I have verified that I have it about 20 times now. I'

We've been subscribers for several years now and one of the remotes is starting to go.  Is it possible to get a replacement?  Also, are DVR boxes ever refreshed?

There is a serious problem with my internet and TV services. The WiFi is intermittent, and I'm quite sure I am not getting the download and upload speeds that I am paying for.  I often have to restart the AT&T TV devices because either the screen is fuzzy with no picture OR there is no int

 Setting up your TV U-verse TV Basics Program your Remote Setup your HD TV The Hallmark Channel Channel Lineup Parental Controls for U-verse TV Watch TV anywhere with the U-verse App   What to do when your TV screen shows No Signal? Remote not working? How to Fix yo

I received my bill for TV and Internet yesterday and my total due has increased by 50%. I called and spoke with customer service and was then transferred to Customer Loyalty Dept.  I spoke with a John who said he was the department manager.  He said that my U300 package had a previous promotional ra

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Trying to add a new (7th) wired STB and get the following message: Account unavailable. This Set Top Box does not match the account settings. Is there a limit to the number of wired STB's? Does the STB require configuration into my account on the AT&T Uverse side?

I had to suspend my service over 6 months ago due to a house fire. 5 days after the fire I called to suspend the service. Apparently the agent told me that the suspension only lasts 6 months. So now you're charging me $230/mo. claiming that the charges are valid because the agent told me during t

Codes and automatic programming not working on new Pioneer TV. Is there a new code available?

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

please help, I have added to my original thread