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Uverse Equipment Return

I canceled my Uverse service on March 9 2020. AT&T sent me a detailed list of the equipment I need to return. I cannot find this list anywhere on my AT&T account page..

Questions

 • AT&T Internet Equipment

62

1

0

How To Hard Wire U-verse ARRIS Wireless TV Receiver?

Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3)

Questions

 • U-verse TV Equipment

110

2

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

45

0

0

Cannot Sign Into Third Party Apps - Will AT&T Take Responsibility?

After speaking to multiple reps, being transferred several times, even going on Twitter for support, I came across this forum and wow, it seems MANY of you are having the same issue I am having. I cannot sign into any third party app using my U-Verse credentials - it says I'm not authorized. Like yo

Questions

 • Watching U-verse TV

376

0

0

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

21

0

0

TV FAQs

 Setting up your TV U-verse TV Basics Program your Remote Setup your HD TV The Hallmark Channel Channel Lineup Parental Controls for U-verse TV Watch TV anywhere with the U-verse App   What to do when your TV screen shows No Signal? Remote not working? How to Fix yo

Questions

 • U-verse TV Equipment

2.8K

1

0

0

Can subtitles be positioned at the bottom of the screen?

My wife and I both have hearing issues and sometimes we have to use closed captioning or subtitles. My frustration is that when we watch something over regular UVerse and I turn the captions on, they appear almost in the middle of the screen.  I don't have my problem with my streaming as the c

Questions

 • Watching U-verse TV

1.2K

3

0

U-Verse TV APP *** 4/15/20 update resolved issue***

​​@ATTHelp I am submitting for my mother. after troubleshooting for her.... We are having a crashing issue on the U-Verse App. Using updated iPad pro. OS 13.4.1 I am connecting through a strong AT&T u-verse wifi singnal. Your App has always worked fine for over a year until a few weeks ago. The is

Questions

 • Watching U-verse TV

726

2

0

Samsung Free 50" 4K UHD TV

What is going on with AT&T and Samsung.? I can't stand being ping-ponged back and forth between the companies. On November 30th, I started wireless service with AT&T. I screenshotted the offer just in case something like this happened. I even copied and pasted the offer details into a TXT fi

Questions

 • Samsung

4.3K

39

0

0

why won't tv work on battery backup

I have an APC battery backup and when power goes out the internet and phone continue to work but tv and dvr do not function. If I start up my generator they work. Why is this?

Questions

 • U-verse TV Equipment

116

13

0

SHO-TMC-FLIX has Disappeared from UVerse 300 On Demand

I've had UVerse 300 for 10 years and on 8/15/20 I no longer could access SHO-TMC-FLIX OnDemand MOVIES in Standard Definition. I still have access to SHO OnDemand Series & Sports & New ... but the OnDemand MOVIES have disappeared.  I can still access SHO Movies in the Guide Section ...

Questions

 • Watching U-verse TV

299

10

U-verse BGW320-500 issue

My BGW320-500, BGW320-505, U-verse story Sorry if this is long, but I wanted to share this story so that it might help. I have a 2200 rectangular ranch home with a full finished basement. I have AT&T fiber coming into a closet in the center of the house. Initially the router supplied by AT

Questions

 • AT&T Fiber Equipment

797

1

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

 • AT&T Fiber Installation

23

1

0

PICTURE FREEZING

Could the reason my TV picture is freezing be that I have 16 different devices running through my NVG589 router plus home phones be the reason for the freezing.  Am I asking it to do too much?

Questions

 • U-verse TV Equipment

505

5

0

0

Closed

Shipping and Product Return

We were having trouble with the voice recognition and response on our existing remote control device and our first Direct Stream box. I called the 800 people who said, no problem, we will send a replacement.  In the meantime we decided we needed a second AT&T Streaming Box.  We went t

Questions

 • U-verse TV Equipment

131

3

0

TP-Link Mesh Network with NVG599

I have an NVG599 Gateway for TVs and Internet. I want to put a TP-Link Deco P9 Mesh Network for better house wifi use. How do I set up the Gateway router and TP-Link router to continue TV service and have a functioning wifi system?

Questions

 • AT&T Internet Equipment

737

5

0

Data Usage of specific amount of 450MB 46 times since start of new billing cycle

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

Questions

 • Other Phones & Devices

2.2K

20

ARRIS VIP2262_V2

Hello all, Received my new DVR yesterday, trying to set it up today. Keeps telling us no signal. We have tried linking it with the modem, everything we can think of. Any tips or tricks? I'm getting a bit sick and tired of all the issues lately.  Thanks, Shirley

Questions

 • U-verse TV Equipment

632

3

0

Internet *AND* TV (COAX AND WI-FI) dropping signal off/on throughout day -- Lyons, IL (60534)

Here's the gist of my issues:Every few hours, I lose signal.  Not just for the internet, but ALL U-Verse services.  We're talking wired U-Verse TV boxes drop signal at the same time VIA COAX, and they're not even hooked up to the router.  Of course the Wi-Fi box (bastion of my existence, gladly repl

Questions

 • AT&T Internet Features

564

2

0

0

Need a replacement device for U-verse.

The choice I made through the automated support system brought me to an area related to unused device disposal, but I need to recycle a failing device that is still in use.

Questions

 • U-verse TV Equipment

61

2

0

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