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Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

295

2

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

35

2

0

An unknown cellular plan has been added

I am using iPhone 12 Pro One day, suddenly, a new number was added from the iPhone to a new cellular plan from another company (such as Verizon). Numbers are also registered as numbers in other regions (Miami, California). It doesn't disappear even if I reset your phone. I have never download

Questions

140

4

0

Remove IP from Blacklist

Our Email IP, 173.14.55.2, belonging to gageproducts.com does not appear on any blacklists that I can find (confirmed my mxtoolbox.com and https://www.dnsbl.info). I also checked and we have SPF and DMARC setup on our domain and its working correctly. Please look into resolving this and tell me if

Questions

56

6

0

removed apps and users

very concerned.

Questions

8

1

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Why Can't AT&T Block Spoofed Calls On Their Network?

I have been getting bombarded with spoofed number spam calls on my mobile device since the end of last week. Previously it was maybe 1-2 per day. Yesterday it was 8 calls within 4 hours, today it was 12 calls in less than 6 hours. Every 30 minutes or less my work is interrupted by these. AT&T's o

Questions

126

4

0

Closed

Need to stop receiving texts from emails

I am getting text messages from emails. I cannot block the emails like a phone number because shocker they are not numbers. I saw Article 446389. It did not help. I received nasty, profane laced, and downright awful texts from multiple emails. You, AT&T, do not know how to help stop this. I al

Questions

315

44

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AT&T - Feedback Loop (FBL) for Spam reporting

Hi, We are sending bulk email to ATT email, and as such would like to know if ATT have any FBL that we can signup to receive user spam complain so that we can remove them from our mailing list? We already signup with Yahoo FBL. Thank you.

Questions

151

1

How fraudsters get upgrades when att sends codes??

How is it possible that someone can walk into at&t with a fake id & get an upgrade , if at&t is saying they require a code too be sent to email & phone that the person has too read back??

Questions

34

6

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Excessive Spam

Here's an update to my recent posts about the spam problem. I've not heard back from anybody at AT&T/Yahoo with anything constructive about the problem or what they may be doing about it.  In the meantime I continue to receive many spam emails all day long, every day.  Thus far today,

Questions

34

1

I was trying to get internet service and I got a call from (877) 818-7405. Is this actually ATT?

I was trying to get internet for my new apartment and called 8663940560. They said they were having technical issues and would call me back. I received a call from 8778187405. Are these legitimate numbers for ATT services?

Questions

1.3K

1

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Our business number is being flagged as spam - how to fix it

When we make outbound calls from our business number to an AT&T cell phone, AT&T is overriding the CNAM name and injecting SPAM call into the caller ID display name.   This started happening recently. How do I get to the right team/department within AT&T to get the database look

Questions

7.8K

1

0

Closed

Emails to AT&T Domains Get Blocked

Emails from us to AT&T domains (i.e. BellSouth) are getting blocked with the following message: 5.1.0 - Unknown address error 553-'5.3.0 flpd586 DNSBL:ATTRBL 521< 162.39.214.7 >_is_blocked We've tried calling AT&T support and gotten no help. In fact, on one support call with AT&T we asked to escalat

Questions

2.7K

7

0

How to blocking unwanted calls

As a business owner I'm sick and tired of receiving robocalls and other unwanted calls.How can they be stopped or at least blocked?

Questions

127

1

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SPAM mail problem

I have been getting a LOT of SPAM since at&t changed their mail client. Everytime I get a SPAM email I mark it as a SPAM and also unsubscribe from that email list but I still get emails from the same accounts. I am tired of this. What is wrong with your SPAM filter, this is NOT acceptable. I got ove

Questions

413

1

0

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RBL Unblock Request

We have sent multiple email requests per your NDR instructions but are still unable to send email to customers on the AT&T network.March 27th, April 3rd, April 7th and April 20th. Our mail IP is not listed on any other RBL.Can we please get some assistance in having our IP de-listed.Kind Regards,Ca

Questions

59

1

0

Need to BLOCK MORE NUMBERS

I quickly used up my allowance of 20 blocked numbers within 2 weeks.  Can you please allow more numbers to be blocked - like 100 or 200?  Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil

Questions

522

2

0

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Abusive Text Messages

I am currently receiving abusive text messages from an ex. I would like to know how to back up the text messages and how to direct all new messages to a storage where I do not have to see them. I would like a record of everything to potentially use for legal proceedings. Please help.   Thank

Questions

39

1

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Apple Support/ AT&T

I’ve been a customer over 3 years now and I’ve had a iPhone 10,11 and now a 12 mini and every single day that I’ve had this phone it’s been nothing but trouble. Apple support and anyone not one employee at the AT&T store can seem to remove my old email and replace it with my new email. Since I’m

Questions

36

2

0

Homebase + antispam?

My brother-in-law is blind. He uses ATT Homebase which allows him to use his large key traditional land line style phone which does meet his needs.  The Homebase then uses cellular to communicate which is transparent to him as a user.  The problem is that he gets many spam calls which we'

Questions

47

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