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I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa
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AT&T Fiber Account
Hello I got an iphone 11 pro max recently and it would not let me put my number on it and i soon learned the imei is black listed how can i fix this? Is it fixable or did i get scammed?
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Apple
I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT. I was advised to place 2 separate orders by t
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Wireless Account
Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT
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AT&T Fiber Account
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
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Network Coverage
I keep getting emails (4-5 this past two days) saying the following (I did not make any changes to my account, nor did I ask to get my phone replaced). Now I can't log into my account. Can somebody help? (I'm not in the country right now and can't get in contact with AT&T support) You’re almost don
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Wireless Account
Bill is showing up as $60 pretaxes. I was paying $30 per month for unlimited EVERYTHING with T-mobile and now ATT is expecting $60 a month for 3gb data and no tethering? (Edited per community guidelines) is this?
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Wireless Billing
The past few days I have been getting odd spam texts that will show up on top of apps, almost like a system message. But they don't show up in my text messages at all. This is what it will look like: Has anyone else encountered this, and if so, did a factory reset solve the issue?
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Samsung
I am so tired of making twenty calls to get to a person who can actually help me. I want to know why there is a 300 dollar reward card offer sitting on my table from my mail, and plastered on the website, that I was told I qualified for in late December(when I moved and transferred my service) that
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U-verse TV Account
Writing this message as a PSA: if like me you find yourself at the end of your patience trying to redeem the sign-up offer that ATT was running in February 2019, please make sure you file a complaint about ATT's deceiving promotional practices with the Better Business Bureau.https://www.bbb.org/cons
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AT&T Fiber Ordering
Help this occurred on my PC just now after turning it on. It didn't happen 2 hours ago. It only happens on my PC not on my Mom or Dad's devices, this message never popped in our mobile devices. AT&T High Speed Internet Important Message from AT&T Your account needs immediate attention. Residential
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AT&T Internet Equipment
To AT&T Corporate It’s long but please read #Grrrrrr I had spoken with ATT customer support a few days prior to my visit to the ATT store, and originally, they told me to go to an Apple store to trade in my iPhone, however when I got to the apple store, they told me they do not do trade in’
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Wireless Billing
I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring moneyMilk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her
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Account & Usage
Good morning,My son is on his first deployment and did know using apps while out to sea would charge a lot in data usage. He is on my plan and we were charged $723.21. When I called the first time all att tied to do was sell me more stuff and told me it wouldn't show up until the next pay period bu
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Wireless Account
First I will start by saying AT&T customer service have been very pleasant to deal with, but unfortunately, much like the many other posts I have read on this forum, my 5 month old Galaxy Note 9 went completely dead. Black Screen of Death. You could definitely tell it was on but not functioning
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Samsung
having same issue. go in for a good deal, receive the "better" updated phone, turn in my perfectly good phone. take to the drop off location with Fed Ex, now all of a sudden, no record with anyone. Store, At&t, USPS, Fed Ex, no one. And now after 15 years of being a Customer,
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Wireless Account
I called customer support months ago when a promotional rate on my internet ended. I was not expecting to renew that rate, but wanted to drop from the 1000 Mbps tier to the 300 or 500 tier to save a little on my monthly charge. The clearly outsourced rep told me that it was not possible for the rep
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AT&T Fiber Account
How come equipment dept and billing don’t communicate? I returned my equipment. Received statement from you guys that you had it, yet you still charged me! $700! Took months to get refund in the form of pre paid gift card. Really?! It’s happening to a lot of people yet you guys won’t fix the problem
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AT&T Internet Account
My dad is getting bogus collection notices from AT&T. His account is long closed and paid. I paid the 1st collection company "Enhanced Recovery Company, LLC" $77.85 on 12/1/14. He got another notice from "EOS CCA" on 12/17/14 for $242.28. And again from "AFNI" on 6/28/15 for the same amount. PLEASE
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Wireless Billing
AT&T is the worst company I have ever seen I have their Internet and it is garbage I have to use my mobile hotspot because the Internet (Edited per community guidelines) so bad I don't even know how they're still in business I'm trying to cancel it so I can go get Internet from anyone else
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AT&T Internet Account