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Software update issue

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

Questions

114

1

0

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Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

406

3

0

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Prepaid plans

I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???

Questions

30

2

0

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Upload MP3 File Voicemail Greeting

I paid for a professional voicemail greeting but am unable to find the option on my Samsung Galaxy Note 9 to upload the file. Do I have to call and email AT&T the file to have it uploaded? This should be a simple feature to add.

Questions

841

7

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Att account

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

Questions

56

1

0

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

9.9K

48

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MMS over wifi

With my old phone (IPhone 13 pro) I could send videos 3+ minutes in length. I just got a Samsung S22 ultra a couple days ago and I can't even send a 16 second video over wifi. I talk to Samsung yesterday and they said this is ATT so I need to know why you are not allow Samsung phones to send videos

Questions

114

5

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Advanced messaging samsung s22

I read in a previous post that Advanced messaging doesn't work on samsung s22. The original post was dated April 2022.  Has this changed? If so please let me know which messaging app to use.  Detailed instructions would be much appreated.

Questions

213

7

0

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Request Shipping Label for ATT Next upgrade

I upgraded my phone through ATT Next upgrade, had my new device ordered online but picked up in store. I am now trying to return my old device and am told the store cannot accept the phone AND they cannot print me a shipping label. Can someone help direct as to exactly how I am supposed to return my

Questions

5.8K

8

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RCS not working for all people since getting S22

Since getting my new S22, RCS no longer works with my wife. We are both on AT&T branded Samsung phones and using Google Messages.  We both have chat features enabled.  The only difference is that mine says it's "powered by AT&T" while hers says "powered by Jibe Mobile".  Does

Questions

12.8K

545

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Samsung galaxy z fold 4 DONT BUY JUNK at&t wont make it right!!!!!!

Been an iPhone user with AT & T for over 30 years. upgraded to Samsung galaxy z fold 4.  6 weeks later, while zipped in my front pocket, It broke.  Big black line down the center of fold so screen no longer works.  filed claim with insurance and got new one. 275.00 dollar deducti

Questions

74

4

0

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Issue unlocking prepaid phone

Hi I can't seem to unlock my At&t prepaid phone even though I meet the requirements. An error message appears saying my personal info doesn't match that of this account, when it actually does. How can I get help?

Questions

76

1

0

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Not all of my media transferred to my new phone, but I don't want to lose it.

I hope this isn't a stupid question, but I just wanted to check before I went through with anything. I recently got the new Samsung S22 Ultra. I used Smart Switch to transfer all my data from the old phone to the new, but for whatever reason some of my photos and videos did not transfer. These are p

Questions

82

1

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voicemail transcription available?

I had premium visual voicemail(message transcription) at my last provider. Can't seem to find it here on att

Questions

130

3

0

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Network unlock

My Galaxy Note 10+ is currently showing a network unlock restrictions on it, I'm currently in Nigeria I need help or info or how to fix this.

Questions

127

2

0

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Samsung Watch 4 LTE and Vacation Hold

I am thinking about buying Sansung Watch 4 with LTE. During 4 months/year I would like to not have to take my phone on hikes with me. I understand it would be about $10/month to add the watch to my wireless plan. What I cannot find info on is how much it would cost me to put the phone on vacation h

Questions

38

1

0

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Download speed issue- Samsung GS2

My download speeds have gone down the tube in the last few days. I had speeds of 5-7 mbps download, but now average about 300 kbps. The upload speeds are unchanged if not slightly faster. The problem is not due to bad signal strength because I have the same issue everywhere. If somebody could please

Questions

2.1K

4

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0

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How do I separate or filter Post Malone?

How do I separate or filter him out of my "experience" he is mean. Keeps ransomwaring me for gift cards.

Questions

56

4

0

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Activate new Samsung Galaxy with iPhone 3gs SIM card

I have recieved my new Samsung Galaxy S III and need to activate it.  The instructions are not very detailed.  A friend said I should swap the SIM cards from the iPhone to the Galaxy but the SIM card is a lot bigger in the iPhone.  Is there somewhere online I can go to program my Galaxy SIM card? Or

Questions

12.9K

3

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0

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Tired of spam text

Lately I have ben receiving spam TEXT from multiple numbers about my ATT account.No place to report them.All I can do is block them from my phone and allow for them to continue doing it for other costumers.Am I missing a feature from my Note20 ???

Questions

508

3

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