Been an iPhone user with AT & T for over 30 years. upgraded to Samsung galaxy z fold 4.  6 weeks later, while zipped in my front pocket, It broke.  Big black line down the center of fold so screen no longer works.  filed claim with insurance and got new one. 275.00 dollar deducti

AT&T deactivated my SIM card. After much haggling they sent another yesterday.  I did not get it.   Can I request and get another cell number and a universal SIM card. It may have been pilfered. I don't have access to my cell number and am having a hard time requesting one

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

I'm currently using a Samsung s21 ultra on our post paid account with 5g. I also own an iPhone 11 pro.  Can I just move my sim card from one phone to another and the system will update? 

I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.

My sister broke her phone, and my family was thinking about giving her my old one. It's is the same phone my sister broke, and the same type of wireless plan I had originally had on it. We do not know if it's possible to switch to a different plan on it, and we do not know if it will charge us eithe

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

With my old phone (IPhone 13 pro) I could send videos 3+ minutes in length. I just got a Samsung S22 ultra a couple days ago and I can't even send a 16 second video over wifi. I talk to Samsung yesterday and they said this is ATT so I need to know why you are not allow Samsung phones to send videos

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T. This can be done with a Galaxy 4 smart watch correct?

My dad recently passed away due to the covid-19, now I have his Samsung galaxy s8+ and I want to unlock it for travel.

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

I'm trading my att 512gb Note 20 Ultra in for the S22 Ultra. This time around I find the unlocked version in Samsungs exclusive red and 1TB of storage more appealing than the att offerings. Will I lose my wifi calling and other features if I go with the unlocked version? Thank you for any info anyon

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018

I can CAST YouTube videos.  I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to  fully enjoy PATTON. I couldn't find th

I've been getting weird phone calls all day. spaced out about an hour or so. i never answer calls from anyone I don't know. Anyways after the 4th call from a different number a voicemail came up. I immediately clicked on my voicemail and entered my password but it tells me someone on a different dev

When I tried to customize my voicemail it kept loading so I went to go change my password and when I did it it gave me and error message and when I got to the main page it gave me error code 9999.

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

I placed an online order for the samsung galaxy watch4 classic 46mm black. the money for the taxes was deducted from my card and I received a confirmation email. Two minutes later i recieved another email stating my order was canceled. I contact At&t and spoke with 3 different reps. for over 35