Here we go again, we had the exact same problem with the Samsung Galaxy Tab S6, AT&T did not carry the Samsung Galaxy Tab S6 on their network, so once again, I skipped a generation of tablets. You guys are offering one model of tablet, nobody wants. I want to give you guys $1,000 for the Ta

Still waiting for AT&T to call me back.They said they would call back in 3 hrs it's been 24hrs

I just have question! This is my first time to refund at at&t, and I checked that they refund my money when I was calling with them. However, I couldn't see any money that I got back on my card. I just wand to know they refund it right after? or it takes time to refund. If they do, how long it's goi

I need to file a complaint about a store experience and the manager who I've been dealing with for three months to resolve a problem they created and have agreed to rectify. However, it has not happened and AT&T has made over $500 dollars of withdrawals from my checking account over the last two

I've been charged $1304.97 for a service I didn't use, and was _NOT_ available to me. In May 2019, I thought I was cancelling one phone, and transferring the service to a new phone (We moved). What actually happened is that the old phone was not cancelled, and autopay kept sending money to AT&am

Hi, may I ask how I can cancel a duplicate transaction. I made a paypal payment this morning, but the website showed error message. I then made another payment via card and it succeeded. However, a few minutes later paypal sent me a notification saying the previous order was placed, which made it

AT&T has been giving us the run around for 7 months now, they sent us a proposal and we moved forward with a 12 line cell phone package for business, they have not honored the proposal and billing continues to charge us more than we had been promised by contracts and proposals. We have now been put

Hi, I had a direct conversation with an AT&T agent which was going on for days. I could not check my messages for a few days and they had sent me a link for a case update, but the link had expired after 48 hours. Now the conversation is closed and I don't have access to my case update. How shou

I have been a Go Phone customer continuously for over 7 years. Yet today, I called customer support to request a refund of the credit that is currently on my account. The reason for this is that I was kidnapped, robbed and physically attacked. One of the items (besides money) that was robbed was my

I have tried for the past 9 months to resolved my issue: I purchased a new iPhone in December 2019, I had to return it by mail, was told over and over that my refund would be processed once the phone arrived at the warehouse (which it did), I never received my refund and continue to get charged mon

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

Can AT&T Refund our month of October for down service on their end, which they didn't catch? I had to call to notify them something was wrong. We've been monitoring our 100 DSL for the past week due to slow internet and we're only getting half. Apparently one of the pairs is down in our area. T

went to the local att store to add my gf to my plan and to get new phones. the guy there set me up with firstnet ( for being a hospital employee) and told me that for signing up i could get a watch.. i said no, he said even if its "totally free?". i said maybe and asked how it worked.. he said that

A few months ago we had an in home expert switch our service over from Sprint/T-Mobile to AT&T. She was very knowledgeable and thorough with the entire process. When she offered the Visa card or bill credit for $250 each line we specifically watched her select the customize button and select the

Good morning,I use auto pay option but the day before my prepaid plan was to renew I changed to a different plan. I was charged the new amount ($40 for $50 plan) then I was also charged the rate for my old plan ($30 for the $35 plan). My question is:A) how can I get a refund on that $30 that was inc

We have been with AT&T for 17 years. We have had the same email account for 17 years with at&t. We have been cancelling the same share plan since Nov 2019 and it will not be taken off our bill. I have called repeatedly and finally started getting everything in Chat and print. They are still billing

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late