
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Closed
AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They
Questions
•
Wireless Billing
i have tried calling and no one seems to understand that i just cant get into my paygonline.com account
Questions
•
Account & Usage
I have an email account that stopped working a few weeks ago. It was one of my sub-account emails. I need the password reset. The "password reset link" support sent did not work. Need it done with urgency. Who can help me out?
Questions
•
AT&T Mail Login & Security
I was trying to follow any tutorial how to accomplish hard reset by hardware keys but I had no luck with any one of them. Please help!
Questions
•
Android
My SBCglobal account will not sync. It will not let me reset the password. I have made multiple calls lasting hours. None of the steps I was directed to do allowed me to get into the SBCGlobal account that ATT froze. In fact one of the steps, clearing my cache, cookies, history etc, really fouled
Questions
•
AT&T Mail Login & Security
Every time I try to log into the att.com website, I get an error message say that "opps, something went wrong, try clearing cookies". It does this in Chrome and Safari. Nothing works, caps are not on and keyboard works fine. After reset, it takes me to my account directly. If I log off and try t
Questions
•
Online Account Access
Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai
Questions
•
AT&T Mail Login & Security
Does anyone else notice that the login screen for AT&T's site doesn't work with LastPass? That's pretty frustrating.
Questions
•
Apps & Programs
My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight
Questions
•
More AT&T PREPAID Discussions
I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se
Questions
•
More AT&T PREPAID Discussions
After being on the phone for 1 1/2 hrs. Att said they do not recover passwords anymore. After having my email for many years, now what? I’ve been using it for doctors, banking. There should be something they can do. My husband is a former employee. Was told a notification was sent out
Questions
•
AT&T Mail Features
Can't log in to my email on one device (desktop). Can easily log in via phone, tablet, laptop and another desktop. Receive CARE CODE: 205.2 [LU003]. I have never had an issue with incorrect password and since I can log in via other devices, this obviously is some sort of error between
Questions
•
AT&T Mail Login & Security
I purchased a used XP8 from my ex-employer. The person who had this phone has entered a PIN number that no one knows. I have tried the suggested method for forcing a factory reset, however, when I get to the "No Command" screen, pressing the power and volume up buttons do not do anything and the pho
Questions
•
Android
I'm trying to login an AT&T email address that is through yahoo. When I enter the userid ([email scrubbed]) and the password it comes back with .... The limit for unsuccessful sign-in attempts has been reached. Select Forgot user ID or Forgot password to restore access.&
Questions
•
AT&T Mail Login & Security
Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati
Questions
•
Account Features
Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i
Questions
•
AT&T Mail Login & Security
I’ve been an ATT customer over ten years. I have 8 mobile lines / devices on my account. 2 weeks ago I upgraded one of the devices - ordering a new iPhone- thru the app on my phone. It asks where I want to ship the phone and it’s for my son who is at college so I put in his address. A day or two lat
Questions
•
Phone & Device Upgrades
So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m
Questions
•
Online Account Access
Closed
Does anyone know the direct phone number for device unlock department?
Questions
•
Phones, Tablets & Devices
Why do I receive this message when I HAVE NOT unsuccessfully logged in too many times?: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003] The first time it happened I reset my password. Now
Questions
•
AT&T Mail Login & Security